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We have tried to pair a zebra BT printer into a TC56 Android , with android enterprise agent and plugin installed. When lockdown not showing, the pair request confirmation forms shows up properly, but when lockdown is active, it does not shows. Then we are unable to pair devices by the end user. Already tried to send scripts as afw_set_permission_grant_state com.android.bluetooth android.permission.bluetooth_privileged allow" add_allow_app Have someone faced such kind of restriction ?
I use SOTI surf with Lockdown mode on Zebra ET 50 I found problem as below 1. I have 4 url web links with 4 different urls 2. when I open one link and press home to another link 3. It’s was shown old link It’s not show new link Ex. 1. Link#1 www.google.com Link#2 www.facebook.con 2. When I open link#1 , SOTI surf open www.google.com then I click home for back to lockdown home screen 3. I open link#2, It should be to open www.facebook.com but it have been shown www.facebook.com ( android 5.1) and mobicontrol server version 15
Hello, Im looking for guidance and input if an API can be created to create a device add rule for Android Enterprise devices. The reason for this is simply to automate our enrollment process. Using a Service manger too where the user request to enroll a device and after approval an Enrollment URL is created. I have some API's already to gather information from devices but nothing this advance.
Hi SOTI I want to know the best way to open URL Weblink when i use LOCKDOWN between http vs browser vs intent vs SOTI Surf Details My Device Minimum Android version is 4.0.1
Hi SOTI Team I have error about mobicontrol agent on ZEBRA ET50 . It have been shown error "Unfortunately, Mobicontrol has stopped." i re-install but not solved. How to fixed it. Dertails SOTI MOBICONTROL version 15.0.2.1049 ZEBRA ET50 Android version 6.0.1 (NON-GMS version) MOBIControl AGent on Device Version 14.1.4 Build 1010
I've been asked to report on data from the beginning of the year (2+ months old now) and currently on any report I run it only shows me back to 2 weeks old. I don't remember this being the case before and I can't easily see a setting to change this.I'm guessing SOTI is only keeping data for 2 weeks and then wiping it, which seems crazy and so surely I must be able to change a setting somewhere to ask it to store for at least 6 months? Any clarification would be much appreciated.
Good morning, we have Zebra MC18 devices enrolled on the SOTI MobiControl, but the remote control is disable. In the Supported APIs I see "undefined". I have try to send the script commands like below: __switch ENTERPRISE_41 VIRTUAL_DISPLAY_resetfailedrcdetectionflagrestartagent and _resetfailedrcdetectionflagrestartagent but don't solved the problem. I also tryed to install the plugin. How can I solve this problem? Web console version: 13.0.0.33822 Agent version: 13.3.3.1059MobiControl MC18 Android version: 5.1
Is there any way we can push wifi proxy settings to devices running in Android plus mode ?. i know that this option is available in Android Enterprise mode, but we use Android plus
is there a mechanism to auto wipe or data becomes unreadable format in case of the memory card removed from the devices ?. We use Honeywell Android Plus devices.
I'm trying to launch SOTI surf from a script on the device. Device is a Datalogic Memor 10. I'm needing to use an intent to change scanner settings then launch SOTI surf directly to a webpage with top and bottom hidden. I can do something like 'start net.soti.surf' in the script but am not sure, and can't find, how to start on a certain webpage. I'm sure it's something simple but thought I'd ask the question instead of spending an hour doing trial and error.
With our TC70x and TC72 devices, after some seemingly random amount of time ranging from a few hours to overnight, if the devices are not used then they will go white as pictured below. Tapping on the screen does nothing but if I click the Square button I get the Administrator and Refresh Buttons. If I click the Administrator button and type in the admin password, then I can access the device like normal, everything is fine. If I then switch the device back into User mode then the white screen comes back. So it is the kiosk mode itself but I am not sure how to prevent this. Devices: TC70x and TC72 OS: Android 8.1.0 MobiControl: 13.7.5 Build 1013 Patching: Does this on a device with no LG patches and one with most recent
We have a bunch Raspberry Pi 4's running Raspbian v10. When they were first enrolled into Soti, they showed up online, but now they are all showing all offline. I can ping and SSH and VNC into these devices, so I know they are online. It's just not showing active on Soti's side. Anyone else have this issue? Any ideas as to why they disconnect? Soti Version - 14.4.7.1053
Can someone explain to me the pros and cons of using the Samsung ELM agent vs using Samsung non-ELM agent?
trying to remote control a Samsung A40E, however i am unable to see the screen it only shows as a black screen. if i click on the black screen i can see it controlling the device. on occasion i will see the screen if the device is locked but once unlocked the remote session screen is then black. using both firefox and google as my method of use no longer use IE as directed by Soti.
I have a few devices where remote controle flag is not visible, so i can't take the devices remotely over. when i send a script to those PDAs to activate the RC flag i get an error. So scripts are not accepted. Can you help me with this issue. Device: TC75 Android + SOTI version info: 15.0.2.1049
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