Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    cannot install package by using self service option untill checkin

    Question Is it possible to install package immdiately when an user tap install button on the devices?How can we install private apps by user timing? Procedure 1.Enroll device as AE2.Apply a profile which has package as self service to a device group3.Tap Mobicontrol Agent on device lockdown screen,and open profile status4.Tap install button 5.It becomes pending status and not completed by next checkin Comment 1.We changed checkin schedule from 1/24hours to 1/30minutes temporary,but we don't want to do this treatment nexttime because it increases server load.We want to know why it isn't started to install package immediately after device manipulation untill checkin. 2.It is impossible to use App Catalog Rules for private app because our customer has not Gsuit Accoount,and,App Catalog also needs to checkin for installation and takes 2 or 3 days untill delivery apps. Alternative 1.Using FileSync for distribution app and embedding installing script on lockdown. <Server information>================================================-MC version:13.4.0.5276-server environment:SaaS================================================<Device information>================================================-Agent version: 13.6.0.1662, etc.-For Android A + or AE: AE

    Android
    6 years ago
  • 0 votes 1 answer

    MobiControl Stage "Enter Values for Device"

    MobiControl Server Version 14.4.2.1307. Device is a Symbol/Motorola MC92NO. I have printed a barcode setup sheet and using MobiControl Stage. Most devices connect with no problem. A couple ask for "Enter Values for Device" during the setup process. I am not sure what values that it wants.

    Windows
    6 years ago
  • 0 votes 3 answers

    push a android update over the air to device/ Best practices?

    What is the easiest way to push a Android OS update to a device over the air?  Script? please let me know what everyone has used.

    Android
    6 years ago
  • 0 votes 3 answers

    OEMConfig Application Catalog Rule

    Hi! Is there anyone who have gotten OEMConfig (Zebra) to work in the Application Catalog Rule with managed google play store.From what I understand you should be able to add a config to the application when it is installed onto the devices? Like for example Google Chrome which also supports "Managed Configuration"

    Android
    6 years ago
  • 0 votes 13 answers

    Initial wifi connection using StageNow barcode process

    Hello, I am trying to put together a staging process using part of StageNow and then primarily MobiControl for Zebra MC9300 Android devices.  I plan to have devices delivered to end users direct from vendor without a configuration applied.  The intention is to provide them with documentation on how to get the device connected to wifi and our MobiControl server where they can then contact our HD to have appropriate application configurations applied.  My only real issue is getting the device on wifi the way I want.  I want to be able to have the end user scan a StageNow barcode to connect the device to our wifi network.  However, that is not an option from the factory default state as StageNow is not running. The only option I see is manually adding a wifi network once beginning the setup from factory default setup. Does anyone know of a way to apply wifi config with a scanned bar code prior to beginning the initial setup?  Devices are running Android 8.1.

    Android
    6 years ago
  • 0 votes 3 answers

    Mobicontrol admin : strange behavior ...

    Hello all, we work with mobicontrol in version v13.3.0.3454. We have a lot of device zebra tc75x under android 6 and 7 (+- 700 devices). Server -> window server 2012 R2 -> has 14 gigas of ram / 64 bit OS / 2 processor Since several days; i've noticed since each time i assign a profile to the device , the profile isn't assign ! I try to assign again, or right select retry profile installation , or reboot device ...and often the profile is installed BUT after several try ... I work here since two years without problem about assign profile in first try. Anyone has an idea about this situation or suggestion some check or ? Because, it's very strange and very stress when we plan a assign profile automatically during the night ... Here is it a copy of a screen shot and of course the assign button has been clicked several time and devices reboot also. Thanks for your help guys

