No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
After uploading files from a group of devices to server (into %DEVICEID% subfolder), is there a way to download all those files together (instead of one-by-one)?
I am unable to get the Legacy plug In to work so I was instructed to install MOBIAssist. With the legacy plugin for Remote Control I was able to drag and drop files to and from the terminal. Using the file explorer tool. With MOBIAssist if I select file I am able to download files from the device by clicking on them, however it doesnt appear as ift here is a way to Upload files. Please advice as to what I am missing.
I'm using a Zebra TC70X connected to soti with Android Enterprise. When a profile with Kiosk Mode is put on the device the status bar at the top is no longer visible. The disable status bar is NOT checked in features (I have tried a profile with no features at all as well), and under kiosk mode advanced the disable status bar expansion is NOT checked. I have tried the default template with nothing else on the device (right from factory default). Even when apps are launched there is no status bar showing. The device is in a folder with nothing else assigned. MobiControl 14.1.4.1693 Any ideas?
Hi @all We are testing SOTI Mobicontrol at the moment, we'd like to install and configure Zebra Android hand scanners. The main app used on the scanners is the "warehousing-Dynamics 365 App we'd like to install and configure using the SOTI Product Installing the app works, however we still don't know how to configure it, means submitting the values for Client ID, Client Key etc. These values are known and static for us, so how can we fill in the configuration automatically ? We've found a Hint in the manual that we can enter a "URI" in the advanced options of the "edit application catalogue entry but we do not know how to specify this or what is the intended method for this. Anybody know how to solve this ? Kind regards Till
Hi,My organization have Zebra TC 75 units that up until now have been maintained manually. I have installed Soti on them and created rules to install our applications. When we got a new unit I found out that the model that we have bouht is without Google Play Store and that we probably have installed a Google Maps apk on the units before. Is there a way to install app store apps on a unit without Google Play or do we need to install the firmware with google play on?We have some Android Enterprise TC77. There we have created managed apps and they install fine on the TC77 but not on the TC75. Best regards, Mikael Eklund
Hi all,I'm having no luck in trying to get some geofence alerts to work, even just to test, and I'm wondering am I missing something.I'm currently on the trial version of MobiControl Cloud, version 14.2.2.1170.I'm testing with Lenovo TB-X304L tablets running Android 8.1.0, but have also been trying with a Samsung SM-G950F phone running Android 9.I have created a geofence and created a corresponding left geofence alert rule, but it just doesn't generate any alerts, doesn't send an alert email, doesn't send a message to the device.I'm putting a tick in the box that says 'Execute alert action even if this alert has been previously raised but not yet closed' when generating the rule.I have a location data collection rule configured also, and it looks like that has been running OK when I look at location in the collected data tab.I've done what I can to test things. I've taken a device outside the geofence and got it to check in, I've sent the device disconnect and connect scripts to see if that makes it realise where it is.I have configured a second geofence in a completely different location and assigned the devices to that, and left the devices overnight to realise that they're not where I've said they're supposed to be. Still no alerts.I've configured a different type of alert just to check (connecting to a particular wifi network) and the alert appears in the mobicontrol console, pops up on the phone and emails me just fine.So, I suppose my questions are, am I missing anything stupid, and do geofence alerts normally work smoothly?Thanks,Brian
Hi, I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices. Is there a script to do it? On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS. Many thanks for your help. BR Farid
Hello, is there an option to install an app only from WIFi? We want to save traffic from the mobile operator.
Testing a Zebra TC70X running Oreo and using Managed Google Play Account in Soti. Now the device does not show its serial and instead says Unavailable. MobiControl 14.1.4.1693
Running latest version of 11 and looking to test the upgrade using the following method. Full Backup of database Install SQL express on new local server and restore database Install same version that is running on old server pointing to the new restored database after doing this is all starts up but i see the old deployment server and management server still listed can i clean that up? I tried with the admin utility and that only has the new server listed. Is there a better way of testing the upgrade?
Hi, I'm using SOTI V13 with agent 13.5.1 on Samsung devices and I have a URL which is on the Kiosk. When I click on this link the web page is opened but a lot of information are not shown contrary to Samsung browser. How can I change the default browser on SOTI to open all URL set in the lockdown with Samsung browser? Many thanks for your help. BR Farid
Hello. I apprecitate your comments on the following subject. The certificate for Deployment Server installed by Mobicontrol by default reveals internal information that can be used by a hacker. As shown in the following image, when the server address is entered in a browser, the certificate reveals information on the internal IP and server name, which is considered a security flaw. For the web console this client has installed a purchased wildcard certificate. The client wants the same certificate to be applied to the Deployment Server. Is it possible to apply the client certificate to the Deployment Server without affecting the devices? There are about 3,000 devices on this server, both Windows Mobile and Android. MC version 14.1.6,1113
HI Guys, Does anyone know the script to turn off the Print service option on Samsung phones since the last Android update?
Hello all, we used the device Zebra TC75X under android 6.0 (android+). the mobicontrol client is on version: 13.6.1476 the mobicontrol server is on version : 13.3.3454 we have about more than 700 devices who is configured with network type -> WIFI and GPRS. For some reason some devices CAN BE OFFLINE since several hours . Of course, if these devices aren't connected the datas has not sync with our systems .. It's not many perhpas 10 or 20 devices a day. Also it's not the same devices every day. I've notice it's only when device pass to wifi to GPRS. On all these device, we have some profiles who is apply and also out of contact policy. The configuration of OOC is : device has not connected for 30 min repeat action event subsequent 30 minutes Action : activate connection But devices can continue to be offline sometimes for more than 8 hours. the device re - connect when drivers returns to the office -> network connection pass to GPRS to wifi. I must to find a solution for to solve this problem. I would like to know if it's possible to know if OOC has RUN because i can't see anything in the log of the device ? Also , any idea are welcome for to find a solution :) Thanks for your time
Hi, I'm using an android 5 device running MobiControl v13.3. The log file I'm after is the one seen when you right click on the device --> actions --> view log file Thanks Josh.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
