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Hello - I have set an AFW auth policy to require a pin code on our Samsung Active Tab 2's - However it's not prompting on the devices to set a pin when its applied. If I look at the device in MobiControl it shows as "PIN Set - Yes". It's not however. I'm using the Android Enterprise Agent, not sure if that makes any difference?
We have an app that supports the AppConfig standard and we need to manage this app using a profile. Are we able to modify the app as required and manage it or do we have to use the app catalog to accomplish this? How would we manage the app going forward?
We can see all the processus executed on the device (Coppernic Android C-five) bu is it possible to have an history for a defined period ? Thanks
Is it possible to display in the lockdown the version of the APK deployed ( Launch://........ ) ?
We created a custom lockdown in Portrait mode. When we turn the screen in landscape, the lockdown screen doesn't fit very well. Is it possible to have something responsive ?
I've updated an system app to a pre release version via installing apk. I'm trying to remove the app in Mobiconrol, Devices > Applications > Remove program. Then I only get "Pending Uninstallation" When having handset in my hand and enter settings, select the app, and select Uninstall updates. I can remove the update. Is there any way to Uninstall updates remote via mobicontrol? This is not a customer issus, but I'm trying to understand how apps can be installed and unistalled, and what limitiations to consider. (I realize that unistall app removes settings and is not always the best way forward) Using Android 8.1 and Soti Mobicontol Version: 14.2.0.2894
Hi all, is there any possibility to select inactive local users which are not connected to MC for 90 days? Afterwards it would be fine to delete these users automatically. Our MC-Version is 13.3.0.3851 Best regards, Marcel
Hey guys! I am trying to send a message to a windows desktop legacy device and am having trouble with the body. I am "Trying it Out!" on the api site https://xxxxxxx.mobicontrolcloud.com/MobiControl/api. Method 1 { "Action": "SendMessage","Message": "Hey There!","DisplayDuration": "NO_TIMER","MessageType": "3"} Method 2 {"Action": "SendScript","Message": "showmessagebox 'This is a test message with Yes/No button and no timer' NO_TIMER 2"} Both are not working. Client ID, Client Secret, Username, Password, and Device ID are configured correctly. What am I doing wrong? Thank you for your help!
Hi, is it possible to change the following Warning during iOS enrollment (profile installation) for non DEP devices? "Installing this profile will allow the administrator at <URL> to remotely manage your iPhone. The administrator may collect personal data, add/remove accounts and restrictions, install, manage and list apps, and remotely erase data on your iPhone". In addition to that we have to change the text for DEP devices because our data protection manager doesn't accept this "issue" even though we have already a company aggreement. Our workaround to apply our indivdual terms and conditions during enrollment is unfortunately not enough. Best regards, Marcel
Hi community and support, I wanted to configure Soti Mobi Contrtol in the way to use the Certificate Authorities to issue an user certificate for WLAN/Wifi access. The field "Enrollment Certificate" is a mandatory field when using the ADCS and PKI configuration. The description of the filed is the following in V13 and V14: "Upload the enrollment agent certificate. The enrollment agent certificate is used to sign certificate requests to the ADCS server and is explicitly trusted to request certificates on behalf of other users, for example, the device owner in MobiControl." My qestion is how to get such an enrollment agent certificate to upload it in the requesting field? All other configuration fields are clear for me. We are currently on version 13.4.0.3985. I have also created an Enrollment Agent with the Device Agent function. Many thanks in advance Regards, Uwe
Dear Friends, Iwant to ask you about IOS "Full Device Remote Control" when I start scrren Recording, and when connection to Mobicontrol Has been established. Why Connecton status is always Disconnected and remote View is always off ? And I wish have a compete process of Full Device Remote Control. Best regards
Dear Supporter I am trying to delete Total log file from the DB, not in the admin console. I already truncated the log file in admin console but it was not reduced. Could you please help me? My customer's total log is now over 4,688,858. and If they truncated in admin console, it was not reduced under 4,688,858 Thank you David Park
Is there a way to run a script via Soti on a device to turn off the battery optimization for a specific app?
We'd like to add the ability for some non-techincal users to ONLY send messages to Android+ devices. I have been playing with user permissions for a couple hours now and can't find a way to give them to ability to send messages without also having the ability to accidently delete, un-enroll, etc. devices. Either they can't see the dvices at all or they have too many permissions. Is there a way to accomplish this goal of ONLY having the send message function?SOTI v14.2TC70 (Lollipop) and TC70X devices (Nougat)Thanks
Hello all, here, we work with mobicontrol on version => 13.3.0.3454. We have a lot of devices model zebra tc 75x with a client mobicontrol on version 13.5.0 build 1677 All works fine but we'd like to identify the device who aren't connected since a period of time. For to resume, all our device sync every 15 minutes with our system and we need to send some datas to other third party. But for some reason, if the device can't sync (device not connected => no gprs, device are in a building, ...) for a period of time 3hours we receive some PENALTY .. :-( For this reason, we'd like to identity the device who aren't connected since for exemple > 2h and force a sync .. I've look on the report tab inside the mobicontrol administration and find some utils report but not exactly what i want .. How i can make a report with this information ? thanks
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