Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Profile Error

    Hi everyone, My client already used SOTI on premise (Version 15.0.1.1181) for 2 years. Today we want to make 1 new profile, but this happened : Anyone has experienced this? Thanks & regards, Randy Saputra

    SOTI MobiControl
    5 years ago
  • 1 votes 6 answers

    Play videos on SOTI Lockdown via Mobicontrol Library Solved

    Hi,      I want to use MobiControl Content Library to play videos for training users. The videos are short like 1 or 2 MB max. I can play videos when i am in the admin mode but when i go to lock down mode the videos won't play and the video file just shows like a white file with no app associated with it to run. Can someone help please on this? Please feel free to ask for more info. Mobicontrol Version:14.4.6 Build 1001 Devices: Samsung A11s  Thanks.

    Android
    5 years ago
  • 1 votes 15 answers

    MobiControl keeps stopping Solved Locked

    All of the sudden we have 10+ devices that say MobiControl Keeps stopping and will not let the users use their devices.  These devices are setup with Lock Screens (kiosk) and nothing has changed in months. Running Soti: 14.3.4.1087 Agent version:14.1.5.1059,  14.1.4.1010

    Android
    5 years ago
  • 0 votes 5 answers

    Need to blacklist device settings except bluetooth settign

    How can I black list device setting and only enable the Bluetooth settings. I can blacklist device settings and use the setting manager to manage the bluetooth. but when it comes to pairing the pairing code is not getting prompt. I think it is due to device setting is blocked. then I got following script to enable permition popups for bluetooth. this is working only with one device which have android version 8 manualblacklist add com.android.settings "   " manualblacklist on "                 unblock some components that we need to use                 Ex                 "manualblacklist addallowed com.android.settings/.bluetooth.RequestPermissionActivity"                 "manualblacklist addallowed com.android.settings/.bluetooth.BluetoothPairingDialog" 

    Android
    5 years ago
  • 0 votes 1 answer

    GalaxyApps Management

    Hi everyone,we work with MobiControl and Samsung devices, in Android Enterprise mode - full device magnament, with corporate catalogs in PlayStore. We have GalaxyApps app disabled so that no user can download inappropriate content such as games, unnecessary themes, etc. However, we need GalaxyApps for updating some Samsung system applications (which are not in the PlayStore), such as Samsung Calendar, Video library, maintenance app ... How can we do it? Thanks. Greetings

    Android
    5 years ago
  • 0 votes 2 answers

    Removing profile restrictions Solved

    I'm a little new to this so I'm sure this will be obvious to some. We have a very simple profile, disable factory reset, and disable managed app uninstall. We have a issue with one of our devices in the field and we need to remove the restriction of the disable managed app uninstall. Am I better off 1. Clone the profile, rename with the restriction removed and un-assign the first profile to the device and assign the new profile to the device? 2. In the assign part, uncheck the device. Any help would be appreciated.

    Android
    5 years ago
  • 0 votes 5 answers

    Set Chrome as default browser Solved Locked

    Hi All, Is there a way to set Chrome as the default browser on all devices in a SOTI group? I've searched the forum, and I have found some questions regarding this topic from the past, but there were no solutions there. Thank you in advance,Csaba

    Android
    5 years ago
  • 0 votes 2 answers

    SSID non broadcast

    Hi, currently i am setting WIFI profile for my client, they want their device to connect automatically to their WIFI, but they didn't want to broadcast the SSID. Is there any option in SOTI to connect to SSID even not broadcast? Thanks & regards, Randy Saputra

    Android
    5 years ago
  • 0 votes 3 answers

    change the Network Device Name Solved Locked

    Hi, Is it possible to change the Network Device Name Of Android Device (Zebra TC21) with Soti Mobicontrol ? this is for the device to be recognized for network printing.

