Live View Group Filter Not Populating
Publish Date: 25-Mar-2024
Last Modified Date: 26-Aug-2025
SOTI XSight
1324
0
Summary
How to fix Live View Groups not populating in the Group filter when creating a view.
Related SOTI ONE Platform Products
SOTI XSight
Issue Description
In SOTI XSight 2024.0.0 and 2024.0.1, when creating a new View in the Live View dashboard and selecting Group Filter, device groups from SOTI MobiControl do not load. It is not possible to save the view without selecting a Group Filter and this prevents Live View from being utilized.
Environment
SOTI XSight 2024.0.0 and 2024.0.1
Symptoms
When creating a view in the Live View dashboard and adding a Group Filter, SOTI MobiControl device groups are not displayed and the Configure Device Group menu appears blank:
Issue Resolution
Upgrade to 2024.0.2 as per XS-16926.
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