Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

Android Discussions


  • 0 votes 3 answers

    Is it possible to setup a fully offline instance of MobiControl on premise? Solved

    I have an environment that is completely locked down and any requests for public internet access are being denied? How can I improve the performance of MobiControl in a fully offline environment? I'm available to perform registration successfully offline, but access to other SOTI services like the Remote Control skins repo and the central CA are resulting in a relatively hindered experience. Can you sideload the skins into the environment, bypassing the service? Can you get around the certificate related issues during enrollments and check ins at the device level (Android). Another issue that I'm seeing is that the Enrollment rule creation fails to provide me with a local enrollment url. I would expect the enrollment ID to not be generated given it not having access to the central Enrollment service, but shouldn't a local enrollment url be generated?

    Android
    8 years ago
  • 0 votes 2 answers

    Is there a script to enforce the GPS to be on High accuracy on Samsung Android devices?

    There is a feature in MobiCOntrol to enforce GPS  status. However on the device if the status of GPS is equal to "GPS only" and if remotely we want to change it to high accuracy, how is it done?

    Android
    8 years ago
  • 0 votes 1 answer

    Agent Upgrade Fails - Error "Agent Upgrade blocked due to network mismatch." Solved

    I can't upgrade my Android devices after upgrading MobiControl Server to 13.3.0.3690. I see an error in device logs which says "Agent Upgrade blocked due to network mismatch.". Upon further investigation I found below error in the MCDeplSvr.log file. [INFO] AgentUpgrader::UpgradeDeviceAgentToServerVersion() UpgradeDeviceAgentToServerVersion: Agent for Device xxx is not allowed to upgrade due to network restriction Please help! 

    Android
    8 years ago
  • 0 votes 1 answer

    What customizations are available in Android lockdown on the device? Solved

    Different level of customizations available in Android lockdown and what are billable activities out of that.

    Android
    8 years ago
  • 0 votes 2 answers

    Lockdown mode password

    Can we setup a separate password to access lockdown mode and once the password is entered end user is not required to input separate password for the Apps whitelisted under Lockdown mode

    Android
    8 years ago
  • 0 votes 1 answer

    What are the server storage space allocated for Mobicontrol cloud?

    We would like to sync photos from all 500 Android mobile devices to the cloud, approximately 5MB of photos per device per month. Is there any storage space constraint?

    Android
    8 years ago
  • 0 votes 1 answer

    Will my Samsung device with an ELM agent get prompted when I change my MC registration code on the server?

    I want to know if changing MC registration code causes a prompt on an already enrolled device that is using Samsung ELM agent. Below are the transition paths that I need to know. Product to Trial registration code. Trial to Product registration code. Production to Production and Trial to Trial registration code.

    Android
    8 years ago
  • 0 votes 1 answer

    Will MobiControl v14 support non-ELM Samsung agent and devices? Solved

    Will MobiControl v14 support non-ELM Samsung agent and devices?

    Android
    8 years ago
  • 0 votes 8 answers

    What are my options to provision a Managed Device? Solved

    I'm looking to provision my devices to a Managed Device state.  What are my options to do so?

    Android
    9 years ago
  • 0 votes 1 answer

    What are the different account types for Application Deployment using the Google Play store?

    I'm looking to deploy apps from the Google Play store but I'm not sure what the different account types are and which ones will work best for me.

    Android
    9 years ago
  • 0 votes 1 answer

    What are the methods of Application Deployment on Android Enterprise provisioned devices?

    I'm looking to deploy some proprietary and some public applications and want to understand my choices with Android Enterprise.

    Android
    9 years ago
  • 0 votes 3 answers
  • 0 votes 1 answer

    Why is location data not collected when GPS is enforced on through Feature Control profile?

    Sometimes when customers want to collect the location history of devices, they enforce the location service on by ticking the box in Feature Control. But after some time into doing that, they may find none of the location data has been collected on some devices.

    Android
    9 years ago
  • 0 votes 1 answer

    How to edit LOCKDOWN template? (html coding)

    Occasionally, some of customers would need to customize the builtin LOCKDOWN kiosk template, which is a HTML file. How to do that?

    Android
    9 years ago
  • 0 votes 1 answer

    How to get adb log from an Android device (Ex: Samsung/Zebra)?

    How to get an adb log from an Android device for further investigation?

    Android
    9 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.