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Hello,Did anybody else noticed this behavior/bug/feature/limitation? :) (it seems to be happening in both User and Administrator mode)Soti Mobicontrol version 2024.1.2.1046COSU (Work Managed Device) Samsung phones with Android 14 and Agent 2026.0.1.1158
I have an enterprise application that I have to update regularly and every time I do it takes forever to flow down to the devices. I have 1200 devices now but this speed has been this way since I put my first 100 devices into my 2024.1 instance. Not sure if I am missing something but is there anyway to speed up the flow of the updated APK to all devices?
<pre id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" tabindex="-1" role="text" data-placeholder="Traduction" data-ved="2ahUKEwjX79SM7eyQAxV3cKQEHSlLF54Q3ewLegQIDBAV" aria-label="Texte traduit : Hello, I hope you are well. I am writing to find out if other SOTI administrators are experiencing this issue in their companies. I have Samsung XCOVER 7 phones that are shared by several users on the same day. We have applications on these phones that require SSO authentication via Microsoft 365. When the phone is passed around, it is very difficult for the user to log in to these applications because SOTI Surf (or another browser) caches the last 365 login for SSO. I am forced to manually clear the app data and cache, but this is not manageable. Do you have any ideas for automating this more easily? Ideally, we would like to have profile-based management on these phones, but I don't know if that is possible. Thank you very much for your help. Have a good day,">Hello, I hope you are well. I am writing to find out if other SOTI administrators are experiencing this issue in their companies. I have Samsung XCOVER 7 (Android 15) phones that are shared by several users on the same day. We have applications on these phones that require SSO authentication via Microsoft 365. When the phone is passed around, it is very difficult for the user to log in to these applications because SOTI Surf (or another browser) caches the last 365 login for SSO.I am forced to manually clear the app data and cache, but this is not manageable. Do you have any ideas for automating this more easily? Ideally, we would like to have profile-based management on these phones, but I don't know if that is possible. Agent version : 2026.0.1 Build 1158Server version : 2025.0.2.1059 Thank you very much for your help. Have a good day,
Hi, I've got a Zebra MC3300ax devices with the Version 11-20-18.00-RG-U00-STD-HEL-04 that i am trying to update up to 14-32-12.00-UG-U03-STD-HEL-04 Version, i have copied the file with File sync to a set location and once it is done i have sent the script (Type Legacy) : install_system_update /sdcard/update/HE_FULL_UPDATE_14-32-12.00-UG-U03-STD-HEL-04.zip to which i get the log error Custom log (Mx OTA failed: Any idea what could be the cause of this? i have tried moving the file to diffrent locations and even diffrent update files to slightly lower versions but it always give the same error. Best Regards, Bar
Hi, Is there a way to run a script locally on the device at boot or startup? More specifically, I would like to run a script that toggles Data Roaming on (if it is not already enabled) every time the device starts up. This serves as a safeguard to ensure that Data Roaming is always enabled, as our app requires it to maintain an internet connection. The script should run locally on the device without needing an internet connection, similar to the boot-up procedure that allows our kiosk app to start automatically on device reboot. We are using Samsung Android devices with OS versions 13, 14, and 15. Thanks for your help in advance, Stefan
I need to set up users at certain location so that they can view just the devices at their warehouses, how do i do that?
Hello, we have updated our smartphones from Android 14 to Android 16 with the new Samsung One UI 8.0. Now it is no longer possible to access admin mode, as nothing happens when you press and hold the back button. Admin mode can now only be accessed via the Soto Mobicontrol Center. Google has assigned a new function (preview) to the Back button in Android 16 when you press and hold it. This means that the previous function of SOTi no longer works. We need a workaround in the Soti app because we cannot access Admin mode without the company Wi-Fi. Best regard
Hello all, we used soti mobicontrol on version v15.5.1, device are Zebras TC78 under android 13 with agent entreprise -> 2024.0.4.1056 I have a website on 3w, where our device try to connect. If i open the web site with google chrome and connect with login pwd all work If i try with soti surf (last version downloaded) and do the same i have an error like this : The action you have request is not allowed. Host xxxxxxx request POST status code 403 If i do the same with our old device Zebra TC75 under android 7.1.2 and soti surf on version v15 5 1 8 all work i can join the site and connect .. Anyone have idea ? on lock down i try to open the web site with this parameter but same result: surf:// xxxxxx Custom surfs://xxxxx After some search, i 've find it's a request POST and we need to configure on soti mobicontrol but our version is old .. Someone can confirm this ? or there is another solution ? Thanks a lot
My Customer as an internal fleet of Zebra Products linked to this on-premise server and wants to drive Samsung Phones on A14 that should be outside in data connection.What should be exactly the best practice ? Using Samsung Knox enrollment or Knox LME Work Profile and Google profile As he holds many firewalling rules In each case, what connectivity should be preserved, from on premise server to outside, and from outside to inside ?Any registration and DNS needed ?
