Android Enterprise - Gmail - Multi-Factor Authentication MFA

PW
Paul W
Trifords Ltd - T-A Autowindscreens Ltd

Configuration
MobiControl 15.5.1.1010 On Prem
Android Enterprise Agent 15.2.0.1025
Samsung TAB Active 2 & 3
Android 9,10,11
Gmail 2022.06.12.458104293.Release
Exchange = M365
Exchange for Gmail Profile configured

Has anyone managed to get MFA working with Gmail?

When configuring Gmail in User mode it presents the Add Work Account page, users email address and prompts for the password, Once entered it shows getting Account info page, Then Your account is ready screen

When configuring Gmail in Admin mode, It presents the Add Work Account page, Shows Getting Account info page and then launches Chrome and displays login.microsoftonline.com, the MFA Log in process after the user has authenticated, it switches back to the Gmail Getting Account info page and then Your account is ready screen

Is there a way of getting the MFA login screens to show in User Mode?

The users cannot add any other google account, 

3 years ago
SOTI MobiControl
ANSWERS
D
DJMOD@SOTI
3 years ago

Hi Paul,

Thanks for requesting a response from SOTI Support Staff,

we have an on-going feature request for Multi Factor authentication.

Please use feature request number FR-320 with out support team to follow up on the issue.