    Android
    6 years ago
  • 0 votes 3 answers

    Disable Wi-Fi on Zebra TC77 without disconnecting the Agent

    Hi I'm trying to disable Wi-Fi on a Zebra TC77 (Device owner) with this script setradioenable wifi 0. It works, however it also disconnects the MobilControl agent and the cellular connection which I'm trying to use. And this makes it impossible to re-connect when the device is i another Country. The same script setradioenable wifi 0 sent to a TC75 (Device admin) gives me the wanted result and I still have connection to the device in MobiControl, so that I'm able to enable Wi-Fi again if needed. I did try to switch the sim cards between the devices without any luck. MobiControl version: 14.3.4 TC77 OEM 01-21-18.00-OG-U00-STD TC75 OEM 02-10-02-LG-00-A So I'm wondering if I'm doing it all wrong here ? Best regards Allan

    Android
    6 years ago
  • 0 votes 11 answers

    Rules or restrictions not applied on devices Solved Locked

    Hi, I manage to enroll devices (Android Zebra, Samsung, Unitech) in the platform. I can access in remote control ; geoloc info; uninstall the app.But I have difficulties to configure equipments. When I assigned rules (application catalogs) and restrictions profiles (lockdown, ...) to devices but it has no effect. Previously, I had installed on devices the applications mobicontrol / Settings Manager / Soti Surf.Even after a reboot Mobicontrol Settings Manager displays "This app is not yet configured. retry later ... " What could have done wrong? Thanks.

    Android
    6 years ago
  • 0 votes 5 answers

    How to update to specific Android OS (have zip file)

    Hi All, I am needing to update a few devices from Android 7 to 8 for testing and I'm unsure the best way to go about it. I have the zip file for the specific version of 8 I want to use, and I file synced it to the test device at /sdcard level, but I'm not sure if that's the correct spot or what script I need to run to get the device to actually install it. Any help? Device is a Honeywell CT60

    Android
    6 years ago
  • 0 votes 9 answers

    Deployment Server Error after install SOTI v13.4

    Hi, I installed SOTI v13.4, I am getting Target Machine Actively Refuse.

    SOTI MobiControl
    6 years ago
  • 0 votes 3 answers

    Not a Question but did found a bug in forum

    Where to report Bugs found in this forum? If i type "text-correction" into "Add Tags" here in the forum, it will be "tet-correction".

    SOTI MobiControl
    6 years ago
  • 0 votes 7 answers

    Roaming not enabled by Feature-Control

    I have a profile that includes a Feature-Control setting to enable Data Roaming. I have devices picking up this profile, however when I go into the Android settings I can see that roaming is still disabled. Is there another setting that needs to be changed somewhere?

    Android
    6 years ago
  • 0 votes 4 answers

    Update Profile over cellular roaming

    We have a device that is connected back to Mobicontrol over cellular while roaming. The device does not seem to be picking up the latest profile version? I have a device on Wi-Fi that has updated to the latest profile. Is there a setting somewhere for choosing over what connections the profile will update?

    Android
    6 years ago
  • 1 votes 2 answers

    Bug Report: Remotecontrol blacked out

    Hi @All, when you enable the following option on a tc8300 (Zebra) on Version Mobicontrol 14.43 and Agent 14.0.0.1579 with newest RC-Plugin. The remotecontrol screen gets blacked out. I dont know if thats android related or how the pluging from zebra exactly works, but when disabled the screen isnt blacked out anymore. Just to inform you since there were other Posts where this was occuring. Have a nice day. John

    Android
    6 years ago
  • 0 votes 6 answers

    Script command for activation os updates Solved Locked

    Hello everybody, does someone know if there is a script command to forcefully activate os updateson samsung devices (SM-P580)? My problem is that i can't do an os update on my devices. the function is greyed out. I checked all my profiles and there is no restriction for blocking the os update. but when i unenroll my devices the os functionality comes back. so that means thatmobicontrol is blocking somehow my os update on the devices. i thought i could send a command script to forcefully activate the os update... im running mobicontrol version 14.1 and the devices are running android 7/8. they are not enrolled as android enterprise i hope someone knows the command or maybe a fix for my problem

    Android
    6 years ago

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