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I am curious what's timezone setup flow for Android devices through SOTI console. There is "Time Synchronization" in a group config where either custom timezone can be set or specific NTP server can be configured. But it does not affect any device in the group. So there are a few questions: 1. Is it possible to change device timezone through SOTI console at all? 2. Is it depend on Android version (I tested it with Android 6 devices)?
Hey Guys, Is there any chance to set up App-Permissions within SOTI on an Zebra TC20 Device? We build an App which sets Wallpaper, changes Notifications an stuff like that. We can execute all these settings remote with the sendintent command. Unfortunately the App needs the Storage Permission wihich is not allowed after installation. Can Soti, MCStudio, Script Command Set or anything else grant the permissions without User action? Thanks!
I have been having an issue that I hope the minds here can help with. We are using Mobicontrol Cloud and have been having issues since version 11 (we are now on 14.1) in which we find that we don't reliably get all the specified data from each device, even when they are online continuously, and I think I know why but would like ot hear your thoughts and opinions. We are probably trying to hard to get as much data as possible instead of just what is needed (of all the data we can specify in the collection rule we ope to NOT select only 4 parameters, and I think we are trying to grab it too frequently (20 minute interval). It seems like the 20 minute interval may not be enough to upload each manifest before the the schedule starts collecting again, this assumes that the collection is set up as a round-robin: connect to Device A, upload all that is there to take, connect to Device B, gather that data...and so on. I think we may benefit from taking the following steps: -Reduce the individual items that we collect to only what is needed -Set up different collection rules and stagger them. Our single most important data to get is Location, so we could have a collection rule just for that and make sure it takes place on a schedule to avoid conflict with any other collection rules. Does anyone know if each rule gets its own thread when it executes? I'd like to understand if we can collect the same data if we simply break it up into smaller chunks per rule/schedule, or if it is too much data to collect in the current time interval (20 minutes) and we need to consider going to 30 or 45 minute schedules. Thanks!
When I upgrade Mobicontrol to a newer version (on premise installation), I can't upgrade the agent via the webconsole (different devices). I can enable the agent upgrade, the console shows "Agent Upgrade Enabled: Yes". When I select upgrade agent now, the agen on the device exit, the device goes offline in the webconsole. After a few seconds the device is online again, with the same agent version. Any suggestions? Regards, Mark
We are trying to get the our software package to down and install onto the D10 device. We keep getting in the mobi control a red icon with arrow saying Agent not compatable. On the device under profile within Soti we can see the software package but it keeps saying pending. it will not install for some reason. Also when we select the device in the mobi control, select the compliance and it says agent compatible is No.
Good day, I have been tasked with upgrading our MobiControl(hosted locally) from V13.3 which is hosted in windows server 2008 R2 to the latest (being V14.something) which i will have to upgrade windows as well to 2016.i am very nervous not knowing what is on the otherside. When reading on some soti documents they advise that you first upgrade from v13.3 to v13.4 then finally to v14,has anyone ever just upgraded from v13.3 to v14 secondly has anyone migrated Mobicontrol soti from windows server 2008 r2 to windows server 2016.
I am running soti mobicontrol and Surf on Zebra MC33, android 7.1 I would like to disable the screen rotation, locking the screen in portrait mode. I have tried to send a script "lockdownorientation portrait" but with no luck. Any suggestions?
As of Aug 2018, is MobiControl v14 still only supporting the following two linux distributions: Ubuntu 16.04 or later Raspbian 8.0 or later Are there any other distributions in the process of certification? If so, what are the estimated schedule to officially have them certified and supported? Also, it seems that only out-of-contact policy is the only profile payload available in the forthcoming MobiControl v14.2. Is there any feature roadmap to add other profile payloads for the linux device platform in the near future?
Device: Windows Desktop Goal: create directory file list (text file) POST copy routine Summary: - Package contains N number of files to be copied to a specific folder - Prescript creates file list BEFORE copy (via Powershell) - Postscript creates file list AFTER copy (via Powershell) Syntax: start powershell.exe c:\temp\DirPost.ps1 Powershell scripts are located in c:\temp directory I'm not able to get Powershell to run. I can call it via the script window without issue but it fails to run via the package postscript. I've considered using "shellexecute" but SOTI doesn't provide a list of "VERBS". ---- extract from SOTI Help file ---- shellexecute filepath -verb [-wseconds] Where -verb is the action you want the shell to execute -w tells the command to wait for the specified length of time (in seconds) before executing ---------------------------------------
Hey Guys, is there a chance to deploy a setting / intent or something else to avoid the "Choose Browser" Message on an Zebra TC Device? We've installed Soti Surf to use a single WEB-App in Kiosk-mode but dont want to use Soti Surf for other URLs or classic webview. for Example: if we start an App and there is an option to show any content online, the device will ask which Browser should be used (Chrome or Soti Surf) Many thanks
on soti.net/oem I downloaded and tried all agents for Huawei but still couldn find an agent to enroll device. we use android enterprice app to enroll then ı how distribute our apps to the device
Currently running MobiControl v. 13.4.0.4962 Does anyone have any experience/knowledge about setting up App Configurations for Chrome on Android? We are managing a set of Android devices and would like to manage the bookmarks that show in Chrome. Under the Application Catalog rule we have set up, going under Application List > Google Chrome > Advanced > Enable App Configuration show several options, one of which is Managed Bookmarks. I've tried setting up the dictionary the way it explains there, as well as a few other formats, and get an error each time that says "The server could not complete your request. An internal error occurred. (Click here to close)". Has anyone come across this before? Or been able to solve it?
I tested Samsung KME for some Samsung test devices running Android+ device agent a few months ago. Does such support also exist when using Android Enterprise device-agent running in Managed-Device mode? If so, does it have the same problem as KME with Android+ device agent, namely that the device end-user has the option of not agreeing to some Samsung Knox licensing conditions and can exit the KME normal flow of enrolling to the predefined MDM/EMM server after factory-reset? Is anyone in Soti working on solving this issue, which render the KME feature useless for device theft protection against abnormal/unauthorized device factory reset? Samsung guys confirmed with me that other MDM/EMM solutions do not have this licensing prompt pop-up on the device screen and thus have no such issue.
Is there anyplace within SOTI that allows someone to dictate how long a user can be logged in to SOTI before they are kicked out? For example, a superuser need log back in every hour whereas a standard user need log in every four hours? Currently running v13.4.0.4591
I have been working with some older handhelds trying to get them into our production environment however I have run into a snag regarding the lockdown feature. The device is an Symbol/Motorola MC3190 Gun style device running CE OS 6, we currently run the same model in prod with OS 6.5 classic with the same lockdown screen, no issues whatsoever. The OS 6 device will install the lockdown but after the install the device is running extremely slow. If allowed to sit overnight the device crashes indicating it ran out of memory and asks to close applications. A cold reboot fixes the issue temporarily but will repeat the crash if allowed to stay on kiosk mode. We use the custom navigation bar options for our lockdown configuration. If I disable the custom lockdown config on the OS 6 devices it no longer crashes and performs very well even if left to sit for extended periods of time connected to the deployment server. I have validated this crash occurs on multiple devices running CE OS 6. I was hoping someone might be able to help provide insight into this issue. Thanks
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