There's a new home for Articles. Find Articles on Our Product Support Page.
Morning, Has anyone attempted to transfer devices from one SOTI environment to another without user interaction? If so how did it go for you. Looking thru my scripts it seems I should be able to just send this: Post Moderated for content
I'd like to turn on the NFC on every Android+ devices (Panasonic FZ-N1) we registered in Mobi. I checked which parameters were set with the "watchsettings on" script and I executed these two lines to activate NFC on a device : writesecuresetting -glo airplane_mode_nfc_p2p 1writesecuresetting -glo nfc_status_p2p 1 Unfortunately, this only toggles the checkbox in the settings. It doesn't show the NFC logo on the top of the screen and I can't read any NFC tags. Is there a way to activate NFC from the MobiControl console? Mobi version: 14.1.4.1693 Mobi agent version on device : 13.5.0 build 1327 Android version : 5.1.1
I have an internally programmed application that has a database that it uploads. I want to wait until the program is not running on the phone before the package pushes out because it removes that application first so that, if there are database changes, it recreates the database. This means that we can't have the program push out while a user is using the program. If it's not possible to wait until the process is no longer running before pushing out, is it possible to wait until the device is charging?
I’m trying to push some applications via “Profiles” to a Samsung Note 8 BYOD device but it seems doesn’t work. (Android for work profile. BYOD) Are we able to push apps to a device which is managed by Android for work profile? The applications from "Google Play for Work Applications" can be downloaded and installed without any issues. However when I tried "Enterprise Applications" it doesn't work. I'm trying to push the in-house applications to BYOD devices without uploading them to Google Play Store. Are there any other methods can help me to achieve it? Any advice and suggestions will be greatly appreciated. MobiControl version: 13.4.0.5121 Agent version: 13.5.1 Build 1273
When I enroll a device into Mobicontrol, is there a way to have it prompt for the device name to use?
Hi, I already have a case for this(C00275940), but just wanted to check if anyone might have a suggestion. Issue: Devices of various (7.0+) Android builds, networks (4G, Wi-Fi) and OEMs cannot enroll (times our when trying to connect to server in MC agent) after a DNS update. Everything is marked green by admin util. and already enrolled devices connect just fine. If I manually enter the enrollment page in a browser, then it is properly displayed and accessible from all devices and networks (available from on internet). The weirdest is however, that when testing alongside support, THEY where able to enroll devices to the environment. None of us have been able to explain this behaviour yet. For now we have fetched ADB-logs which is then to be submitted to development. I however just have a feeling this has to do with the DS certificate. Even though this is mapped to the correct hostname and everything is marked green (And support was able to enroll their test device.). This entry is repeated in the ADB logs during enrollment: 11-01 15:37:18.310 8859 8917 E soti : Caused by: java.security.cert.CertificateException: Certificate with Issuer: 2.5.4.46=#132433323346343431352d304146332d343139392d424430432d363433323331424246454243,CN=MobiControl Root CA and Subj: CN=MobiControl Server is not trusted Brgds, Ole
I need to install ica client (.cab file) on old windows mobile devices, and it has to be silent. The \noui switch works fine for all other .cab files, but for Citrix .cab file it still asks to accept EULA to continue installation on the handheld devices. Does anyone know how to remove this ?
I have 2 Deployment Servers and 1 Management Server, and to use Content Library, according to what I can see on the documentation, the services on these machines need to be able to "access the specified storage path". https://www.soti.net/mc/help/v14.2/en/console/data/contentlibrary/configuring.html I was able to get it to work when I map a shared folder as a drive and grant read/write access to everyone, but i would really like to restrict access to only 1 specific ID. To grant read/write to a specific ID, I had to use Active Directory. This is because the MS and DS services are not able to recognize local users defined on a remote machine. I also tried mapping a FTP folder, but it gives me a network location, not a drive, and the Content Library rejects network location. Can someone who has gotten this working share on how the services can "access the specified storage path" and whether AD is a necessity. Thanks.
if I want to enroll TC25 devices via Android Enterprise, can I do QR Scan right from the very start I open the box and turn-on the device (Assuming google setup wizard prompts)? In short no user interaction. Only on the part when we configure the master device which has stage programmer in short. im finding what is the fastest way of deploying around 3000 devices
I bind my Windows active directory with Mobicontrol. I can add user from my active directory in Mobicontrol, when i'm trying to log on " Invalid credentials, please try again!" I trying to logon using my email address in the AD, domain\username or username, I still have the same error message. My AD user in the Mobicontrol administrators group. Why ? Thanks Roger
Hi there, I have an Application Catalogue rule for Android+ that installs a number of mandatory apps from the Managed Google Play store. During device initialization, it would greatly speed up our process if we could define the install order of these apps. Is this possible? Thanks, - Luke
Hello, I have MC version 13.2 implemented and trying to remote to an LG device using 13.6 agent is not working. Is this a know issue ? is there a work around for this.
Is it possible to put an alert on the number of licences available on the server ?
HI, I've been trying to email alert when any device has less than 500mb left on the device storage. I've had some success, however it only appears to alert for some devices e.g. maybe 2 or 3 out of about 11 or so that I know to have less than 500mb. I've set the rule to alert with following criteria Event Name = Available Internal storage and Available External storage - Operation = Lesser < Value = 500000000 I'm assuming the value equates to bytes but, is that where I'm going wrong? Any thoughts would be appreciated?
Hello all, we use soti as a MDM in version : 13.3.0.3454 we have a lot of device zebra tc 75 under android. I would like to know How i can delete a file every day ? in fact, every day we have a log file and we'd like to delete it ? How i can do that ? thanks in advance ps : i've notice in under IE, the field description of this site is not DISPLAY !!!!!! for to post a question, i need to used chrome
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.