MAC Randomization Issue on Zebra Devices

When MAC randomization is enabled, a single device may use different MAC addresses. When this occurs, the single device may cause problems in network security reports or audits.

Zebra Android OS 11+ devices

MAC randomization cannot be disabled using legacy scripts or feature control. Zebra OEM payload is unavailable in SOTI MobiControl version 15.6 and earlier.

Follow these steps to generate an XML file using StageNow:

1 - From your PC, download and install StageNow.  You will need create an account during the installation.

2 - After logging as an admin, select Create new Profile.

3 - Select the MX version according to the MX version of the device. Select Xpert Mode, and then select Create button. Enter a Profile name.

4 - Add the Wi-Fi.

5 - In Wi-Fi, enable Specify Advanced Options.

6 - Scroll down and disable MAC Randomization.

This setting can be included when creating a wireless network profile.

 

7 - Select Complete Profiles and in the next screen, select Export for MDM.

8 - Enter the following post-sync script to sync the XML file to the device.

mxconfig xmlFilepath

Example:
mxconfig /sdcard/test.xml

9 - Save and Assign the file sync configuration to the required device group and perform the Sync Files Now action on the targeted device group.

After running the above script, the device will disable the MAC randomization.

**If there is a log as mxconfig failed message in the logs the script can added to the Pre-Sync script section.

enable_system_app com.zebra.devicemanager

https://supportcommunity.zebra.com/s/article/Android-11-wifi-mac-randomization-how-to-enable-via-StageNow?language=en_US