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Hello, I would like to know, if it is possible to manage (setup/update/uninstall) applications using Android generic agent. I recall, we are using MobiControl software version 13.2 (on premise). Thank you in advance,
Does 'Delivered' indicate that the profile has been installed on the device? This status seems to show up every so often even after revoking and re-installing the profile while the device is connected to a solid WiFi connection.
I'm looking into configuring some Datalogic Memor 10 handhelds for some folks that float from location to location. The devices need to have a lockdown screen as they are company owned and only for business purposes. These folks will use a wpa2-eap configuration using their Active Directory username and password. Every time their password changes they will need to change the stored password. Neither the SOTI Settings application nor action://CONFIGURE_WIFI allow for EAP configuration. I'm looking into directly using the built in Android WIFI settings but I can't get the intent to work right. I can launch com.android.settings and bring up that dialog, but if I try to use an intent for something like android.settings.WIFI_SETTINGS the action fails. I know I'm just missing something silly. Any thoughts? Any other thoughts on allowing a user to change their stored password on the device?
Hello, Sorry to post here again in such a short time but we are having lots of issues right now. We have open tickets with SOTI support as it is. It started with Google Gboard breaking on a lot of Android+ Zebra TC56 devices this past week, which led me to push out a SOTI package with the newest version of Gboard that fixed the crashing. (I extracted the apk from a device we had here, that I manually updated from play store). This was probably a bad fix but I didn't know what else to try since you can't force Google updates in a timely manner and no one was able to use the devices because of the crashing keyboard. This fixed the issue but NOW we have all our Zebras using an insane amount of data daily, nearly 500 MB per device in a few days which adds up quickly. The culprit is GBoard (listed in data usage on Android). I'm guessing Google is trying to auto update but since I have SOTI forcing the apk already, it can't. Here is my problem... I removed the Gboard package I pushed, and sent a SOTI uninstall script ("uninstall com.google.android.inputmethod.latin") followed by a reboot. This did not actually remove the application. Under Android Gboard settings it still says "App installed from MobiControl". This would probably be blocking Google auto updates. The only work around I can find is to go to Play Store (sign in first) and uninstall Gboard, then update it. My question is: is there a way to revoke MobiControl's ownership of this app somehow so it can return to be managed by Google Play? Or is there a better solution to this mess? I appreciate any and all responses. Thanks.
Hi! Is it possible to run SOTI Surf in Incognito mode and always reopen every session once the app is put in background on a device?
Hello, I am referencing a similar but less specific question here: https://discussions.soti.net/thread/set-app-permissions-with-soti/ I am using Android+ management with SOTI MobiControl. Basically I understand how to use Stagenow to create an XML that can then be called in the Post Install script in MobiControl package builder. However, within StageNow I cannot find anything that will allow me to grant permissions automatically for an app (basically automatically granting the pop up for Location, Storage, etc). Can anyone help me find the actual commands I could manually add to my XML or perhaps a StageNow configuration I'm missing? Thank you!
Hi guys, I've three different Samsung tablet with me (Tab A 2018; Tab S4; Tab S6). All tablets running Android 9 with Agent 14.0. If I remove the software keys manually, watchsetting reports: Custom log (URI:content://settings/global SETTING:navigation_bar_gesture_while_hidden VALUE:1) If I want to perform this setting via MobiControl script, nothing happens. The script I sent is as follows: Writesecuresetting -glo navigation_bar_gesture_while_hidden 1
Hi! I just wanted to share a solution for bypassing Google Play Protect problem when installing your apps. We had this problem for one of our apps but we came up with the following workaround: Create an Application Run Control profile and set it to blacklist: com.android.vending (Which is the Google Play store) Also create a Feature Control profile with the setting for "Disable Verify Apps Enforcement" ticked. Have the Application Run Control profile assigned to the devices as long as they don't have the correct version/not even installed of the app which are getting blocked all the time. So far this seems to work but we can't really tell if the app gets totally blacklisted in the future which will make Play Protect to actually delete the app but I have not heard of anything like that before.
Hi! Running version 14+ of MobiControl. I am trying to make a search/virtual group for devices which does not have a specific app installed. I can make the criterias like, bundle id = xxx and status is not installed but that will only show if the app is reported as uninstalled for example. Not if the app has never even been installed. How can we achieve this in a good way?
After following the discussion and statement in this post https://discussions.soti.net/thread/how-to-accept-write-settings-permission-programatically/ I was wondering for the "Write Settings Permission" issue, If Zebra can create an Image with SOTI Android Enterprise agent and granted preinstalled.
I have followed provided instructions to add the plugin/package to our handsets that need them to enable remote control. We have a mixture of handsets - the Samsung handsets work perfectly fine without a package deployed and I can see and control the phone through Remote Control. However, I have tested this on our Sony and Nokia handsets - I can see the screen but cannot control it. I have tested a Sony Xperia L3 running Android 8.1.0 and a Nokia 5 running Android 9. I downloaded the packages from the SOTI website - have I missed a step that allows control of the phone?
We have a device that is throwing the error "Samsung ELM license activation failed". This hasn't happened to any of our other 100+ samsung devices. I'm finding nothing about this error online. Anyone know how to correct this?
Hello, I am installing version 13.2 of MobiControl, to manage Android devices which are not certified by Soti (using Generic Android Agent). But after setting up the server, and activating using Eval key, i do not find the tab where i can manage Generic Android Devices. I believe that i should find this category, or this tab But in my case, i do not find it: I ask if there is, some twikes or changes that i should make to get what i am looking for. Thank you in advance,
Is there a way to select more than one group when setting up a location report? reason i ask is because we have multiple groups for all our different warehouses. i am needing to run a location report on several devices located in different groups. is there anyway to select multiple devices for one report? or will i have to schedule an individual report for each device?
Hi, Some of our customers are asking to know the bluetooth device that their devices are connected to. I can't see this included in any reports and I can't see it on the listed information for an individual device. The devices are Android Plus and are running Android 5.0. The MobiControl Agent they're running is 13.3.2.1014.
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