Discover the latest advancements in mobile technology with insights from SOTI and industry experts.
Customers now have full control over SOTI Snap server and agent upgrades. Instead of forced, simultaneous updates, administrators can schedule upgrades on their own timeline, roll out new agent versions in stages, or defer upgrades entirely. Teams can test changes with small groups, align deployments with maintenance windows, and pause rollouts if issues arise. This reduces operational risks and avoids downtime during peak hours.
SOTI Identity now allows IT administrators to configure authentication policies that require both an NFC tap and a PIN before a device can be unlocked, raising the security bar for device access across organizations. SOTI MobiControl's custom lock screen enforces these steps automatically, while SOTI Identity validates the credentials server-side. This policy also unlocks the Persistent PIN for Lockdown, allowing a centrally managed PIN across sessions.
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Learn how to set up Windows Autopilot end-to-end using SOTI MobiControl in this step-by-step tutorial. This video walks through the full Out-of-Box Experience (OOBE) deployment process, helping IT teams streamline Windows device provisioning at scale and maintain full visibility and control over their mobile workforce. You’ll learn how to: 1. Configure Microsoft Entra ID (Azure AD) integration 2. Deploy and manage devices using Autopilot 3. Create and assign Deployment Profiles 4. Apply company branding during setup 5. Configure device groups and directory settings 6. Enable automated enrollment into SOTI MobiControl Cloud By the end of this tutorial, your Windows devices will be fully configured with apps, security policies, VPN settings, and lockdown configurations—ready to use right out of the box. 🔔 Subscribe for more how-to videos and product tutorials from SOTI
Shared Device WebSSO is failing on Edge for web-based Outlook and Teams, causing repeated sign-ins instead of seamless SSO on shared devices.
This article outlines the end of support for Android Corporate Personal (COPE) devices running OS versions 8–10. It also highlights how to transition to other management options, which will continue to be supported.
SOTI is aware of issues with automatic installation and updates of mandatory VPP apps on ADE and supervised devices impacting macOS and iOS devices in SOTI MobiControl 2025.1+.
Resolved intermittent issues with incorrect macOS agent statuses and removed upgrade restrictions on macOS 15+ devices, enabling seamless updates to the latest SOTI MobiControl Agent for improved reliability.
Ensure apps deployed through App Policies download and install even when in sleep mode on devices enrolled as Android Enterprise or Android Classic. No user interaction required, keeping devices updated and ready.
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When a managed device goes offline unexpectedly, it can create security risks and operational disruptions. With Out of Contact configurations in SOTI MobiControl, administrators can define exactly what happens when a device loses communication with the server. In this video, you’ll learn how to: • Configure Out of Contact settings in SOTI MobiControl • Create and apply device profiles • Define automated actions when devices lose connection • Protect devices and sensitive business data SOTI MobiControl enables organizations to securely manage and monitor mobile devices across their operations, helping IT teams maintain visibility, control and productivity. Learn more about SOTI MobiControl: https://www.soti.net
Android devices are being unintentionally unenrolled.
Enrollment in Shared Device Mode is currently failing for Android devices because the system cannot retrieve the Device Registration Token from Microsoft Intune (HTTP 500 – InternalServerError).
Stella now delivers smarter, clearer, and more personalized responses, helping you get accurate answers faster with less effort.
Ensure apps deployed through App Policies download and install even when in sleep mode on devices enrolled as Android Enterprise or Android Classic. No user interaction required, keeping devices updated and ready.
Upgrade to MobiControl v2025.1.2+ to manage VPP applications on Apple devices.
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Automate and control Android device settings with SOTI MobiControl’s Settings Manager app. In this step-by-step tutorial, learn how to manage system-level settings on locked-down Android devices to keep your fleet secure, compliant and optimized for daily operations. In this video, you’ll learn how to: ✔️ Create and deploy a Settings Manager app policy ✔️ Configure a profile to define which system settings users can access ✔️ Control Wi-Fi, Bluetooth, display, sound, security settings, APN and more ✔️ Enforce device restrictions without impacting productivity With SOTI MobiControl Settings Manager, IT administrators can standardize device behavior across environments while maintaining security and compliance at scale. Explore more training videos in our Learning Hub playlist. Subscribe for the latest product tutorials, demos and feature updates.
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Windows device environments increasingly rely on cloud-based identity and management. Using Microsoft Entra ID with SOTI MobiControl allows IT teams to enroll devices securely while maintaining control, consistency and visibility from day one. In this video, learn how to enroll Windows Modern devices using Microsoft Entra ID with SOTI MobiControl. This demo shows how to support modern enrollment workflows, reduce manual steps and enable scalable Windows device management. Learn how to: ✔️Set up a direct connection to Microsoft Entra ID ✔️Create and configure an enrollment policy for Windows Modern devices ✔️Apply security and management policies during enrollment ✔️Complete the enrollment flow and automatically install SOTI MobiControl Agent for advanced capabilities such as Remote Control Whether you’re deploying new devices or transitioning to Modern Windows management, this video helps simplify enrollment and improve operational efficiency. Subscribe to our YouTube channel for the latest training videos, demos and product updates.
