Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Report on Virtual Device Group not showing any result whatsoever Solved

    Hi Guys, can anyone test this in their environment, as titel states? On 14.2.2 Device Reports only work on Non-Virtual Groups, and in the patch notes for other releases i did not found a bug fix. Thanks in advance.

    Android
    6 years ago
  • 0 votes 4 answers

    Reports not working on MC Cloud

    Hi, We're using MobiControl Cloud. When trying to generate any report all we get is "Unable to generate report, please try again later.". Is it something that need to be set up for the reports to work?

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Delete / Update Custom Report Solved

    I added a custom report. Now I want to update the report with additional informations.  Is there a way to delete the custom report that I'm able to do an import again? Is it possible to update the RPT File I already uploaded with a new version of the file?

    SOTI MobiControl
    7 years ago
  • 0 votes 3 answers

    Report => device not connected since a period of time Solved

    Hello all, here, we work with mobicontrol on version => 13.3.0.3454. We have a lot of devices model zebra tc 75x with a client mobicontrol on version 13.5.0 build 1677 All works fine but we'd like to identify the device who aren't connected since a period of time. For to resume, all our device sync every 15 minutes with our system and we need to send some datas to other third party. But for some reason, if the device can't sync (device not connected => no gprs, device are in a building, ...) for a period of time 3hours we receive some PENALTY .. :-( For this reason, we'd like to identity the device who aren't connected since for exemple > 2h and force a sync .. I've look on the report tab inside the mobicontrol administration and find some utils report but not exactly what i want .. How i can make a report with this information ?  thanks

    Android
    7 years ago
  • 0 votes 1 answer

    Configure SOTI as the Data Source in i-Net Clear Reports

    I'm very new to SOTI, and I'm looking to produce some custom reports. I downloaded the i-net Clear Reports Designer that was linked to in SOTI's Reports tab, but I wasn't sure how to set SOTI as the data source within the Reports Designer. Which driver should I use, and how do I find the User, Password, Host, and Database? Any help is appreciated. Thanks in advance!

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    Exporting FileSync logs

    Is there a way to export FileSync rule logs? In order to have a list of which devices were synced? I've tried getting this information through a report, but no success. I just need the log that is visible below each FileSync rule, exported as xls or csv.

    Android
    7 years ago
  • 0 votes 7 answers

    Scheduled Reports Solved

    Hi Before I raise a ticket I thought I'd ask here. I have some reports that were built when we were using 13.3.3.  I could see and update to my heart's content in the scheduled panel for that report. We upgraded to 14.1 the other month and I need to update the recipients but I can no longer see it  the schedule (but the report still runs on time). I can add new reports and see them but not the old ones.   Any suggestions?  I'll bring doughnuts.

    SOTI MobiControl
    7 years ago

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