AirDrop File Transfers Not Working on iOS 18 Devices with Application Run Control Profile Enabled

Publish Date: 06-Oct-2025 SOTI MobiControl
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Summary

This article outlines a workaround for an issue affecting iOS 18 devices, where AirDrop file transfers cannot be received when an Application Run Control profile is applied. The issue is specific to iOS 18 and does not impact earlier iOS versions.

Related SOTI ONE Platform Products

SOTI MobiControl

Related Device OS

iOS

Issue Description

On devices running iOS 18, AirDrop is unable to receive files when an Application Run Control profile is applied. This behavior is specific to iOS 18 and does not occur on devices running iOS 17 or earlier, where AirDrop continues to function as expected with the same profile configuration.

Workarounds

To enable AirDrop functionality on iOS 18 devices with an Application Run Control profile applied, follow the steps below:

  1. Add AirDrop to the profile whitelist by including the following bundle identifier: com.apple.Sharing.AirDropUI 

    Application Run Control configuration 
  2. Save the updated profile.
  3. Reassign the modified profile to the affected devices.

Applying this change ensures that AirDrop is not restricted by the profile, allowing the device to successfully receive files.

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