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Hello, is it possible to disable the secure startup pin with a script? My Problem is that when setting a Pin with DeviceConfig (Honeywell CT40) it also activates secure startup, the pin itself is needed for certificate installation but the secure startup is really hindering tasks that initiate any kind of reboot on the device.
Hello, Is there a way to disable cellular data on AE DO ? We don't have the option in the Feature Control profile (unlike Android+) Android Enterprise Android + MC version : 14.3.3.1111 Thank you
Hi, I have a question about the separate installation of management and deployment server. 1. We installed the management server 2. We are trying to install the deployment server 3. Provided the necessary details for the SQL database 4. Setup says: Management Server is able to access the database, would you like to cancel the connection to the database? Submitted "yes". 5. After that, we get the following Any idea how to proceed? It doesn't ask for a question it's just asking for "yes" or "no"? Thanks,
Hi all, want to ask about this update regarding APNS : Apple currently provides two endpoints for the Apple Push Notification Service (APNS): the original APNS endpoint based on a binary TCP protocol (hereafter referred to as “legacy APNS”) and a newer APNS endpoint based on the HTTP/2 communication protocol (hereafter “modern APNS”). On November 1st, 2020, Apple will discontinue the legacy APNS in favor of the modern APNS. All versions of SOTI MobiControl released to date have leveraged the legacy APNS. The discontinuation of the legacy APNS means that this change by Apple will impact all customers using SOTI MobiControl to manage their Apple devices. As of November 1, 2020, customers will no longer be able to manage existing iOS & macOS devices or enroll new ones without upgrading their version of MobiControl. SOTI will issue Maintenance Releases for SOTI MobiControl v14 and v15 in order to support the modern APNS and avoid any service disruption. SOTI MobiControl v15.2 and higher will support the modern APNS and will not be affected when they are released. Recommended course of action for affected customers Customers running SOTI MobiControl 14.x or lower should upgrade to 14.5.1, which will be released in late May / early June, 2020. Customers running SOTI MobiControl 15.0.x or 15.1 should upgrade to 15.1.1, which will be released in late May / early June, 2020. Customers running SOTI MobiControl 15.2 or higher do not need to take any action. For now my client used 14.4.1 version, if they plan to upgrade the version to 15.1, is APNS problem is solved for them? Thanks & regards, Randy
Looing in some information about how managed google play app updates work I ran across this post: https://support.google.com/googleplay/work/answer/9350374?hl=en In it it references a Maintenance window for app updates. You can set a maintenance window during which the following constraints are ignored: The device is charging. The device is idle (i.e. not actively used). The app to be updated is not running in the foreground. The maintenance window is defined by a start time (local time of the device) and a duration (between 30 minutes and 24 hours). Note that setting a maintenance window doesn’t affect the network constraint which is controlled separately (see section above for controlling this constraint). It can take up to 24 hours for an app update to be added to the update queue. After an app is added to the queue, it will be updated automatically the next time the device is in the maintenance window if the network constraint is met. As a result, it can take up to 48 hours for an app to update after you set a maintenance window. Is it possible to have Mobicontrol set that Maintenance window on the device? If so how is that done? Otherwise have their been any improvements around getting Google to give mdm's api calls into the play store to force an app to update? Thanks in advance. Allen.
