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Hello, Is it possible to stop SMS messages appearing on the iPhone? We are using activity run control so the messages app is not visible however, notifications still appear. I've tried adding a notifications configuration but can't find the Messages bundle ID when searching: com.apple.MobileSMS
We have MobiControl version 14.2.0.2894. I have two questions regarding Android 11. 1: We have a File Sync rule defined for nightly sync of data. Will this still work with the new restrictions of Android 11? 2: We have a local DB which we would like to preserve across app updates. Will this be possible? According to the documentation, Android will delete all files related to the app during uninstall.
There have been many requests for AE device, to get this feature (watchsetting on) back. Will it come back or will there be something other to get the setting names?
Hello, I'm trying to create a lockdown profile with an in house app and Google Maps as well. I have the path to the in house app but am struggling to find the path to have a shortcut for Google Maps. Does anyone know the path to launch Google Maps. Is there a listing of built in Android apps somewhere? Thank you and take care, Chris
Hi all, we have found following problem: We set a device pin with script during device enrollment. Now something strange/bad is happening. If the device is locked (standby etc.) and you delete the device in Soti. The device gets a rollback (correct). But if you now want to unlock the phone, it's impossible because the pin request is still there but no Pin will be accepted. In my opinion there should be only 2 cases: - old Pin or - no Pin request
After some play aroung with application restrictions but not removed anything looks like that some native apps where uninstalled. Any ideas ?
Hey Guys, i hope you can help me. I Use Alert Rule and want to send Emails if the Alert comes Up but it didn't work. I have set the SMTP Profile correct a Test is succeed. That is working, but if the Alert ist triggerd i can See it on the Alert History but didn't get any Email. Here a Exampel Alert Configuration: The Rule was triggerd yersterday but i didn't get any email: Thats my actual Version: I hope you can Help me.
Hello,I want to use SOTI MobiControl to set up our barcode scanners with it. Two apps should be installed on the barcode scanner. I have already installed the two apps and set up a lockdown.But both apps have certain configurations and adjustments which should be exactly for the respective barcode scanner. This includes configuration files, user names and activation keys. How can such configurations be rolled out?One way I discovered was to simply create a package for the files for each device and then roll it out to the device. Unfortunately this way is very complicated if you have many barcode scanners.Another idea I had was to roll out the single files "generically" and then customize them with a small piece of JavaScript (with a task that should be executed immediately). But then the question is from which database the script should get the configuration.How do you solve the problem?With kind regardsAndreas Fendt
I have enrolled some Android 9 and 10 using the same add rules, with no problem et all. Unfortunately the Samsung A10, when in Android 10, hangs on the step to add account. It does not matter how many times we touch/click the message to add account, it does not proceeds further the installation. Usually, touching exhaustive on Google account it flows, but not for this case. Is there any work around to add the managed google account ?
Hi, We have Mobicontrol 14.4.2.1307 running in two test labs as well as well as in the customer's production environment. I'm wondering if anyone has had experience with changing java verson on after installing Mobicontrol. In particular, I need to switch to java openjdk in on of the labs to have it consistent with the other environments and the other instances need to be updated to the latest version of openjdk in order to alleviate some security. I've read this article(https://discussions.soti.net/kb/using-mobicontrol-with-openjdk-instead-of-java/) and it seems to imply that I might have to reinstall mobicontrol after I update/change java? Is this correct or is their a simpler way of migrating? Michael Sun
Has anyone managed to create and deploy a package where the application has split apk'sThese are android+ devices, we manage the installs via packaging the apk and deploying them to the devices, We do not use google playstore nor application catalogue My normal process I installed an app from the playstore on one device, that ensures it is compatible and it works. I then use ADB to extract the apk from that device. I package the apk in package studio, import it to SOTI and deploy it to my estate. However, I have found that the latest release of the app, is now in 4 files base.apk split_config.armeabi_v7a.apk split_config.en.apk split_config.tvdpi.apk I have tried adding them all to a package, but I get an IO Error when i try to deploy package via a profile The device giving me the IO Error previously had the application installed but since been uninstalled. I would assume that the installation order of the split apks are important, but I am not certain what is the correct order or how to set which order they are installed in package studio I would assume that the base apk would need installing first then the split_ files in turn The question is more, has anyone successfully installed and application with split apk's using mobicontrol? Searching the web, there are 3rd party apps such as SAI Split APK Installer which can install them, but that is not a solution for me. I want to use SOTI Mobicontrol to do it Thanks in advance for any info Edited to clarify
Hi community Is there an easy way to find package name of an installed application ? Script command ? What I need is to know the package name of an application. Thx. steve
Hi everyone, we are currently staging some AE devices with Honeywell Enterprise Provisioner with enrollment ID. In contrast to the staging method with INI file during the staging process we have to click on "Next" and "OK" while the device is preparing for WorkManaged device. Why? What is the difference to the AE staging method with INI file? Is the device connecting to google? If yes: Why does it connect to Google at this point of the staging process?
Hi, is it possible to use an Alert Rule with Macros? For example We have .ini file on the device which contains the hostname for example "abc123" I want to raise an alert if the following happens Hostname.ini is not equal to %hostname% --> so the hostname the device itself has. If this alert gets raised, I want the device to start a script with which the hostname will change to the correct one. I cannot find any information, if the alerts are possible with macros. Thanks for any ideas how to proceed with this.
Hello Soti User,We use Soti Mobicontrol version: 14.3.0.3144 and manage Honeywell CT60 with Android 9 with the latest firmware (HON660-P-88.00.08-(0111)) and Agent 14.3.0.1000 In Mobicontrol we have registered the users with the corresponding device.But now we wanted to change the user again.This is currently not possible. The LDAP AD connection works, we select the new user, click on save. Then click on the "Refresh" icon and the setting is back on the old way. Deleting the settings with the trashcan icon also isnt working there.Is there a known error or a solution for us how to change the users without them returning to the old value?Unfortunately Mobicontol does not read the firmware version correctly. I have installed the 0111 firmware, via remote maintenance this is also shown to me.But Mobicontrol sometimes reads the old version "OEM version 88.00.03-(0032)".Therefore I have created a custom defined attribute "Newest Firmware?"After each update I manually set the value to True. But there are also problems here. In the device overview of many devices it says that the value of the attribute is unknown. But if I click on the device and scroll to the user-defined attributes, it shows me the correct value there. Many thanks and greetingsMaik
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