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In previous versions of Mobicontrol, right-clicking on an Add Devices rule (for Android Enterprise in this case) presented a choice to download the installer apk or mcsetup.ini. That choice is now gone in version 15. I need to grab the mcsetup.ini in order to put it into a Zebra StageNow MDM enrollment profile. Am I missing something here? Did they move that download option to somewhere else that I can't seem to locate?
Good morning, i have added settings manager to our kiosk screen. This enables the end user to change wifi connections, bluetooth, and brightness. For some reason when the end user changes their brightness, as soon as you leave settings manager, the brightness will revert itself. this is an issue because our employees work outside, when the device is dim it is hard to see and settings manager will not hold it bright. Currently i have been going into admin mode on the tablet and going to the actual settings and adjusting the display there. i have reviewed my profile and all the feature controls seem correct. what could be causing this issue?
Hello, I created an application catalog with Google Play Store Application. But the applications are not visible in Application calalog on my device. I have suggested and mandotary apps. The rule was correctly assigned to my group/ device on 2020-01-16 10:43:00 I am using Android Plus. MobiControl Version: 15.0.1.1181 Whats wrong? How can I solve this issue? Thanks
Hello Guys, i have created a datacollection rule that collects the hostname of specific devices, the rule works fine ( i can view collected data under device tab) but when i select the rule name to show in the device dashboard i only get "unknown". Version is 14.44 Any advice what i need to check or should try out? Thanks in advance.
Hi All, I need some help trying to hide the navigation bar on a android device. The device i'm using is a TC57. Is there any way i can do this through Soti? Luke
Hello,Is it possible to add Dial:// to kiosk but without dialing automatically? Only to be entered and call made manually?
Hi, I am experiencing an issue with File Sync, I have set the option to 'Only Transmit Files When Destination File Does Not Exist' with a schedule to do this once per day at 05:15. The issue i am having is that it syncs every time whether or not the file is on the device. This is becoming a big issue as the file is a DataWedge.db file and 'Kills' the barcode scanner until a device reboot. MobiControl Version: 15.0.0.6019 Agent Version: 14.0.0.1579 Plugin Version: 1.12.0.104 Device: TC75
Hi All, I am trying to get a kiosk on Windows modern device. I have enrolled the device using an azure ad account. When I try to configure the kiosk I see kiosk and assigned configuration (2 options) The application I am trying to put into kiosk is google chrome browser. I have tried playing around but still have not managed to get the kiosk working. Anyone tried this before?
Hi, when we try to remote to any of our Samsung Galaxy TabS4 devices the remote screens are black. We are able to connect to them and tocontrol them, but obviously we can not see what we are doing. The other strange bug is that for some reason it appears to be in landscape mode however the devices are portrait. Agent version: 14.3 Enterprise Server version: Version: 14.4.5.1048 CLOUD I'm in contact with the support for some time now, however I thought maybe someone knows the answer
hi We have a few devices which are unable to take any profile, and are stuck pending install. In the logs the following error is displayed: Device configuration failed ([Lockdown] Failed to download script files) But I don't know what script files it is referring to. The lockdown profile which is getting stuck had been successfully applied to the devices before, and is fine for others elsewhere. Any recommendations? Thanks
We have IOS devices in network 1 and network printers in network 2. We would like to native print from the IOS devices.This is only possible with airprint.Is there a setting in Soti Mobicontrol profile, etc to present the printer to the IOS device?
I can in Soti Mobicontrol configure Airprint for Multi Subnet The IOS device is in subnet 1 and the netwerk printer is in subnet 2. Y a-t-il un paramètre dans le profil Soti Mobicontrol, etc. pour présenter l'imprimante au périphérique IOS.
Hi Running 14.1.4 On Android+ you had the option within Feature Control to disable airplane mode. There appears to be no such option within Android Enterprise Feature Control Is there a script to do the same thing I can utilise? Also is there a way (A+ and AE) to hide/disable the ability to switch off Mobile Data. Thanks
Hi, does anybody know about pushing updates for custom apps in Android+? Right now, we have some custom apps that when you open them and there is an update, it is downloaded from a website and it installs but unknown sources has to be enabled and we want to get rid of that. We want to be able to manage them through soti and manage the updates from there as well. I'm looking into the documentation and it says there's 2 ways to install apps "Catalog Rules" and "Packages", but I don't see how to manage updates. Which options are available? Is there a way to schedule the updates installation as well? I mean, let's suppose we have an update for an app but it has to be released on a specific time for all devices. Thanks.
I have a couple of Samsung Tab Active 2's where the remote control button at the top of the device details screen says report incident instead of remote control. The only way I know to resolve is to wipe and re-enroll in Mobitcontrol. Is there a script command we can send to fix these instead of having to wipe and re-enroll. This device is out in the field and I do not want to have to wipe and re-enroll.
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