Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Zebra TC56 Nougat - RC plugin Solved

    Hi! Tried to use Remote Control for a TC56 device enrolled to a server running 14.1 and as Android Enterprise Manged Device. I know that we need a MDM plugin for Remote Control to work on Android Enterprise but none of the two versions did work for the TC56. Neither Legacy or Hawkeye. (not compatible) I have recently got this to work OK with the TC20 device. Is there some update planned?

    Android
    8 years ago
  • 0 votes 4 answers

    Difference between mxconfig and mxxmlconfig scripts

    I am relatively familiar with the process of generating XML from StageNow and then processing it on Zebra Android devices using the mxconfig scripting option in MobiControl v13.3 and higher. I am now supporting a MobiControl 12 instance that only has an mxxmlconfig script and no mxconfig option. In cross-referencing the scripting documentation between v12 and v13 it would appear that mxconfig is specific to StageNow generated XML where as mxxmlconfig is for "MX Legacy". What is the difference between these two XML types and how can I generate the MX Legacy version of an XML file if I want to configure Zebra Android devices through the MX layer with a MobiControl 12 environment? mxxmlconfig [inputPath] [outputPath] Executes XML command from the [inputPath] and puts the result into the [outputPath]. inputPath – path to a xml file containing configuration for MX XML API outputPath – path to a folder where script execution result will be put. Note: This script command is applicable only to Motorola Android devices. mxxmlconfig uses the older XML format (MX Legacy).   mxconfig <xml_filepath> Submits XML configuration instructions to the MX layer of the device. Note: This script command is only applicable on Zebra Android devices. mxconfig uses the StageNow XML format (MXMS)

    Android
    8 years ago
  • 0 votes 9 answers

    Agent for Zebra TC20? Solved

    Hi Guys, I need to an agent for Zebra TC20, where can I find it? Zebra generic agent doesn't work... Thank you in advance, Filippo

    Android
    8 years ago
  • 0 votes 2 answers

    VPN not being applied to Zebra Android + Device in DA mode.

    I've created a VPN Android+ Profile and have assigned it to a Zebra TC51 running Android Nougat enrolled in Device Administrator mode. The Profile shows as being installed. Am I missing a step here?

    Android
    8 years ago
  • 0 votes 2 answers

    How do I update firmware on a Zebra Printer?

    How do I send updates to zebra printers?

    SOTI MobiControl
    8 years ago
  • 1 votes 6 answers

    Change default notification sound Solved

    Hi, I need to know if there's a way to change the default notification sound on Zebra Android devices. I didn't find anything in MX framework documentation. Thanks.

    Android
    8 years ago
  • 1 votes 10 answers

    Zebra Android OS Update Options

    What is your preferred MobiControl driven OS / Firmware update method for Zebra Android devices, and why? I am trying to validate the best deployment strategy given the regular release of Lifeguard updates, sometimes in the 30-50MB range, and the occasional release of full size updates in the 200-300MB range. I am considering multiple aspects including, but not limited to, minimizing impact to the network and minimizing impact to the end users. Do you have users self-serve the update? Do you schedule them to all occur at the same time? Do you preload the update files and then execute the installation separately? Delivery Mechanism Options - File Sync Rule - Package - MX Profile that points to an FTP server or other download location. - Other? Application Mechanism Options - install_system_update as a post install script in the package - install_system_update as a standalone script applied on demand - install_system_update in a script in a package that is applied via a Self-Serve package - MX profile for applying the OS update applied as a package - Zebra custom app for applying OS Updates.  - Other?

    Android
    8 years ago
  • 0 votes 9 answers

    Device Name after reinstall zebra Scanner

    Hi, i have a problem with the device name. i have a zebra / symbol MC92 CE7 installed with an agent and everything works perfect. only when i want to reinstall the scanner with a diffrent agent (and diffrent device name) the scanner keeps the 'old' device name. the rest of the 'new agent' is working fine. like device target. Old device name ( agent WH700 / target folder wh700_staging) : MC92N0CE_WH700 new device name ( agent WH100 / target folder wh100_staging):  MC92N0CE_WH100 what did i do: factory reset the device (mc92) delete device from soti when it is offline reinstall the device with the new agent (agent wh100). check if the device installed the new agent --> Yes device name still MC92N0CE_WH700. NOT correct device location WH100_staging. Correct. anyone an idea?

    Windows
    8 years ago
  • 0 votes 2 answers

    Remote Control clipping or stretching the device screen

    We're seeing a scenario with Remote Control on a Zebra WT6000 in which the screen is being either clipped or stretched. Is there anything we can do to avoid this? MobiControl 12.x

    Android
    8 years ago

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