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I am currently running SOTI console 15.4.3.1012 and need to update a number of Samsung devices (SM-T575, SM-T545, SM-A515F and SM-T505N) to the latest build of Android 11. I have the devices configured to automatically download the updates through developer options but I need to find a way to install the downloaded update without having to remote onto each device individually, exit the lockdown kiosk screen and manually install the update. Is there a function within SOTI either a script or profile configuration that would allow me to install the updates in bulk?
Hello, I am using Certify the Web, a GUI tool for automatically renewing SSL certificates for free via Let's Encrypt. This is working great and it creates new SSL certificates in my Certificate Store on my Windows Server like clockwork (because of scheduled tasks). Certify The Web My only complaint is that while I can automate the renewal, I cannot automate the certificate bindings to update in the MobiControl Administration Utility under "Certificates." Is there an API call or command line utility we can use? Thanks
Hello, I have some Samsung tablets in Kiosk mode that I deploy Microsoft Word and Excel via the Managed Google Play Store.When trying to open a document that lives on the tablet (/sdcard/Documents/) for the first time, Word or Excel shows a prompt "To browse Office files, photos, and media, you'll need to allow access to all files in Settings" Not Now | Go to Settings When I press Go to Settings from within a Kiosk screen, Kiosk blocks the settings page to enable Access to all files for Word / Excel. Exiting Kiosk does allow me to enable the permissions, however a user would not be able to grant those permissions from Kiosk mode if Kiosk is blocking the prompt. I did a bit of research for granting the permissions using a Legacy script, but have not been successful. I have tried these, but none of them granted the permission to Access all files:afw_set_permission_grant_state com.microsoft.office.word android.permission.WRITE_EXTERNAL_STORAGE allowafw_set_permission_grant_state com.microsoft.office.word android.permission.READ_EXTERNAL_STORAGE allowafw_set_permission_grant_state com.microsoft.office.word android.permission.MANAGE_EXTERNAL_STORAGE allow Device: Samsung Tab A7 LiteAndroid 11SOTI MobiControl Agent version 15.1.5 1049SOTI MobiControl Console version 15.3 Any ideas would be greatly appreciated. Thank you.
Greetings, How can I determ what network restriction is making the install of a plugin fail? This is what i see in the DS logs: 2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] SetUpAutoInstallOrUpdatePlugIn: Device (f375db664e6b05010b90f1ad2d3f5ea3) will atempt to install plugIn (FileId: 755) automatically2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] CNetworkRestrictor: LAN not allowed (00000010 - 0000000C)2022-05-02 08:35:42,016 (0x00000fb8) [INFO ] InstallOrUpdatePlugin: Plugin for Device f375db664e6b05010b90f1ad2d3f5ea3 is not allowed to install due to network restrictions2022-05-02 08:35:42,016 (0x0000225c) [DEBUG] <150> Comm.Client.3292 [f375db664e6b0501e2739d2d2d436ca3]: Received message: "FileInfoMsg":{},"FileInfoMsg":{"FileName":"|SDCARD|/Download/\NTP_Setting_CC6000.xml","FileSize":0,"FreeDiskSpace":0,},"Message":{"TimeStamp":"2/05/2022 6:35:42",}2022-05-02 08:35:42,016 (0x00001eec) [DEBUG] FileInterrogator: {f375db664e6b0501e2739d2d2d436ca3} rc={0}, m_bSyncFile={1}2022-05-02 08:35:42,016 (0x00001eec) [DEBUG] [ 69] Comm.Client.3292 [f375db664e6b0501e2739d2d2d436ca3]: SendFileAsync(%%SDCARD%%/Download/\NTP_Setting_CC6000.xml): Continue from 02022-05-02 08:35:42,016 (0x00001eec) [DEBUG] [ 69] Comm.Client.3292 [f375db664e6b0501e2739d2d2d436ca3]: SendFileAsync(%%SDCARD%%/Download/\NTP_Setting_CC6000.xml): Send cached file block 0: byte[488], ACK request True, 0 bytes pending2022-05-02 08:35:42,016 (0x00001eec) [DEBUG] [ 69] Comm.Client.3292 [f375db664e6b0501e2739d2d2d436ca3]: startTransfer(%%sdcard%%/download/\ntp_setting_cc6000.xml): Exit transfer loop2022-05-02 08:35:42,016 (0x00001eec) [DEBUG] [ 69] Comm.Client.3292 [f375db664e6b0501e2739d2d2d436ca3]: startTransfer(): end rc=False2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] AgentPayloadGenerator::PushDataCollectionRule, dataCollectionRules.empty():1, pJobMsg->RunDataCollection=1, DeviceId=f375db664e6b05010b90f1ad2d3f5ea32022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] PushFileSync for device 'f375db664e6b05010b90f1ad2d3f5ea3'2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] SendGeneralRequestToAndroidPlus for device 'f375db664e6b05010b90f1ad2d3f5ea3'2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] PushContentFilesSync