Microsoft Defender SmartScreen Pop-Up Displays When Running the SOTI MobiControl Installer Executable
Summary
Related SOTI ONE Platform Products
Environment
SOTI MobiControl Versions 2024.1.0 and earlier
Description
After October 3rd, 2024, when running a MobiControl installer executable (example: MobiControl202410Setup_1052_release.exe) that was downloaded before September 16th, 2024, Windows Defender will identify the file as untrusted. The cause of this is installers downloaded before September 16th, 2024, were digitally signed with a certificate that expired on October 3rd.
This same issue also impacts other executables, such as the MobiControl Admin Utility (MCAU) (MCAdmin.exe) and MobiControl Package Studio (MCStudio.exe).
Solution:
Download the latest version of the SOTI MobiControl Installer from our website here to avoid the Windows Defender pop up.
Updated digital signing of executable files that are included in the installer, such as the MobiControl Admin Utility and MobiControl Package Studio was addressed with MobiControl 2024.1.2 and will be with all subsequent releases.
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