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Hi all, I have recently started to design a lockdown template for our devices. A really important element that we ideally want to implement is to display the SOTI set 'Device Name' on the lockdown screen. So if the device changes hands we can rename the device, and the display name would change dynamically. Does anyone know if this is possible? Any help is greatly appreciated, Seb
Hello, I would really appreciate your help with the following issue: Is it possible to configure the wifi hotspot timeout? We use the hotspot profile configuration and it works fine, but the default timeout is set to 20 minutes, and we need it to be always active. Thank you
Has anyone done any field tests on how Enterprise Resource Gateway CPU/memory/network loadings scale with number of devices or Soti-Surf/Hub policies ?
The reason is I have many iPads out in the field with a password policy for 90 days and what happens is the users forget to change it and the account becomes unable to login. Well guess what because the WiFi is not connected any longer I can/t simple go in and clear the password for the user to create a new one because it inst online any longer.
Is there a way to use soti to tell a device to check for an OS update and install it?
Hello togheter We want to use EnterpriseHomeScreen within our TC75 Devices. If i do a copy for the enterprisehomescreen.xml then the file has the wrong perminssion in /enterprise/usr. How have you configured that this work with MobiControl? Best regards Markus
Hello togheter We have a Staging WLAN where i stage my TC75 with the StageNow Server. After the first Connection to MobiControl the Devices receives a Device Certificate to connect to our Production WLAN. Is there a way to set the Production WLAN as active and delete the Staging WLAN? Best regards Markus
The support page mentions the availability of "Knowledge Base Articles Access" with a description of "SOTI knowledge base articles to find answers to your SOTI MobiControl implementation. Get helpful advice in an easy to understand format written by our support engineers."Great! Where do I find it?? I'm looking for information on disaster recovery configurations. The deployment server config contains things like: "Secondary Agent Address and Port". Seems like a recovery/failover mechanism of some kind. Finding any detailed information about it though seems to be impossible. The online (un)help contains the useful: "Displays the secondary address for device connectivity in IP or FQDN format as well as its associated port."How about a description of WHEN or HOW it would/should be used! Are there any "best practices" documents that explain how to prevent devices from becoming orphans if our data center blows up and we need to bring up the infrastructure in a different location?
I recently setup a telecom expense management rule to monitor data usage across our Samsung Tab E Android devices. I pushed out the rule to a group of the devices I want to monitor but found a user must activate the setting manually on the tablet. I pushed this out to a couple hundred devices in vehicles where we do not want the user to have to do this manually. Is there anyway I can programmatically make these changes?
Our customer has the problemnot all apps appear as desired after a lockdown.The customer works here with Acer Tablets with the Android version 6. MobiControl v.13.4.0.4339 Acer Tablets A3-A20A3-A40B3-A20 The agents for Acer are up-to-date on the devices.Does anyone have an idea?
Currently we have a public IP address where a port is forwarding to a Windows 10 machine (MDM server).But we have the Problem, that the Deployment Server says "Started but not connected to MS" And the icon under the server settings is yellow.Look -> So i can Add Devices without Problems but thats it. I can only add these Devices.Its MobiControl v.14.1.0.1152
We have Blackberry KeyOne devices that was setup with AFW#MOBICONTROL, managed device setup. Issue: Bluetooth contact sharing is greyed so users does not have contacts list on their car. It is greyed out even before it's enrolled. Same after enrollment. We do not have this issue with Google Pixel with same setup. Our Samsung devices are on Android Plus, no issues there. anyone have any idea? we submitted a support ticket and the rep is taking a long time to respond.. screenshot that says it has been blocked by administrator(even before it's enrolled) https://imgur.com/a/SPtzr
Hi everyone We have 2 Deployment Server behind a loadbalancer. Which is the best way to use the load balancer address? Just use it in the mcsetup.ini? [Connection] DeploySvr1=loadbalancer.company.com:5494 Or should i configure the loadbalancer address somewhere in the console? Thank you for your help Best regards Markus
A newly installed ver 13.4.0.4449 on premise server with the error message when generate the report with the result of "Unable to generate report, please try again later." All reports generation with this problem. How to fix this issue?
I need the wifi to be enabled on my devices but if i do the units go into a boot loop . Please assist ASAP
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