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Hi! We need a way of changing the Managed Google Play account after a device has been enrolled. This is specifically needed when migrating devices between environments since one Managed Google Play account can only be active for one environment. Do you have a solution for this?
Hey Guys, found this downloadable Soti Plugin for Zebra TC20 & Oreo Devices which says Android+ Functions for Android Enterprise. Can anyone explain to me what this means? Does Android Enterprise now supports more Script Commands ? I've tested a bit but can't figure out which functions are now added Many Thanks
When I run MCStudio.exe, a process starts but the application (window) does not open. Can you help me please?
Hi I am trying to factory reset an Android 8 device (2 actually - a Samsung XCover4 and a Samsung Tab Active 2) which previously had email accounts on them. After the factory reset it wants us to put in the previous user's email when I would normally enter afw#mobicontrol. As a result we cannot re-enrol the device back onto MobiControl How do we force a reset so is does not need the previous user's email account? Thanks Eddie
Hi, I'd like to blacklist some applications on my Android Enterprises devices. I cannot find the option to do it via a profile (like Application Run Control for Android+). Can you help me out, please? Cheers, Michal
Hi I need to disable the data usage waning, which for our usage happens fairly quick. Settings - Network and internet - data usage - mobile data usage - uncheck set data Warning. The one that I mean is this one: https://www.wikihow.tech/Turn-Off-Data-Usage-Warnings-on-Your-Android Any ideas?
Hi I need a command to type in a postinstall script to set Chrome as default browser. Basicly automating that the users has to choose a default browser. Feature control or something else is fine too, I just havent been able to find it. Its Samsung Galaxy S8 and S9 devices. Its Android Enterprise devices. Anyone know how to?
Hi, We want to be able to erase browser(surf) stored data, from a share devices locked down in KIOSK mode(see screenshot). Specifically the user needs to be able to trigger a 'logout' after end of shift. Devices are enrolled via Android Enterprise(Device Owner). Solution #1:Deploy a script file and run from lockdown with scriptcommand. wipeapplication or kill_application. However both script commands appear unsupported(log displays script command as unsupported). Solution #2:Invoke an action in lockdown items. action://clear_cache...etc. However this only seems to support configuring wifi/pw change: https://discussions.soti.net/thread/are-they-any-other-mobicontrol-actions-possible-to-be-used-from-the-kiosk-mode-lockdown/ How do I go about this?
Hello, I am trying to figure out how to change preset values for the settings that I'm allowing with the Settings Manager on AndroidPlus devices. I would like to change the preset of screen timeout to 5 minutes and it say "You can add preset values for any of the settings using Feature Control." The only feature control I see is under Restrictions and that doesn't have any screen timeout settings. Am I missing something? We are running MobiControl version 13.3. Thank you, Sean
I use EHS (Enterprise Home Screen) to lockdown my devices. What would be an easy way to tell the device to use EHS as the default launcher. Is there a way to do it in SOTI. Thank you
Does Android 9 officially supported ? I'm mostly interested in Android Enterprise (Manged Device) solution. What features are supported ?
Hi, I have an issue with the installation of MobiControl. System is running Server2016 with all Updates installed and SQL Server 2016 with an extra instance for SOTI. Any ideas? thanks in advance Stefan
We deployed on the C-five (Coppernic Android+ Device) a new apk via Lockdown. We have the message ''Screen overlay detected'' when we open the application. In the ''Draw over other apps'' menu, I change the Mobicontrol permission but we have still the message ''Screen overlay detected''. Do you know why ? Thanks
Hello all, I'm currently trying to create a new "Add Device" rule in order to enable our users to enroll our company standard within Soti MobiControl. Is there or can someone point me in the direction of a OnePlus6 device agent? or provide some steps so that I can do this myself? Thanks Rob
Is this possible, I guess it is but on the upgrade path it goes 12.4 to 14
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