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There is a feature in MobiCOntrol to enforce GPS status. However on the device if the status of GPS is equal to "GPS only" and if remotely we want to change it to high accuracy, how is it done?
I can't upgrade my Android devices after upgrading MobiControl Server to 13.3.0.3690. I see an error in device logs which says "Agent Upgrade blocked due to network mismatch.". Upon further investigation I found below error in the MCDeplSvr.log file. [INFO] AgentUpgrader::UpgradeDeviceAgentToServerVersion() UpgradeDeviceAgentToServerVersion: Agent for Device xxx is not allowed to upgrade due to network restriction Please help!
Different level of customizations available in Android lockdown and what are billable activities out of that.
usage of Enterprise resource gateway in enterprise.
How can we handle updates for enterprise apps, app store apps through VPP.
I have manually deleted MCAdmin.exe config file as I was constantly facing issue while starting MS and DS service [Error 1053]. Then while starting MCAdmin, it was giving me an error "A fatal error occurred...".
I'm curious to know what is the communication, data exchange happened between MS and DS on port 5495 in the segregated environment or even when both are in the same environment, what is the data exchange happened between them?
Can we setup a separate password to access lockdown mode and once the password is entered end user is not required to input separate password for the Apps whitelisted under Lockdown mode
This is related to Company Owned device scenario and Customer wants to make sure that only their employee is using MobiControl license on the provided device. Any option to upload a list of users and device containing a Unique identifier (IMEI number etc.) So that only the devices mentioned in the list will enroll.
Can an end user setup the same corporate email account on his own if SOTI has pushed the email account from the portal?
We would like to sync photos from all 500 Android mobile devices to the cloud, approximately 5MB of photos per device per month. Is there any storage space constraint?
Due to the imminent release of iOS 11, customers/partners may want to know SOTI MobiControl's support for the new OS.
Due to lack of documentation and the hidden nature of this feature, customers are not aware of the procedure to update App Store applications on their iOS devices.
Due to a bug in iOS, device-based VPP licensed applications have been a source of customer complaints in recent weeks.
Our support constantly come across customer issues that revolve around constant high queue length in DS and this queue length does not come down for several hours. I want to know some of the commonly seen reasons that can cause this high queue length for DS which can be useful during initial investigations.
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