I have a script i am trying to get working, which is designed to move a specific device ID to a specific virtual group. I have several other API methods working properly in power-shell, but the POST /devicegroups/{path}/members is not wanting to play nice. Below is my redacted code: param ( [parameter(mandatory = $true)] [string]$apiToken, [parameter(mandatory = $true)] [string]$DeviceID, [switch]$disable ) $Header = @{ "Content-Type" = "text/json" "Authorization" = "Bearer $($apitoken)" } $DeviceIDs = @("$($DeviceID)") if ($disable) { $groupPath = "referenceId:9959e8d1-4878-41e4-ba2d-4765b45f48d3" $body = @{ "GroupPath" = $groupath "deviceIds" = $DeviceID } $groupPath = [System.Web.HttpUtility]::UrlEncode($groupPath) $workingURL = "https://###REMOVED###/MobiControl/api/devicegroups/$($grouppath)/members" Write-verbose $body write-verbose $DeviceID $result = Invoke-restmethod -Uri $workingURL -Method POST -Headers $Header -Body $body $groupPath = "referenceId:23429449-fa78-44b6-9896-65499fe7b27d" $body = @{ "GroupPath" = $groupath "deviceIds" = $DeviceID } $groupPath = [System.Web.HttpUtility]::UrlEncode($groupPath) $workingURL = "https://###REMOVED###/MobiControl/api/devicegroups/$($grouppath)/members" Write-verbose $body write-verbose $DeviceID $result = Invoke-restmethod -Uri $workingURL -Method POST -Headers $Header -Body $body return $result } else { $groupPath = "referenceId:9959e8d1-4878-41e4-ba2d-4765b45f48d3" $body = @{ "GroupPath" = $groupPath "deviceIds" = $DeviceID } $groupPath = [System.Web.HttpUtility]::UrlEncode($groupPath) $workingURL = "https://###REMOVED###/MobiControl/api/devicegroups/$($grouppath)/members" Write-output $body write-verbose $DeviceID $result = Invoke-restmethod -Uri $workingURL -Method POST -Headers $Header -Body $body return $result } } After running it i receive the following api response: Invoke-restmethod : { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Contract validation failed", "Data": [ "deviceIds: Error parsing value" ], "HelpLink": null} No matter how i pass the deviceids value it always returns a parse error. I have tried the following the device ID in an array the device ID in quotes device ID in square brackets those three converted to json The only time i have gotten it to work was on the API documentation page on my server
Hi, Into the LockDown/Kiosk i have add "Launch://com.android.chrome" and it's works properly. But now i would like to Chrome browser open automaticaly with https://my_url. How can i do that? :-(
Any one has changed SHA1 certificate to SHA2 Successful. What precaution need to be taken?? Any challenges you faced ?
Hi, I configured a lockdown for Samsung tablets. Right now it looks like this I want to have the "Icons" without the white "background". How can I edit this so it is transparent? Also: Under "Horsch", the icon doesn't get shown, although I marked an Icon as active and also it doesn't open a browser. I used: browsers://htmllink Please find the HTML code as follows "<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>Android/Desktop Lockdown</title><style type="text/css">html, body { height: 99.3%; }body {margin: 4px 4px 0px 4px;background-image: url('<MCImg_HORSCH_FarmingHero_Teaser_small.jpg>');background-position: center;background-size: cover; }#wrapper { min-height: 100%; height: auto !important; height: 100%; margin: 0 auto -4em;}#Header { background: url('<MCImg_BkgHeaderRepeat.png>') repeat-x; height: 71px; width: 100%;}#Header .lockicon { background: url('<MCImg_HeaderLock.png>') no-repeat; width: 69px; height: 71px; float: left; position: absolute;}#Header .Title { font: bold 30px arial,sans-serif; text-align: center; line-height: 71px; color: #fff; margin-left: 69px; display:block;}#Main { text-align:center; margin: 4px 0 100px;}#Main .row { display:table; white-space:nowrap; margin: 0px auto;}#Main .row ul { list-style: none; margin:0; padding:0; display: table-row; white-space:nowrap;}#Main .row ul br {clear: both;}#Main .row ul li { width: 149px; height: 153px; padding: 2px; /* border: 2px #666666 solid; */ margin: 2px 4px 2px 0px; vertical-align: middle; text-align: center; background-color: #FFF; position: relative; display:table-cell; float:left}#Main .row ul li img { border: 0; width: 86px; height: 86px; padding: 12px;}#Main .row ul li .txt { color: #666666; font: bold 16px arial,sans-serif;}#Footer { font: bold 30px arial,sans-serif; color: #fff; position:fixed; bottom:0; margin:0; padding:0; width:100%; height: 57px;}/* IE7+ fix */html > body #Footer { margin:0 0 0 -4px; padding:0 4px;}#Footer .FooterContainer { margin:0; display:block; overflow:hidden; height: 57px; line-height: 57px; background: url('<MCImg_BkgFooterRepeat.jpg>') repeat-x; }/* IE7+ fix */html > body #Footer .FooterContainer { margin:0 8px 0 0; }#Footer .FooterContainer .FooterBg { background: url('<MCImg_poweredbysoti.jpg>') no-repeat; width: 426px; height: 57px; float: right;}#Footer, .push { height: 2em; height: 57px \0/;}</style><!