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how to soti mobicontrol 15.3 Android enterprise create phone call list into device I have list of telehphone number , then i want to crate telephone number into contact, Have script or menu to do that?
eSIM profile management is ineffective. I have properly created an eSIM profile policy and pushed it to the devices, which run Android 15 and Android 16 respectively. The status shows as Assigned, but the device logs all indicate Activation Failed in the end. I am unsure of the cause and would greatly appreciate your assistance.
Hello! We're currently experimenting with bluetooth connectivity with some of our devices but no matter what I try. The popup to confirm the bluetooth pairing never shows up. We're testing on a Zebra KC50 device in kiosk lockdown mode. What we're trying to achive is using Soti's own Settings Manager and from there pair different perephirals like a Zebra scanner and different brands of bluetooth keyboards. It can "pair" but it never completes the pairing process as the bluetooth pairing popup doesn't show. The settings manager has access to turn on/off bluetooth, scan and pair. Then we're also using Zebra OEMConfig powered by MX which we have enabled pairing popup from but the popup never actually shows on the device while in kiosk mode. Any advice on how to solve this or if it is possible?
how to enroll device with qrcode and auto fill enrollmentID this my provision { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=\n", "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": "false", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, "android.app.extra.PROVISIONING_LOCALE": "", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "enrollmentId": "", "PROVISIONING_MODE":"FULLY_MANAGED_DEVICE" } }
Create a new configuration file - Manage Google Play allocation to multiple devices without enterprise registration, the configuration file is waiting to be installed. I don't know if it's because the device without enterprise registration does not support managing Google Play or if it's a system issue?
Hello, Is there a solution that allows the agent to go online without entering a PIN? Device = Zebra OS = A14 Thanks
Hi all, We are in a bit of a pickle regarding Shared Device mode using EntraID Currently we have this setup:User Logs into device using their EntraID and passwordSet Session PIN is promptedOnce connection to Entra is made, device moves to Post-Lockdown screen folder.I have configured the Post-Lockdown screen so users cannot shut down the device without signing out first. This ensures the user signs out, the PIN is cleared, and the device is ready for the next user tomorrow.Here is the problemThere have been instances where devices have powered off due to battery depletion or similar issues. As a result, the device shut down while the previous user was still logged in.When the device is then charged and turned on, some users have forgotten the PIN they used, or its another user whos grabed the device and they do not know the PIN.Because the Device PIN initiates BEFORE the SOTI MDM, it shows the device as Offline and I am unable to clear the passcodeThis is a big issue and is basically bricking devicesHas anyone found a way around this?
Running on Android Enterprise, mostly Zebra handhelds. Agent version 2026.0.1. As part of an OS upgrade workflow, we have our devices in Lockdown mode with a "Device upgrade in progress" screen. After the upgrade completes, we remove the profile that puts it in Lockdown mode, and want to bring it to the app launcher. However, my experience is that the Agent app will launch, and either show the Device Configuration screen, or (if there is a Shared Device configuration) launch them into the Log In screen we have configured. This ends up creating confusion, especially if they're greeted with a Log In screen rather than their app list. Is there a way to configure/suppress this? I'm looking at ways to work around it (by explicitly launching the Home app) but would prefer to suppress it at the source.
Feature Request: Date Operators (Older Than) for "Android Security Patch Level" in Compliance Policies & Filters Problem: Currently, the property Android Security Patch Level is treated as a String in Compliance Policies and Virtual Groups. Users only have operators like "Equals", "Contains", or "Starts With". Requirement: Administrators need to set automated compliance rules based on the age of the patch (e.g., "Block devices with Security Patch older than 60 days"). Current Limitations: Text filters (e.g., "does not start with 2026") require manual maintenance every month/year. Workarounds using Scripts (to write os.securityPatchLevel into a Custom Attribute of type Date) are often blocked by Android Enterprise restrictions (e.g., on Zebra devices with strict policies), leading to script errors. Goal: Please change the data type of Android Security Patch Level to Date or add a specific compliance criterion "OS Patch Age" that allows numerical comparison. SOTI Version: 2025.0.0.1 Greetings,M. Klein
Mobicontrol Version: 2025.1.2.1007 Agent 2026.0.2.1278 Zebra TC27, Android 14 I use the Mobicontrol lockdown, I have added this tile, in order to provide access for the user to 1 website.The website is a O365 registrered enterprise app, and it remember the username/email.My user used a private email, and now the browser keeps giving me error message.If I open Chrome browser, then user can log in, so user/permission/access is working.I would like to "wipe" the application, but I understand that a "webview" is used, and I can't find any earlier tickets with a, for me, usable method like wipeapplication chrome or Soti surf. So I need help with wiping the "built in" single page browser used by Lockdown
I am trying to enroll a raspberry pie 4 running Emteria OS on to SOTI using Android Classic but I am having connecting to the device. I have tried using adb but the OS isn't asking me to trust my system. I have also tried using wireless adb but when I type in the code, it errors out. I've notice that the default tranfers mode always goes back to "no data transfer". Also tried using the enrollment ID but it states it can't be enroll because it does not support encryption. I've also tried installing an APK but can't install it because it states it's not compatible. I've reached out to support but we were unable to enroll the device. Has anyone been able to enroll a raspberry successfully with Android classic? Any help would be appreciated
Hello, I’m having an issue creating a specific folder under sdcard/Android/media and placing a .json file there via a file sync rule. This works on our AOS 13 devices but not on AOS 14. We recently upgraded from SOTI 15.6.6 to 2025.1.2.1007, which may be related. Additionally, the app install is extremely slow on AOS 14 (over an hour with no success), and after revoking the profile I now have to manually run the uninstall script—previously this happened automatically. From what I’ve read, Android 14’s scoped storage may block this path. I tried creating a new profile with Zebra OEMConfig and granting Manage External Storage to net.soti.mobicontrol.androidwork, but it hasn’t helped. Community posts suggest the app may need to use a different, more accessible directory, but I’d like to exhaust all options first. Any guidance would be appreciated. Device: Zebra MC93OS: AOS 14SOTI Agent: 2026.0.1.1158OEM Version: 14-23-05.00-UG-U00-STD-HEL-04
Hi Everyone, I hope you all had a great start into the week. I am searching for a solution to display a QR or other type of barcode in the starting page of a lockdown. We want to use a barcode instead of the device name to identify the devices. At the moment there are stickers on the outside of the device but in an industriell environment the devices often loose the stickers. Any idea how to do this? Thank you very much.
Hi everyone, I'm trying to update a Zebra data collector and I'm getting this error. Does anyone know what might be happening? Log pers. (Mx OTA falhou: /sdcard/NE_FULL_UPDATE_14-15-22.00-UG-U92-STD-NEM-04.zip) Script: install_system_update "/sdcard/NE_FULL_UPDATE_14-15-22.00-UG-U92-STD-NEM-04.zip"
Hello there, I have a common issue with Company portal stealing token from MS Authenticator, which results in MS Authenticator being unable to register device as shared device. However I alraedy set Authenticator as "high-priority" and "open after installation". Also placed company portal in same app policy and gave it "postpone" priority and a bunch of MS apps in between. Still every other device I have to fix manualy by removing both apps and clearing cache and metadata of Authenticator and re-installing just it first. Side note: I can not avoid Company portal, as it is required by my mother company policy to run any MS stuff (Intune MAM). Thank you in advance for your best practices.Detail:Enrollment type: Work managed (fully managed device in kiosk mode)Device: Any (mainly Samsung & Zebra)Server version: 2025.1 (MC cloud)Android version: 15
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