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Voice input for Samsung and Google keyboard

TB
Tim Bjornstedt

Hello,

We are having trouble activating voice input on the Samsung keyboard (as well as Google keyboard) for Samsung Galaxy Tab Active2 devices on Android 9.

We tried putting the device into a device group with no restrictions without any luck.

We tried explicitly whitelisting the following in Application Run Control as well as adding them to the Lockdown menu items without any luck:

com.google.android.googlequicksearchbox

com.google.android.googlequicksearchbox/.VoiceSearchActivity

com.google.android.inputmethod.latin

android.speech

com.google.android.voicesearch

com.google.android.tts

We also run this script on one of the devices but it did not help:

manualblacklist reset

manualblacklist add com.google.android.googlequicksearchbox

manualblacklist on

restartagent

The only thing that works is going into Admin mode on the agent. That suddenly shows the microphone icon on the keyboard, but never in User mode.

Our MobiControl server is on version 14.2.0.2894 and the current agent version is 14.4.3.1074.

Many thanks,

Tim

samsung keyboard speech-to-text
4 years ago
Android
ANSWERS
R
Rafael
4 years ago

First of all the manualblcklist doesn't make sense if you want to activate something....

Even Application Run Control is a blacklist (i think it's only a whitelist if you use android classic).

So be sure you are really whitelisting and not blacklisting the apps.

TB
Tim Bjornstedt
4 years ago

In hindsight the script might have been the wrong way to go. Although, I was adding them as a whitelist in Application Run Control and not as a blacklist. In the version we have we can choose to either add blacklists or whitelists in Application Run Control for a single profile; but never both blacklists and whitelists.

R
Rafael
4 years ago

It depends (i think) not on the version but on the profile type.

So if your profile is android classic you can choose what you want to buw if you have an android enterpise profile you only have a blacklist.

So, you seem to have a android classic profile.

Can you check following things:

  • Be sure you enroll not as android enterprise, otherwise it could make problems to assign an android classic profile.
  • remove the profile with application run control and check in applications tab of the device in mobicontrol consle if your suggested applications are not "uninstalled"
  • if they are "uninstalled" you maybe can enable them with script for example: "enable_system_app com.google.android.googlequicksearchbox" (one line)

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