--[if lt IE 8]><style type="text/css">#Main .row ul {display:inline-block;}#Main .row ul{display:inline; }#Main .row ul li{display:inline-block}#Main .row ul li{ display:inline;}#Main .row ul a{ display:inline-block;}#Main{text-align:center}</style><![endif]--></head><body><div id="wrapper"> <div id="Header"> <div class="lockicon"></div> <span class="Title">Horsch</span> </div> <div id="Main"> <div class="row"> <ul> <!-- To display the image for the item rather than use the EXE icon use this line instead <li><A href ="<MCLink0>"><img src="<MCDispImg0>" /><div class="txt"><MCDISP0></div></a></li>--> <li><A href ="<MCLink0>"><img src="<MCExeIcon0>" onerror="this.style.display='none'" /><div class="txt"><MCDISP0></div></a></li> <li><A href ="<MCLink1>"><img src="<MCExeIcon1>" onerror="this.style.display='none'" /><div class="txt"><MCDISP1></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink2>"><img src="<MCExeIcon2>" onerror="this.style.display='none'" /><div class="txt"><MCDISP2></div></a></li> <li><A href ="<MCLink3>"><img src="<MCExeIcon3>" onerror="this.style.display='none'" /><div class="txt"><MCDISP3></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink4>"><img src="<MCExeIcon4>" onerror="this.style.display='none'" /><div class="txt"><MCDISP4></div></a></li> <li><A href ="<MCLink5>"><img src="<MCExeIcon5>" onerror="this.style.display='none'" /><div class="txt"><MCDISP5></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink6>"><img src="<MCExeIcon6>" onerror="this.style.display='none'" /><div class="txt"><MCDISP6></div></a></li> </ul> </div> </div> <div class="push"></div></div><div id="Footer"> <div class="FooterContainer"> <div class="FooterBg"></div> </div></div></body></html>"
I am trying to "post" deploy terms and conditions to our handsets, the problem is that we havent done this in the past but would like to post build deploy these to the handsets. we also pre-build the device prior to issuing the device so the user only gets the completed build they wouldnt see the T's & C's duiring this process. From my understanding from the help files is that it can only be done during the enrollment phase of the build and as we pre-enroll the device for the user again wouldnt see them
Good afternoon SOTI Support . We want your usual support for the enable following features: How to extract report for devices that connect with and without SIM card? How to Close formatting the devices from users and make it centralized for admins only? How to extract phone and internet log report for devices ?
Hi. Pertaining to windows ce devices.... If I use abortpkg in prei script, it marks it as Failed to Install (Prescript Abort) in the device configuration tab. When it checks-in during the next scheduled update, will it try to re-install the package automatically (i do have it set to auto-install in the profile|assign|options tab)? If not, any idea how I can get it to re-try those failed installs automatically during next scheduled checkin/update? tia.
Hello, we have a problem with the remote connection with some devices. When we try to connect with these devices, the screen stills black. Another device, with the same profile, rule, group, model and Android version (SAMSUNG XCover4s with Android 10 in Full Managed Device mode) runs OK. We checked 'allow screen capture' option and tried to reset the remote connection with the script: _resetfailedrcdetectionflagrestartagent We work with MC v15.1.1 (on-premise). Neither power button nor homescreen button respond to click in the remote control mask. Any idea? Thanks a lot
Looking for 13.3
Hi, I have a Zebra ET56, but no profiles etc. are getting installed. Not matter what I'm doing. Any idea? Thanks,
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