for device 'f375db664e6b05010b90f1ad2d3f5ea3'2022-05-02 08:35:42,016 (0x00000fb8) [DEBUG] [179] Comm.Client.3911 [f375db664e6b05010b90f1ad2d3f5ea3]: Send message: "ContentInfoMsg":{"Result":"NoError","Files":"ContentItemInfo[0]","ContentInfoType":"Last",},"Message":{"TimeStamp":"2/05/2022 6:35:42",}2022-05-02 08:35:42,032 (0x0000225c) [DEBUG] <150> Comm.Client.3911 [f375db664e6b05010b90f1ad2d3f5ea3]: Received message: "ContentInfoMsg":{},"ContentInfoMsg":{"Result":"NoError","Files":"ContentItemInfo[0]","ContentInfoType":"Last",},"Message":{"TimeStamp":"2/05/2022 6:35:42",}2022-05-02 08:35:42,032 (0x00000fb8) [DEBUG] PushPackagesConfiguration for device 'f375db664e6b05010b90f1ad2d3f5ea3'2022-05-02 08:35:42,032 (0x00000fb8) [DEBUG] End of ProcessAndroidClassicAndEnterpriseJobs for device 'f375db664e6b05010b90f1ad2d3f5ea3'2022-05-02 08:35:42,032 (0x00000fb8) [DEBUG] [179] Comm.Client.3911 [f375db664e6b05010b90f1ad2d3f5ea3]: SendScript: process_jobs end2022-05-02 08:35:42,032 (0x00000fb8) [DEBUG] [179] Comm.Client.3911 [f375db664e6b05010b90f1ad2d3f5ea3]: Send message: "DeviceScriptMsg":{},"Message":{"TimeStamp":"2/05/2022 6:35:42",}2022-05-02 08:35:42,032 (0x00000fb8) [INFO ] [179] Comm.Client.3911 [f375db664e6b05010b90f1ad2d3f5ea3]: ProcessJobs: Device f375db664e6b05010b90f1ad2d3f5ea3 check-in finished in 1766 ms.
Hi all, Is it possible to change the image in the shared device login screen?
Hi, we want to create an automatism, who switch the adminmode from on to off. Like: _adminmode on / _adminmode off We want to send an intent to the mobicontrol app, with data contains the commands. My idea is like: intent:#Intent;action=net.soti.mobicontrol.xxxxx extraKeyValuePair="commandtoexecute" Or in this case, is there a way to switch the adminmode from an other app on the device? Thanks a lot for help
I am using the web filter to block websites on chrome. It is working fine on version 99 and 100. 101 was released today and one of my test devices updated to 101 and the web filtering seems to be allowing everything through. Will web filtering still be supported?
I am using a web filter to filter out certain websites on chrome for our enterprise managed devices. Is there a way to set a home page so when the user opens up chrome it always redirects them to the same website we want to set as our home page? currently I am able to block and allow the websites but need a way to set the homepage rather than having it to do it manually in chrome for each device
Hello, One of my projects uses Samsung tablets. I need to configure certificates with a SOTI profile. A configuration with a SOTI certificates imposes an password for screen lock. Is it possible to bypass this requirement ? For example ZEBRA bypasses this obligation. For information I use a Samsung Active PRO tablet Android version : 11Agent Version : AE 15.1.2.1075Console Version : 15.4
Hi cqsdfsdf I have a couple of Samsung galaxy tab tablets in our SOTI All with a diff OS version on: 7 & 8.1.0 and 11 I'm facing problems on the tablets with OS 7 & 8.1.0 even tho i'm not sure if the OS is the problem here. All tablets have the same packages/profiles installed. On the tablets with OS 7 & 8.1.0 i'm not able to swipe down to see any notifications when the tablets are in lockdown mode. Here are our lockdown settings;
We have a client which has 10 devices, 3 of which we've enrolled in MobiControl. They are enrolled into a profile which uses lockdown, these are Android Enterprise devices running Android 10 (Zebra WT6300 with RS5100 bluetooth finger scanners). The client is reporting that the pairing is much less stable on the enrolled devices, i.e. the pairing only lasts a few minutes and then needs to be paired again. Has anyone experienced something similar? And if so, did you find out what was causing this?
Hi, is it possibile to set the kiosk mode with Java Script command? Thanks,
When remoting onto Android 11 devices (Samsung Tablets and Zebra MC930B scanners) I am unable to use my physical PC keyboard to input in text boxes. I can use my mouse to control the touch keyboard on the device but this is a pain. This function was working before our console was updated to version 15.4.3.1012 All devices are running the latest agent/plugin versions Any idea how to get this function back?
Hi According to the release notes in 15.1.2 there has been added some new scripts but you did not specify what the scripts are. Could you please describe how to use these?
Hi According to Zebra there are changes on Android 11+ in regards of applying XML configurations. But how can we deploy a setting without using OEMConfig? Where is StageNow version able to generate a JS?
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