There's a new home for Articles. Find Articles on Our Product Support Page.
When we initiate a remote control connection (either web based or plugin based) it will move from Staylinked to the lockdown screen. This is interrupting users if they are actively using Staylinked. Is there a way to make remote connections seamless so it does not interrupt users?
I want to update Application in my organize device by automatically (without press in play store) How to set up and i found some script but not work , ( i want to skip galaxy store too) some script start com.android.vending sendintent -a "market://details?id=com.ekocustom.cpall" sleep 10 sendkey 0x04
I would like to find out whether it is possible to add a shortcut to a web link on the home screen or in the app menu of Android devices managed via SOTI, without using Lockdown mode
Hello, I'm trying to determine whether it's possible to push encryption keys (e.g., AES, RSA) directly into the Android Keystore via SOTI MobiControl, so they can be used by an in-house application developed within our environment.
Hello Community, We currently have a third party apps installed, which is enabled as "device admin app". In the SOTI JS documentation, there is an explanation and simple example script to deactive this admin app. https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.app.html#.deactivateAdmin mobicontrol.app.deactivateAdmin('com.example'); Unfortunately, I get an error "Custom log (AdminDeactivationError: App deactivation not supported. (UserScript#1))" Device: Datalogic Memor20 on Android 9Agent Version: 2025.1.2.1214MobiControl Version: 2024.1.1.1058 Do you guys have any clue why this script is not working? Do I need to upgrade to a later version of Android to get it work? Many Thanks, Raphael.
TENGO TERMINALES TC 15 CON MODO KIOSCO ACTIVO, EN ESTE CONTROLO EL NUMERO Y TIPO DE APLICAICONES A MOSTRAR, PERO ESTOY USANDO UNAS APP GRATUITAS COMO (CSCANNER) Y AHORA ME ESTÁ MOSTRANDO ANUNCIOS- ES POSIBLE BLOQUEAR ESTOS.
Hi! We're sometimes having issues when connecting Zebra TC57X to car chargers that we get a notification that says: SmartDeviceLink Core Component USBNo installed apps work with this USB accessory. Learn more about this accessory at http://www.smartdevicelink.com. We're also getting messages about "Android Auto is available in this car". We're using this type of charger: https://www.brodit.co.uk/brodit/holders/zebra/tc57/active-holder-with-cigplug-for-zebra-tc57/2106 Is it possible to block these types of pop-ups via Mobicontrol? It's frustrating for our drivers when they get this message blocking the screen when they are in need of Google maps for example. More info:Model: TC57X and sometimes TC57OS: 10-16-10.00-QG-U114-STD-HEL-04 to 10-16-10.00-QG-U142-STD-HEL-04Mobicontrol: 2024.1.2.1046Cars: Iveco and Mercedes trucks Please let me know if you need more information.
We have an issue on some TC8000s of the WIFI dropping and the technician has to put the device in admin mode to reenable the WIFI. I've installed MobiControl Settings with the idea of adding it to the lock screen to allow the end users to reenable the WIFI themselves. However when I add a configuration with a profile or XML and try to open MobiControl settings I get "Unfortunatly MobiControl Settings Manager has stopped."
hi to all, i just set some settings for a group of device on soti mobi control 2024 that are iPad 10th where will be enrolled as iPad shared for Business.We will use "manage apple ID account" but no federated domain.I'm now able to set device restriction like "feature control" but i'm not able to use webclip or manage home screen layout, why?
Hello, We have recently received new devices to our site in China and would like to enroll those devices to our SOTI MobiControl. We are having issues as Google playstore is blocked in China. Is there a known way to perform this action on the following model: Unitech EA660 Android 13 We have several Zebra devices enrolled in China using the StageNow app, is there a similar app for other devices? trying to install the App directly on the Android Phones keeps showing the following error- Uninstalling Application, Your Device is already Configured for Enterprise. This application will be uninstalled and your device will be managed within the Work Profile. we noticed the device seem to have GSM installed so we tried to use the afw#mobicontrol, but it is blocked as expected. Thank you.
Hi,Trying to get the username of the current logged in user on a shared device by calling mobicontrol.sharedDevice.currentUser.name but it always returns null.This is the method used described in the documentation:https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.sharedDevice.User.htmlFor example i try with this:mobicontrol.log.info("User logged in: " +mobicontrol.sharedDevice.currentUser.name);But its only returns:In the WebConsole i see the user is logged in and i see the username:Tested with Android Agent version 2025.1.2.1214Have anyone got this working in JavaScript?Regards Robert
Hi to all, we need to execute on more online device a new DeviceConfig.xml that contain specific grant of an apk internal application.We know that via command script is present the command sendintent.We done a online resourche and we discover this command line: sendintent -b "intent:#Intent;action=com.honeywell.tools.deviceconfig.enabledeviceconfig;S.deviceconfigfilepath=/sdcard/honeywell/DeviceConfig.xml;launchFlags=0x1400020;end" If we send this command to a device seems that the new DeviceConfig is ignored but if we do the intent manually so we put de .xml file in honeywell/persist then we reboot the device, the grant permisson become available on the apk.What is the error that we are doing using the command script?Could be possible that this kind of command have no effect if we execute it pushing the file .xml in differend folder then /honeywell/persist ?
Hello, we are using a third-party VPN app on our devices and I would like to enroll it with zero touch, meaning that with the installation of app the VPN profile should be installed on Android automatically, too. I tried to tweak the instructions described here: https://www.soti.net/mc/help/v2025.1/en/scriptcmds/reference/configuring_native_VPN_AE.html?hl=native%2Cvpn But I am not able to find the right configuration. Most important is to set the "always-on VPN" option of the VPN profile. When I open the app, the VPN profile is installed automatically, but the always-on VPN option is disabled. Other MDMs, like MobileIron or ManageEngine do have the option to set this flag for a specific app via profiles. For me it would be OK to use writeprivateprofstring, if no other option is available with MobiControl. As less important, but optimal solution would be to install the VPN profile completely without opening the VPN app. This would mean that the script needs to contain the app-id etc. Any ideas?
New to MDM environment and getting "Display over other apps" on our Zebra TC52 upon promoting device to Kiosk mode. Pardon for the lack of detail but not sure where to start or settings may be causing this. thank you!
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.