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Is it possible to add the phone number to the Android lockdown screen? Nothing is displayed when we add %PHONENUMBER% to the HTML template. MobiControl version is 14.1.Android 5 on Zebra TC75s.
Hi, When youre gonna update the MobiControl agent (generic) to the Google Play -store? The version there is a bit too old..
We have created a lockdown profile in the devices, but in some cases we deactivate it through scripts when we give remote support. Reason why we need to know through a query or report, how can I identify devices that have left the lockdown mode or are disabled at this time.
I have some devices that the remote control does not work because they do not have the last update of the operating system. Given that the devices are in kiosk mode, the user can not run the update, which is why we want to know if we can do it through Soti MobiControl through some script and task scheduling
Hello Regarding MobiControl and Honeywell Android units, for example the Honeywell CT50 Android 6 I'm currently testing.I was wondering if anyone maybe have tested something like this before or have some toughts, I find Honeywell easier to work whit than Zebra but Zebra may have a little more advantage whit MobiControl as script comand to rund update downloaded on to the unit before hand. So from Honeywell and CT50 in this case, may have been changed in the newer units.Honeywell describe OTA update as making a xml provisioner whit their EZConfig as tasks: Source: http://server_ip/Honeywell_CommonES_Android_Common_4.01.00.3455.zipAction: InstallFile Destination: /storage/IPSM/honeywell/autoinstall/CommonES.zip This basically downloads and moves CommonES to destination folder and is automatically runned on reboot. Source: http://server_ip/HELSINKIAD_71.01.04.0015.zipAction: InstallOta Destination: Downloads and rund the kernel update whit a reboot when finished, on boot again the CommonES first downloaded is being runned. This is ok in itself sinse it can be downloaded from HTTP, HTTPS and FTP but when running several thousend units and more comming in diffrent location in non and secure networks it becomes a challenge to setup all the FTP and web servers to make this happen. So, could the Content Libary be used for this action, upload the OS files and downloaded to the unit.Downloading the CommonES to a file location should be ok but download kernel and run action InstallOta I'm a little more unsure of. Or could Content Libary setup a path in either HTTPS or FTP as we could have linked to barcode in EZConfig.So Ota is downloaded from https://sotiurl/ContenLibaryPath? Best regards Øystein Stakvik
Hi, Is it possible to change any settings of the default "browser", if you just enter an URL as http:// (No browser:// or chrome://, ..) as a menu item for the Android lockdown? I'd like to disable the ability to safe form data. With Android Studio I would use something like webSettings.setSaveFormData(false);We use Zebra TC51 with Android 7.1.2Thanks in advanced.
Hi;My Zebra TC75 device "Agent Status" still waiting "Connected, waiting for server response" and the device seems to be Offline on the console.Other Samsung Android devices "Agent Status" section just writes "connected" (green color) and devices online. I tried to wipe the device. I re-enrolled the device but the result did not change. Have you encountered a similar problem before?
I rolled back the package version on an update that went out, and since then every install has failed. The previous package version also does not show the previous package version installed anymore, yet all still have the old version of our internal apk installed. I was able to get one of the remote devices by sending an uninstall script to the failed device, then clicked "Retry Profile Installation", and this updated the apk properly. However, this has one glaring flaw: by doing this, I lose all of the preferences stored in the app, which presents a problem with so many devices out in the field. Is there a way to force a reinstall of the apk? MobiControl doesn't want to install over the existing application, even though the new one has a higher version number and version code.
I have created a Lockdown screen for Android, but i am unable to get the phone app working; i have tried setting it to Launch various phone apps com.android.server.telecom, com.samsung.android.incallui, com.android.phone but i always get the package unavailable message; if you go via the contacts however you can dial out and you can also dial out via bluetooth and the phone will still receive incoming calls. I'm running Mobicontrol 14.0, and the phone is Samsung SM-A520F Android 8.0 with agent version 13.5.0 build 1327 (ELM)
Does Soti have the ability to restrict profiles and packages from being applied over cellular? We have a bunch of Zebra TC-56's and we want them to be able to contact the server when they are out on the road via cellular so we can remote control and locate them, but we do not want them applying packages because it chews up cellular data. Instead we would like the devices to wait until they are back at our buildings on wi-fi to perform package installations and updates. Is this possible via built-in Soti functions or even some scriptable work around?
When we manufacture our Android devices, one of the steps is enrolling the device in the Soti MDM. This enrollment is done via an Ethernet connection. We have recently modified the agent version that is bundled in our OS image from 13.0.0.33835 to 13.5.0.1088 and there appears to be a behaviour change. We are now seeing all devices attempt to enroll with a device id of 00904c112233. If we instead connect the device to Wi-Fi before enrolling, then the device id appears to be unique for each device. Has there been a change in the algorithm that the Android agent uses to generate the device id when enrolling? If so, I have two additional questions: is there any way to ensure unique device ids without connecting to Wi-Fi? is this behaviour the same in more recent versions of the agent (if there are any)? Steve...
Hi, Is there a way to force 3G connection over 4G(LTE) via Soti Mobicontrol? We are using Panasonic FZ-A2 and only way to adjust mobile connection preference, is manually from device: Settings --> Data usage --> mobile networks --> Preferred network --> 3G/GSM (auto) If this setting could be deployed or controlled from mobicontrol, it would be a lot easier. Thanks in advance Tuomas Sallinen
I'm looking to know if Android Go Edition is being considered on our roadmap as one Major reseller is looking to consider of these devices for future deployments. As you know, some emergent markets like the LATAM region is considered a gold mine for these kind of devices.
I am trying to get users to view app notifications while in lock down. I was following the following instructions: https://www.soti.net/mc/help/v14.1/en/console/configurations/profiles/configurations/categories/restrictions/lockdown_notifications.html However, it opens a page stating "ERR_UNKNOWN_URL_SCHEME" like it is trying to access a web page. Has anyone been able to get this working? I would have liked to allow the drop down menu to show notifications but then the setting options become available. Status Bar Options also do not appear to be working as intended. TC51 on android 6.0.1 Mobicontrol 14.1.0.1152
Hi, I have set up basic data collection rule just for logging what is going on on our Android devices. Couple of units have noted that they are out of memory, so I got a look for the logging data. 'Available memory' does not seem to give any logical value, starting with minus (-) and amount is high. On some logic it seems to be used bits, but is that a correct assumption since that does not match the idea of title 'available memory'? Data Collection rules that I have set up: Data of the logs for available memory: -1140219904 -1142300672 -1154449408 -1156825088 -1142095872 -1130221568 -1128972288 Units have 4GB memory, so device details give something like 2,94GB / 3,74GB while usage ranging 2,7GB to 3,1GB currently Could someone give a hint how to interpret this data? Thank you for your support! //PMa
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