    Android
    5 years ago
  • 0 votes 1 answer

    MobiControl - Android - Change host file / push file to system partition

    Hello all, I got an interesting question from one of my customers. He has Android devices enrolled in MobiControl with Androd Enterprise as Work Managed Devices. He wants to change the host file on the device. The location is /system/etc and the file is named hosts. You are able to get this file with the following adb command: adb pull /system/etc/hosts destination-path. If I want to push the edited file back via adb, you need root on the device. If I want to push the edited file via SOTI Package, it seems that the file never get copied to the device but the profile and package is shown installed in the MobiControl console. Does anyone have experience in this topic? Am I able to push a file via SOTI Package to the system folder? Do I need root rights? Is it possible to get root for SOTI? Would you recommend it? Thank you in advance. - Felix

    Android
    5 years ago
  • 0 votes 3 answers

    Trying to use the Remote View displays a system dialog on Android 10 devices.

    We have a few Android 10 devices (Motorola Moto G8 Power) and trying to use the Remote View resulted in the device displaying an "Exposing sensitive info during casting/recording... Cancel/Start now" confirmation dialog which is a new feature in Android 10 as discussed on Google support forum: https://support.google.com/android/thread/13791498?hl=en We've found a workaround by applying an ADB command via USB debugging, found e.g. on Stackoverflow: https://stackoverflow.com/questions/63039084/android-stop-permission-promt-for-screen-recording For MobiControl it's: adb shell appops set net.soti.mobicontrol.androidwork PROJECT_MEDIA allow I'd be happy to hear about more elegant solutions than enabling Developer more and USB Debugging on each device and applying this manually device by device. I haven't installed any device specific plug-ins. (As found at https://docs.soti.net/mobicontrolagentdownloads/) I see there's a "Lenovo ARM" one which probably would be the right one. The devices are in Android Enterprise mode and will run a kiosk mode once delivered to end users.

    Android
    5 years ago
  • 0 votes 2 answers

    File Sync does not work on my Android device.

    Please help check my configurations. I want to downlod an .ini file from server to the Android devices. I have tried below two ways : Device File / Folder Name: %sdcard%/Download/ ;                Server File / Folder Name :   %ROOT%\test\text.ini  Device File / Folder Name: %sdcard%/Download/ ;                Server File / Folder Name :   C:\test\ Android 9 Agent Version : 14.4.6 Build 1001 SOTI Mobicontrol :  15.3.0.6711

    Android
    5 years ago
  • 0 votes 2 answers

    Task Scheduler for iOS Solved Locked

    Hello, android has in his profile configuration the Task Scheduler. Unfortunately iOS doesn't have this configuration. I was looking for an optionto execute scripts for iOS device (example: restart the device). My goal is to execute a restart everyday at a specific time. Is there an option to configure that for iOS devices too? I don't want to use third party apps because i want to manage thiswithin MC. Thank you.

    iOS
    5 years ago
  • 0 votes 4 answers

    MCSETUP.ini - v15.3 Solved Locked

    Hello,  I am testing v15.3 before deploying it in our environment. It appears that the ability to download the mcsetup.ini file no longer exists for Android devices. Any ideas? Installation Server: On Premise, Non-Internet Facing (outbound to Internet allowed, Not visible from Internet) Version: v15.3.0.6713   Device: Zebra TC77 OS: Oreo (8.1) Management Model: Android Enterprise   Provisioning Method: Zebra StageNow - APK installation     How do I get the McSetup.ini file to use for this installation. Our current version provides an option to download the INI file as part of setting up the Add Device Rule. This option appears to no longer be available.    Thanks Jim

    Android
    5 years ago
  • 0 votes 10 answers

    App in Lockdown redirects to Mobicontrol Device Configuration screen

    Hi! I've added Powerapps application in my lockdown screen however whenever I click on it, it redirects into the Mobicontrol Device Configuration screen.  First, I installed it into the device using Application Catalog, same result. Then I installed it using an apk (but I don't really want to use apk in the future), same result. I added the apk to the lockdown profile as a package, still same result. If in ADMIN mode, the app loads fine without issues. Is there any way around this? It seems there's some kind of permission or something that's blocking the app.

    Android
    5 years ago

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