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We use ZScaler as Cloud-based proxy and would like to forward the traffic from SOTI MobiControl Cloud server to ZScaler. Does SOTI MobiControl Global Proxy seetings support SAML-based authentication? https://share.getcloudapp.com/L1u7kGNK
I get the following error message on my mobile device (Android): "notification access is not available for apps in the work profile". Is there some sort of policy needs to be enabled for Android devices to allow notifications? I've tried from the mobile device itself and not clear what needs to be done
Am I able to set up custom Windows classic applications on a Windows 10 laptop? If so, how would I set one up correctly?
Is there any plan to support Okta device Trust? https://help.okta.com/en/prod/Content/Topics/device-trust/device-trust-landing.htm
I have deployed a WLAN config for eap-tls config for my Android enterprise devices. But there is no option on the WLAN config to set a proxy server . I see delays on the google account provisioning so I need to keep a proxy set until that completes. Is there any xml I can apply to apply the proxy on a device with an existing soti mobicontrol eap-tls wlan config?
We use okta to control access to cloud based applications like G-Suite. Does SOTI have any option to act as identity proxy between a mobile app and backend for the purpose of passing SAML authetication token?
We are having a problem restricting any UWP application for Windows Modern using the Application Run Control rule. Our intent is to block Microsoft Edge using this profile but no matter what Windows Modern App I restrict, it does not reflect on the devices. I have confirmed that the profile is getting installed on the devices and I have tried this on multiple devices. I have also manually created an App Locker Group Policy Rule using the same information I am inputting in SOTI which does end up restricting Edge as intended. I also ensured that the version of Edge falls within the Min and Max configured in SOTI. I do have the profile set to "Enforce" and I am able to restrict .exe applications in the same profile. It appears that only UWP (or modern) apps will not restrict. I also ensured that an Authentication Policy is active in the same profile. I have pulled the information for Edge using get-appxpackage Microsoft.MicrosoftEdge command in Powershell. We are running v14.4.0.4857 but I have also tested this in an environment running v15.0.0.6019 Thank you
Currently using MobiControl version 14.3.3.1111 where we have some custom data setup for the devices. Around half of the devices do not show custom data and I am wanting to search just for these. However there is no search parameter for "Is Blank", "IsNull" or similar. Is there a way to search for these devices that anyone is aware of please? Thanks all
Hi I want to show In-House Application in Application Catalog , it missed in android enterprise version, because of i have private app of my company dont want upload to Playstore
Good Afternoon I need to create a profile for enrolling IOS devices into soti 15.0.1.1181 and have ran into an issue when attempting enrollment. The server is also configured with an active apns and Apple business manager connection. The device i am testing with is an IPhone 8 running 13.4.1 I have Created a new add device rule and selected user enrollment Selected Local Accounts Added the apple id for the device i am attempting to enroll into the managed Apple ID box Upon enrollment I then Download and install the first profile ok type in the apple id i had earlier typed into the managed Apple ID Box i then download and install the next profile I am then prompted to type in the password for the apple id after typing in the password i then receive the following error Verification Failed - This Apple ID is not supported please try signing in with a managed Apple ID. Can someone tell me what i am doing wrong! Thankyou
Hi, one our customers has the problem that the Directory Service stopped working. Please find the following log details: [2020-04-15T11:41:39,759][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 929.3mb[2.3%], replicas will not be assigned to this node[2020-04-15T11:42:09,768][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 531.7mb[1.3%], replicas will not be assigned to this node[2020-04-15T11:42:39,782][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 515.3mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:43:09,806][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 515.3mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:43:39,847][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 513.9mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:44:09,865][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 513mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:44:39,895][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 512.6mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:45:09,926][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.6mb[1.2%], all indices on this node will be marked read-only[2020-04-15T11:45:39,951][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.6mb[1.2%], all indices on this node will be marked read-only[2020-04-15T11:46:09,962][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.1mb[1.2%], all indices on this node will be marked read-only[2020-04-15T11:46:39,972][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 509.3mb[1.2%], all indices on this node will be marked read-only[2020-04-15T11:47:09,984][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 508.9mb[1.2%], all indices on this node will be marked read-only[2020-04-15T11:47:39,993][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 