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I have two issues... adding the office365 server fails under email servers - failed to connect to the exchange server using the specified connection parameters. I can push a profile to a phone but it also fails to provision with unable to connect to server. anyone have screenshots of their setup? Im in a hybrid environment.
Good Morning, Our company is in the process of upgrading our employee's devices. The current tablets we use are the Samsung SMT387 & M-T378. We enroll them with Android Plus and push out a profile with Kiosk screen and several packaged APK's for the approved apps. We recently ordered the Samsung A7 lite devices SM-T227U. These come with Android 11 out of the box. I was able to enroll the device with Android Plus. When I went to push our test profile (Exact clone of Production Profile) the entire profile failed. All my packages failed to install with the message being "Failed to Install (Incompatible Platform)". Is there something different I will need to do with the enrollment to get these new Android 11 devices to work with our current profile? MobiControl version: 14.4.6.1047 Agent Version: 14.1.4.1010
Device: Samsung Galaxy Tab Active 2 OS: Android 9 Agent Version: Android Plus ELM 14.5.0.1011 (latest) I'm trying to change the following settings in the Device Care/ Battery Settings. I have tried to identify the setting using the logs and the watchsetting but nothing comes up. Any ways I could set these remotely?
Same issue as mentioned a few times already (but cannot find an answer)With Soti SURF:Download document from our company website results in "Download Failed"Download document from any other site, works fine With Google Chrome: Download document from where-ever works fine (also from our intranet) there are several topics on this, from long ago OR very recent, but I cannot find any solution.
Is there a possibility to display the net.hostname of the devices in SOTI? Via the CMD shell I can read out the name of each device individually with "getprop net.hostname". Or it is possible to read out all devices via script and e.g. to be provided as a text file?
Hello everyone, i want to disable the feature drag to refresh on soti surf. Is there any way i can configure this setting? I am running Soti MobiControl Version: 15.2.3.1033 and Soti Surf Version 15.2.1.6
I have been asked to develop TC52X devices to work in our environment and am having issues seeing the devices during Remote Control session using SOTI 15.2.I do have the latest enterprise agent installed... Agent Version 14.4.0.1028 And the API should be supported for RC... Supported APIs Zebra RC, Work Managed Device, Android Zebra EMDKWould appreciate any suggestions
We have version 15.3 on prem, I am trying to enrol Windows Servers 2012 or 2019, the MCagent says installed successfully, but is not connecting back to the console, nor is any logs being created on the console to indicate that the device is\has being registered. I created a desktop rule along with device agent manager, created a Microsoft windows 2019 and 2012 agent. Any help on this would be appreciated?
Hi everyone, I found this scrip that renames a device -- devrename -- and tested it with multiple attributes. It works with %SERIALNUM% or %MODEL% etc but not with %AUTONUM% In the Add device rule, the device name can be set upon enrollment of the device based on combination of these attributes. The %AUTONUM% works in the rule but not on the rename script. Is there a way the %AUTONUM% can be used in renaming a device? My plan is to move the device from a staging folder to a specific folder, run the script to rename the device but it needs to set the AUTONUM so it will increment from the last number. TEST%MODEL%%AUTONUM% == TESTTC5700886 --> expected result Thank you in advance.
Hi everyone, Could someone please help to advise how to extract the Add Device Rule List and information associated with it from the database? Apparently, this list is not available in the Reports. Thank you
Hi all, We have few of the CAT S41 device in house. These devices have still physical buttons instead of the digital ones now days. This is a problem when I want to remotely control the device. I have no buttons, so I can't escape from the kiosk mode by pressing the triangel button a long time. Any advice on how to solve this or a workaround.
Hi, Im migrating devices to new server and thought i could add stage now as a additional backup if need to ask user to scan something, but dont want to just allow access to stage now willy nilly as i dont have certificate for using stage now barcodes.I thought I could add script that before opening asks to enter pin. I can create Java script for that, but as far as I know it cant be added in lockdown icon. Would it be possible to place it in cmd file like legacy script or how to add java script in lockdown icon?
When I went to install the .pkkg file on a device I received and error "A provisioning failure has occurred" Anyone know what that means and how to get around this
I have a enterprise full of Samsung Tab A (2019) which i want to create a standard image for these. I have managed to deploy the programs i want through Managed Store, I have deleted some programs that i don't want using App Control.Now my question is that the apps i have installed don't seem to create a shortcut but only sit in the apps screen when you swipe up.is there a setting im missing in the store ? Is there a script i can use to make these shortcuts if not ? Device: Samsung TAB A (2019)Soti Agent Ver: 14.5.5.1023
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