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Hello, Our devices are organized in different groups, and we are using only one Add device rule. The authentication method of the users is based on Active Directory groups. I thought if i create different or additional Add device group (based on different AD group) the device would enroll in a different MC device group, but once i enter a user from that new group, i receive authentication error, as if the default add device rule is blocking all other rules. I don't know, if i can achieve was described above in MobiControl or not. I precise, we have SOTI MobiControl version 13.2 with Generic Android agents installed. Thank you,
Hello, I would like to know, if it is possible to manage (setup/update/uninstall) applications using Android generic agent. I recall, we are using MobiControl software version 13.2 (on premise). Thank you in advance,
Does 'Delivered' indicate that the profile has been installed on the device? This status seems to show up every so often even after revoking and re-installing the profile while the device is connected to a solid WiFi connection.
I'm looking into configuring some Datalogic Memor 10 handhelds for some folks that float from location to location. The devices need to have a lockdown screen as they are company owned and only for business purposes. These folks will use a wpa2-eap configuration using their Active Directory username and password. Every time their password changes they will need to change the stored password. Neither the SOTI Settings application nor action://CONFIGURE_WIFI allow for EAP configuration. I'm looking into directly using the built in Android WIFI settings but I can't get the intent to work right. I can launch com.android.settings and bring up that dialog, but if I try to use an intent for something like android.settings.WIFI_SETTINGS the action fails. I know I'm just missing something silly. Any thoughts? Any other thoughts on allowing a user to change their stored password on the device?
Hello, Sorry to post here again in such a short time but we are having lots of issues right now. We have open tickets with SOTI support as it is. It started with Google Gboard breaking on a lot of Android+ Zebra TC56 devices this past week, which led me to push out a SOTI package with the newest version of Gboard that fixed the crashing. (I extracted the apk from a device we had here, that I manually updated from play store). This was probably a bad fix but I didn't know what else to try since you can't force Google updates in a timely manner and no one was able to use the devices because of the crashing keyboard. This fixed the issue but NOW we have all our Zebras using an insane amount of data daily, nearly 500 MB per device in a few days which adds up quickly. The culprit is GBoard (listed in data usage on Android). I'm guessing Google is trying to auto update but since I have SOTI forcing the apk already, it can't. Here is my problem... I removed the Gboard package I pushed, and sent a SOTI uninstall script ("uninstall com.google.android.inputmethod.latin") followed by a reboot. This did not actually remove the application. Under Android Gboard settings it still says "App installed from MobiControl". This would probably be blocking Google auto updates. The only work around I can find is to go to Play Store (sign in first) and uninstall Gboard, then update it. My question is: is there a way to revoke MobiControl's ownership of this app somehow so it can return to be managed by Google Play? Or is there a better solution to this mess? I appreciate any and all responses. Thanks.
Hi! Is it possible to run SOTI Surf in Incognito mode and always reopen every session once the app is put in background on a device?
I need to update the connection string for the primary agent address from IP to FQDN as the IP is going to change. I have already done so within the Admin Utility (and changed the IP to secondary) but now need to let the devices know as well.Is there any config file on the device, which I could update using a script or filesync? Or do the devices get the update automatically?
Hello, I am referencing a similar but less specific question here: https://discussions.soti.net/thread/set-app-permissions-with-soti/ I am using Android+ management with SOTI MobiControl. Basically I understand how to use Stagenow to create an XML that can then be called in the Post Install script in MobiControl package builder. However, within StageNow I cannot find anything that will allow me to grant permissions automatically for an app (basically automatically granting the pop up for Location, Storage, etc). Can anyone help me find the actual commands I could manually add to my XML or perhaps a StageNow configuration I'm missing? Thank you!
Hi guys, I've three different Samsung tablet with me (Tab A 2018; Tab S4; Tab S6). All tablets running Android 9 with Agent 14.0. If I remove the software keys manually, watchsetting reports: Custom log (URI:content://settings/global SETTING:navigation_bar_gesture_while_hidden VALUE:1) If I want to perform this setting via MobiControl script, nothing happens. The script I sent is as follows: Writesecuresetting -glo navigation_bar_gesture_while_hidden 1
Hi! I just wanted to share a solution for bypassing Google Play Protect problem when installing your apps. We had this problem for one of our apps but we came up with the following workaround: Create an Application Run Control profile and set it to blacklist: com.android.vending (Which is the Google Play store) Also create a Feature Control profile with the setting for "Disable Verify Apps Enforcement" ticked. Have the Application Run Control profile assigned to the devices as long as they don't have the correct version/not even installed of the app which are getting blocked all the time. So far this seems to work but we can't really tell if the app gets totally blacklisted in the future which will make Play Protect to actually delete the app but I have not heard of anything like that before.
Hi! Running version 14+ of MobiControl. I am trying to make a search/virtual group for devices which does not have a specific app installed. I can make the criterias like, bundle id = xxx and status is not installed but that will only show if the app is reported as uninstalled for example. Not if the app has never even been installed. How can we achieve this in a good way?
After following the discussion and statement in this post https://discussions.soti.net/thread/how-to-accept-write-settings-permission-programatically/ I was wondering for the "Write Settings Permission" issue, If Zebra can create an Image with SOTI Android Enterprise agent and granted preinstalled.
I have followed provided instructions to add the plugin/package to our handsets that need them to enable remote control. We have a mixture of handsets - the Samsung handsets work perfectly fine without a package deployed and I can see and control the phone through Remote Control. However, I have tested this on our Sony and Nokia handsets - I can see the screen but cannot control it. I have tested a Sony Xperia L3 running Android 8.1.0 and a Nokia 5 running Android 9. I downloaded the packages from the SOTI website - have I missed a step that allows control of the phone?
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