521.9mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:48:10,005][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 521.5mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:48:40,017][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 520.7mb[1.2%], replicas will not be assigned to this node[2020-04-15T11:49:10,031][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 530.4mb[1.3%], replicas will not be assigned to this node[2020-04-15T11:49:40,048][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 529.9mb[1.3%], replicas will not be assigned to this node[2020-04-15T11:50:10,065][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 545.8mb[1.3%], replicas will not be assigned to this node[2020-04-15T11:50:40,094][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] rerouting shards: [one or more nodes has gone under the high or low watermark][2020-04-15T12:10:41,083][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 964.7mb[2.3%], replicas will not be assigned to this node[2020-04-15T12:11:11,087][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 552.1mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:11:41,098][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 551.9mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:12:11,108][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 551.9mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:12:41,120][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 561.8mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:13:11,127][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 561.3mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:13:41,140][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 559.9mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:14:11,153][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.7mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:14:41,162][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.6mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:15:11,167][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.5mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:15:41,170][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.6mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:16:11,174][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.3mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:16:41,186][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:17:11,195][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 556.1mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:17:41,209][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 564.6mb[1.4%], replicas will not be assigned to this node[2020-04-15T12:18:11,223][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 564.2mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:18:41,237][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 563.7mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:19:11,251][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 563.4mb[1.3%], replicas will not be assigned to this node[2020-04-15T12:19:41,260][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] rerouting shards: [one or more nodes has gone under the high or low watermark][2020-04-15T13:44:59,546][INFO ][o.e.n.Node ] [VISSOTI01] stopping ...[2020-04-15T13:44:59,737][INFO ][o.e.n.Node ] [VISSOTI01] stopped[2020-04-15T13:44:59,737][INFO ][o.e.n.Node ] [VISSOTI01] closing ...[2020-04-15T13:44:59,759][INFO ][o.e.n.Node ] [VISSOTI01] closed[2020-04-15T13:45:38,090][INFO ][o.e.n.Node ] [VISSOTI01] initializing ..." In addition to that on several devices remote control and/or scripts aren't working anymore. The devices are online, but they are not shown with the possibility to use remote control. If a log of one of the devices is necessary please let me know. I will post it then. Thanks for your ideas, Regards, Benny
Hi, one of our customers updated his SOTI Version to 14.4.9 today. He's getting a SSL-Handshake / Certificate failure on some devices now, as well as other devices who are connecting, disconnecting and reconnecting every 2-5 minutes. In the admin utility the customers mentioned that the certificate was FQDN, but after the installation it was the primary IP. He changed it to FQDN, not getting the errors. See screenshots and log 2020-04-16 12:50:16.555|AsyncTask #3|D|AP|[AppCatalogX509TrustManager][isChainTrusted] unable to verify certificate with net.soti.ssl.EnterpriseTrustChecker|2020-04-16 12:50:16.567|AsyncTask #3|E|AP|[ssl] Error occurred|javax.net.ssl.SSLException: [verifyIpAddress] failed. Hostname[IP Cns[[[2, FQDN]]] at net.soti.ssl.DefaultHostnameVerifier.verifyIpAddress(SourceFile:52) Any ideas? What would be correct? Put the certificate with IP Address back in order or use FQDN? Thanks for your thoughts, Regards, Benny
I'm pretty sure this isn't possible but was interesting if anyone had any possible solutions to this. We are using iPhones on a project where the users will only need access to the browser to get to a single web app. We are providing sims so that the users do not need to be connected to Wi-Fi to use, however ideally we would block calls to avoid extra charges. I'm looking at data only sims, but it would still be good if we were able to block the option to call. I don't think single app mode will be suitable as we need them to go to a specific pinned safari page. We would also want to allow them to connect to Wi-Fi networks. Any ideas welcome!
i'm using 14.4.1.1195 webconsole. i have a device subgroup. how do i drag it out of it's parent group to make it a parent group? i'm just not sure where to actually drop it to achieve this. tia.
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