We're seeing a scenario with Remote Control on a Zebra WT6000 in which the screen is being either clipped or stretched. Is there anything we can do to avoid this?
MobiControl 12.x


We're seeing a scenario with Remote Control on a Zebra WT6000 in which the screen is being either clipped or stretched. Is there anything we can do to avoid this?
MobiControl 12.x


Hello Matt,
I have seen this issue reported internally earlier this week with the similar version. From the internal report, this was occurring with an Agent version 12.4.0.30840. I would first try to see if the latest 12.4 agent for MobiControl addresses this issue which should be a version of 12.4.0.30887. If this does not address the issue please open a support case and provide the following information so it can be investigated by the development to identify what is causing this issue: