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Hi all, Can virtual groups make a dynamic update of the LDAP targets? If i make a virtual group LDAP targets are assigned, later if the user is not member of the LDAP group anymore the device is still there.
Hi all, wondering if anyone has knowledge about where to find the network connection type (Wi-Fi, cellular, Ethernet, etc.) on the MobiControl database. NetworkConnectionType is listed within the Device Properties to be called through the API, and is also easily seen on the web-console under "Information" for each device. However, I could not find it as a field/column in eg. the main DevInfo table. I'm wondering if it may be extracted from the field DevInfo.DevStat. Objective: I was trying to create a customer report for support personnel that would return the present network connection type for each device. Device Properties in the API: Web-console > Device > Information:
Hello, I would like to create a shortcut that will launch in Chrome when using a Lockdown/Kiosk profile. Currently all URLs are launched using http:// and https:// and open in some sort of locked down Soti browser. We are using a Zebra TC56 devices and have enrolled them using Android Enterprise. Looking at previous threads with similar queries, a few others suggested using the 'Intent' command however we can't seem to get this to work. For example, we have attempted using this: Intent:http://www.google.co.uk#Intent;scheme=http;action=android.intent.action.VIEW;component=com.android.chrome;end When we attempt to launch the shortcut, nothing happens. Can you suggest any alternative options on how to achieve this? Thanks, Jamie
Morning. Currently I am getting ready to deploy about 1000 devices just for a PCI project we are about to launch. The devices are Samsung Tab A 8.0 running 8.1.1 with the 13.6 agent. I have the Kiosk Mode all set and the App I want showing are showing however when you lock the device you get your 2 shortcuts at the bottom. ( Usually Chrome on the left and camera on the right ) Is there a script I missed or an application run control that needs to be added ( beyond Chrome and %browsers% ) Of course I can manually turn it off but that would defeat the less touch approach I am wanting to have my team do. Thanks Jason
Good Afternoon Everyone, I'm currently trying to remove certificates that were installed by our old MDM system via the API as they're causing issues with Exchange Email configuration. I'm getting an error that appears to be from MobiControl rather than a generic Rest API error but I can't find anything about it in any MobiControl documentation. The error is: Invoke-restmethod : {"$type": "ErrorDetails","ErrorCode": 3500,"Message": "Certificate action failed.","Data": [],"HelpLink": null} The script I'm running is: $MCFQDN = "https://SERVERURL/mobicontrol/api/devices/$DeviceId/certificates/$CertificateID/actions" $Body = @{"ActionKind" = "Revoke" } $Header = @{Authorization = "Bearer $token"} try{$response = Invoke-restmethod -Uri $MCFQDN -Method POST -Headers $Header -Body (ConvertTo-Json $Body) -ContentType "application/json"}catch{$($_.Exception.Message)} Does anyone have any idea what the issue might be? I'm tried removing a certificate managed by MobiControl as well and got the same error. Thanks!
We have already tried the following, but none of these work. %OS%<br/> %OPERATINGSYSTEM%<br/> %OSversion%<br/> Can you please suggest.
I created a rule to alert by email that the sim card has been changed, removed or inserted. I see the messages in the Alert Tab but I don't receive any email.
Hi Team, Installed SOTI MC Android Enterprise agent from Play Store on Xiaomi Redmi Pro 6 device. Tried pushing applications using Package Studio but it didn't downloaded and installed. I'm getting the error of "Failed to install (incompatible platform)". I tried the same on Samsung Tab A using Android + agent and it worked fine. Pls .help
I've had some of our customers report their users getting around kiosk mode and either installing additional applications or streaming video, causing high data usage overages. The devices in question are company owned and "should" be used for business purposes only. I'm trying to make sure the device is locked down as much as possible to prevent this going forward. Do you guys know of any tips/tricks that users can possibly use to get around the kiosk lockdown to use unapproved applications or stream video directly through the browser. A few that I have already shutdown after watching the user perform it via Remote Control: - Disabled ability to take a screenshot with Feature Control. Found that users could take a screenshot and then get to other applications within the OS from here. - Disabled Multi-User Control with Feature Control. Found that users could login to a Guest account on the tablet and enter into an entire un-locked profile with no restrictions. - Added a Application Run Control which Blacklists a bunch of apps, including many of the built-in applications as well as extensive list of popular games and streaming applications. As I type this, I realize that maybe a whitelist would be more effective here, but harder to support with different applications across customers, etc.... - Regularly update device administrator password. Are there other workarounds I'm unaware of that a user could manipulate to get around the lockdown? Swiping down to reveal the drop-down, multi window, etc.... Thanks in advance
The lockdown was installed on my Coppernic C-five I put the administrator password on my device, it goes to the Mobicontrol menu '' Device configuration ''. Status of Agent Mode is Administrator but when you click on home menu, the device go back to the lockdown. So I decided to revoke it from my device, lockdown is uninstalled in the logs but I have a blank screen. It seems the lockdown is partially removed but I don't know why. The only way to unlock the device is to unenroll and reenroll the device on the server.
Dear Team we have one new device Sumsung J8 . remote control is not working . other activities are working fine like package push . file copy please find screen for your reference
Hello, where do this errors comes? pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.google.android.location.internal.LocationContentProvider)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name Soti Version 14.1 Honeywell CT60 with Android 6
I would like to add the SMS/MMS android application installed by default on the whitelist Control exec App ( Coppernic C-five device ) but impossible because Soti refuses the special character. Is there a way to do that ? Thank you
If so, what is the minimum server and device agent version needed? Any limitation(s) on device brand or Android firmware version? Is there any "admin app" to run on the administrator's device involved in the NFC bumping? Any documentation on the enrollment procedure? If not, is there any roadmap to support it?
I have a device (Samsung TabE) that was un-enrolled from the console for the purpose of releasing the device back to the user but the un-enroll did not appear to happen completely at the device. The device was online at the time the un-enroll action was sent. It shows as un-enrolled in the console, but the tablet still has our custom kiosk screen active. When exiting the kiosk screen and opening the MobiControl application on the tablet, it shows a status of "Enrolled" and "Disconnected". The device is confirmed as having an active Internet connection. How can I get this device un-enrolled properly? The user needs full access to the device as soon as possible to install their own applications for a govt mandate.
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