Deploy, configure, and register the Cisco ThousandEyes Endpoint Agent on Android devices using SOTI MobiControl. The deployment uses Android Enterprise and Managed Google Play to complete registration without end-user interaction.
This article helps troubleshoot an issue where applications are removed from the device after unenrollment, even though the “Remove App When Device is Un-enrolled” option is turned off.
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When multiple teams manage device profiles, speed is essential, but if a mistake occurs, it can be costly. One wrong update can misconfigure hundreds of devices, causing downtime, IT tickets and operational disruption. With SOTI MobiControl’s Profile Approvals, store-level admins can suggest changes while central IT reviews and approves them before they go live. This ensures efficiency when it matters and maintains control where necessary. Learn how to: ✔️ Enable and configure Profile Approvals in SOTI MobiControl ✔️ Assign requestors and approvers to manage profile changes securely ✔️ Review, approve, or reject changes with a full audit trail for accountability See how Profile Approvals help your organization move fast while keeping device profiles accurate and compliant. Subscribe to our YouTube channel for the latest content.
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Ever dealt with checkout tablets connecting to random hotspots or warehouse scanners bouncing between weak access points? The result: slow transactions, failed uploads and a surge in help desk tickets, all caused by devices connecting to the wrong networks. With SOTI MobiControl, you gain complete control over how your Android devices connect. From WPA3 security to SSID prioritization and restrictions, ensure your fleet always connects to the right network securely, automatically and without interruptions. Learn how to: ✔️ Configure WPA3-secured Wi-Fi networks for stronger authentication and encryption ✔️ Set Wi-Fi prioritization so devices always reconnect to your primary corporate network ✔️ Enforce SSID restrictions to block devices from connecting to unauthorized networks Subscribe to our YouTube channel to stay updated on our latest content.
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Rolling out hundreds or thousands of devices? Manual eSIM setup is not a viable option. With SOTI MobiControl, you can deploy, assign and activate eSIM profiles remotely across Android 15+ devices in just a few clicks. Learn how to: ✔️ Create and configure eSIM deployment policies ✔️ Bulk import activation codes for large-scale rollouts ✔️ Control activation timing for real-time or staged deployments No delays. No manual setup. Just streamlined connectivity from day one. Subscribe to our YouTube channel to stay updated on our latest content.
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Every managed device plays an important role in your business operations. Without proper controls, unauthorized apps can impact performance, increase security risks and create compliance challenges. That’s where Application Run Control in SOTI MobiControl comes in. This powerful feature lets you decide exactly which apps can and cannot run on your managed devices. In this video, you’ll learn how to configure Application Run Control using Allow Lists and Block Lists, helping you maintain security, compliance and device performance across your organization. Learn how to: ✔️ Configure Application Run Control in SOTI MobiControl ✔️ Create and manage Allow Lists and Block Lists for apps ✔️ Add approved apps manually or import them using CSV files Subscribe to our YouTube channel for the latest product demos, tips, and updates.
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Enrolling Windows devices quickly and consistently is a must for IT and operations teams managing modern fleets. Manual enrollment can slow down deployments, introduce errors and create unnecessary downtime for administrators and end users. In this video, learn how to streamline Windows device enrollment using Provisioning Packages in SOTI MobiControl. You’ll see how to speed up rollouts, automate configuration, and make device onboarding easier to scale. Learn how to: ✔️ Create a Windows Enrollment policy profile in SOTI MobiControl ✔️ Select and configure the Provisioning Package enrollment type ✔️ Automatically generate and download a Provisioning Package ✔️ Transfer and apply the Provisioning Package to Windows devices Whether you’re onboarding new devices or scaling deployments across teams, this walkthrough helps simplify your Windows enrollment process. Subscribe to our YouTube channel for the latest tips, demos and updates.
This task helps troubleshoot an issue where the SOTI MobiControl Agent fails to install after Windows Modern enrollment using a provisioning package on Windows 10 devices.
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When managing thousands of devices across teams, finding the right information quickly can make or break operations. IT admins and operations teams are under constant pressure to move fast, troubleshoot issues and deliver results without disrupting the business. Stella is AI that understands your SOTI MobiControl and SOTI XSight environments, speaks your language and delivers answers drawn from your actual devices, policies and data – instantly. Learn how to: ✔️ Use Stella for step-by-step guidance on deploying apps and scheduling rollouts in SOTI MobiControl ✔️ Generate instant, customizable device and app deployment reports ✔️ Troubleshoot access, roles and profile visibility issues faster ✔️ Get instant device insights in SOTI XSight for smarter operational decisions. Subscribe to our YouTube channel for the latest tips, demos and updates.