SOTI have any method or android script to force enable installed app on Accessibility Settings ? Agent Version : 2025.2.2.1085Android OS : 9-15SOTI Console Version : 15.3 (on-premise)Device Kind : Android Enterprise
A few months ago, we manually enrolled majority of our Samsung devices into the Samsara Driver beta program for testing out new features & giving feedback to Samsara. Now that we are the end of the beta period, we are advising the on-site teams to go through all of their phones manually to unenroll the phones from beta program. On each of the phones, they have to go into the Google Play Store on each phone to remove it from the program, same what they had to do for enrollment. In my testing of removing a phone from the beta program, uninstalling and reinstalling did not automatically remove it from the beta program. Does MobiControl, and I guess Android as a whole, allow IT administrators to either enroll or unenroll devices from application beta programs? All of our Android phones are enrolled into MobiControl as Work Managed if that makes a difference.
Hello everyone, we are currently managing several Android Enterprise devices from different OEMs, including Zebra, Samsung, and Blackview. We are looking for a way to generate a report or dashboard in SOTI MobiControl that shows: The current Android version on each device Whether an Android OS update is available If so, which version the update would bring the device to Unfortunately, we have not yet found a reliable method within the MobiControl console to pull this information across all devices and brands. Does anyone know how to implement this kind of update status reporting in SOTI MobiControl?Is there perhaps a way using Custom Data, Advanced Search, or any scripted solution via StageNow, OEMConfig, or SOTI Hub? Any tips or examples would be greatly appreciated. Thanks in advance!
I would like to disable the option for the users to lower/increase the volume of the beeps, but i can't seem to find the correct option within Soti. i tried the settings manager, and switched the sound settings to OFF, but it's still possible to change them using the buttons on the device. I also tried the feature control (allow device volume) , and this option DID disable the volume buttons on the device, but it also disabled the sound, and that's not what i want. So basically i need an option to increase/re-enable the volume when using the feature control.
Hello everyone, there is a way to create a phone book in Mobicontrol that is then installed on multiple phones. I don't want to do this with a vfc file, because I have to exchange it again and again with every new contact. It is best if I have an app with which the contacts are then also displayed in the contacts app of the mobile phone. I would then also like to maintain the contacts in this app and use it to synchronise all devices. We are still on Mobicontrol 2024.0 and I would like to set it up for Samsung devices that are Worked Managed. Many thanks in advance Translated with DeepL.com (free version)
Hallo zusammen, nachdem Zebra das "LifeGuard Update 13-34-23.00-TG-U00" Update zurückgezogen hat und die Empfehlung ausgesprochen hat für weiteres funktionieren von Updates, das "LifeGuard Update 13-39-18.00-TG-U00" zu installieren, habe ich das mit "Package Studio" paketiert um ein Profil zu erstellen. Leider kam die Meldung das dies wegen maximaler Größe von 2GB nicht möglich ist. Das über FileSync zu realisieren ist zwar möglich aber für die Verwendung von XTreme Hub und dem damit verbundenen Lastenausgleich sinnfrei. UPL Dateien werden ab Android 11 und höher auch nicht mehr unterstützt, so das man das nicht kummulieren kann. Ich würde mich für eine Lösung sehr freuen, danke für Ideen im vor raus. -------------------------------------------------------------------------------------------------------------------------------------------------- Hello everyone, after Zebra retracted the "LifeGuard Update 13-34-23.00-TG-U00" update and recommended installing the "LifeGuard Update 13-39-18.00-TG-U00" for further functioning of updates, I packaged this with "Package Studio" to create a profile. Unfortunately, I received the message that this is not possible due to the maximum size of 2GB. While it is possible to realize this via FileSync, it is pointless for the use of XTreme Hub and the associated load balancing. UPL files are also no longer supported from Android 11 and higher, so that cannot be accumulated. I would be very happy for a solution, thank you in advance for any ideas.
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