Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 8 answers

    How to approve enterprise applications? Solved Locked

    Hello, i need to send my own .apk to a device recommended for google enterprise (motorola g8 plus), it´s assigned as device owner mode, but i don´t know how to approve enterprise apps, i´ll be doing fine with googled managed apps from the playstore.

    Android
    6 years ago
  • 0 votes 2 answers

    APN Settings AEDO

    Hello, has anyone success using apn-settings on the newest Agent 14.16 and Soti Version 15.02? Tested on multiple devices but i am not able to set a specific apn on any device, after Creating the apn profile it immediatly is bugged like this in the console:

    Android
    6 years ago
  • 0 votes 4 answers

    On No GMS Device - Enroll as Device Owner fails

    Hello, i currently encounter a problem that i cant enroll a device with no google mobile services image as device owner. Installing the agent after setup, i get the device into workplace mode and everything works fine. I set the Agent as Device Owner with Enterprise Provisoner from Honeywell, but when i do so the device immediatly resets itself. Has anyone encountered this issue, or maybe knows if GMS is needed for Device Owner enrollment?

    Android
    6 years ago
  • 0 votes 3 answers

    Ist it possible to activate/ deactivate work profile via scheduler?

    Hello, is it possible to activate/ deactivate work profile via a scheduler? I am using MobiControl Version 15.0.2 with Andorid 9 devices (GX290 from Gigaset) Thanks!

    Android
    6 years ago
  • 0 votes 4 answers

    Agent Status Disconnected on Zebra Devices

    Hello,  I have an issue with come Zebra MC67 running Android 4.1.1 and for a few weeks I encountered the next issue: even if devices are connected to the internet ( 3G / Wi-fi) the Agent status is "Disconnected". So I can't update any app or connect to the device.  Notes:  -Other Samsung / Bluebird devices do not encounter this issue. -Foreground script sent to a few of these devices, doesn't seem to help.  Any ideas how to fix this?

    Android
    6 years ago
  • 0 votes 2 answers

    Pairing Bluetooth devices on a terminal with a lockdown Solved Locked

    Hi, We have around 900 M3 SM10 devices which running Android 5.1.1 (some of them with an older firmware and most of them with latest firmware) and we have this situation: on devices with older firmware I have access to Bluetooth - More Settings option and on the newer devices I don't. Please see below examples: M3 SM10 with older firmware (agent version 13.3.1.1010) M3 SM10 with newer version of firmware (agent version 14.1.1.1003) I want to be able to access Bluetooth - More Settings on devices with agent 14.1.1.1003 like on devices with 13.3.1.1010 Both devices has the same settings in Lockdown and Feature Control. I don't know what to check more. Thank you in advance!

    Android
    6 years ago
  • 0 votes 2 answers

    Automate Add Device Rule

    Hello  I am looking for a solution to create a add device rule for AE Devices via a script.  Anyone know how to go about this?

    Android
    6 years ago
  • 0 votes 3 answers

    Features not available without Google account in Android Enterprise

    Hello, When enrolling devices via Android Enterprise in Device Owner mode and not using a managed Google account. What features are missing other than app distribution via application catalog? I do realize this also includes app config for these apps. Many customers do not want to open communication to Google services on closed networks. Just want to make sure I am not missing anything.  Thanks, Shawn

    Android
    6 years ago
  • 0 votes 4 answers

    Phone Calls

    hey, i'm using enterprise profile for android plus devices, but i have now a little probleme. i can not find Phone calls under restrictions. i want to use this to put a white list for telephone numbers.  is there a another methode to do this? thanks. 

    Android
    6 years ago
  • 0 votes 1 answer

    Samsung J400F dialer not working in Lockdown Solved Locked

    Hi, I have a Samsung J400F phone that is locked down.  The dialer however does not work.   Launch://com.android.contacts/com.android.dialer.DialtactsActivity  Does not work I have tried 2 others also failed.  Launch://com.android.contacts  Works to get into the contact.   On the logs the activity in use is .DialtactsActivity  Please help. Regards,

    Android
    6 years ago
  • 0 votes 7 answers

    HOW TO IDENTIFY WHICH PLUGIN IS INSTALLED WHEN REQUEST TO INSTALL DEVICE PLUGIN

    Our MC is version 14.4.4.1045. We have a collection of Zebra TC56 devices enrolled enterprise. When they are enrolled, we must request to install the plugin by action. I would like to download the app plugin and create a package/profile to apply on a specific folder, so the plugin would be automatically installed to the devices. When checking for Zebra plugins available, we may see: Hawkeye 1.6.0.102Zebra 1.16.10.121Zebra 1.16.10.121 (yes it shows twice this plugin)Zebra Concierge 1.12.0.104Zebra MC36 1.12.0.104 How may we identify which one is the correct/current installed on the TC56 devices ?

    Android
  • 0 votes 4 answers

    BLUETOOTH PAIRING PIN FORM NOT SHOWING FOR ZEBRA TC56 ENTERPRISE

    We have tried to pair a zebra BT printer into a TC56 Android , with android enterprise agent and plugin installed. When lockdown not showing, the pair request confirmation forms shows up properly, but when lockdown is active, it does not shows. Then we are unable to pair devices by the end user. Already tried to send scripts as  afw_set_permission_grant_state com.android.bluetooth android.permission.bluetooth_privileged allow"  add_allow_app Have someone faced such kind of restriction ?

    Android
  • 0 votes 1 answer

    Best way to open URL Weblinks between http vs browser vs intent vs SOTI Surf

    Hi SOTI I want to know the best way to open URL Weblink when i use LOCKDOWN  between http vs browser vs intent  vs SOTI Surf Details My Device Minimum Android version is 4.0.1

    Android
    6 years ago
  • 0 votes 4 answers

    MOBICOntrol Agent error "Unfortunately, Mobicontrol has stopped." on ZEBRA ET50

    Hi SOTI Team I have error about mobicontrol agent on ZEBRA ET50 . It have been shown error "Unfortunately, Mobicontrol has stopped."  i re-install but not solved. How to fixed it. Dertails SOTI MOBICONTROL version 15.0.2.1049 ZEBRA ET50 Android version 6.0.1 (NON-GMS version) MOBIControl AGent on Device Version 14.1.4 Build 1010

    Android
    6 years ago
  • 0 votes 3 answers

    Remote Control is disable

    Good morning, we have Zebra MC18 devices enrolled on the SOTI MobiControl, but the remote control is disable. In the Supported APIs I see "undefined". I have try to send the script commands like below: __switch ENTERPRISE_41 VIRTUAL_DISPLAY_resetfailedrcdetectionflagrestartagent and _resetfailedrcdetectionflagrestartagent but don't solved the problem. I also tryed to install the plugin. How can I solve this problem? Web console version: 13.0.0.33822 Agent version: 13.3.3.1059MobiControl MC18 Android version: 5.1

    Android
    6 years ago

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