Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Requested function for timed profiles Solved

    is it possible to create a profile with black- and whitelists for devices with android + that you can activate to a specific time? Since we use MobiControl in schools it would be advantageous to activate those profiles for certain lessons. A function like that is already available for the application of rules but not for profiles

    Android
    9 years ago
  • 0 votes 1 answer

    Using ERG for Exchange Active Sync communication

    Hello!  Is it possible to set up EAS communication via ERG? The EAS server is situated behind the ERG servers.  ERG URL is: erg.comany.com,  OWA URL is: owa.company.com  The EAS configuration profile for the devices should have the erg url inside, right?  I do not know how to implement this on ERG servers (IIS). The documentation provided by SOTI is not enough in my opinion. Does anybody have a similar setup and is able to help?  Thanks in advance!  Simon

    SOTI MobiControl
    9 years ago
  • 0 votes 4 answers

    Can I disable Developer Options? Solved

    I mean Developer Options in Settings via feature control profile maybe (not Disable USB Debugging)

    Android
    9 years ago
  • 0 votes 1 answer

    Why are their more Device Property based Filter Criteria options for Virtual Groups than in Profile Assignments? Solved

    There are seemingly twice as many Device Properties under the Filter Criteria options for Virtual Groups as there are under Profile Assignments. Why is there a disparity between the two? If there was a use case to build out support for a property value in one, then wouldn't the same use case inherently exist in the other? OEMVersion was only just added to the Profile Assignment options in a recent maintenance build for 13.3 despite it being an option for Virtual Groups for quite some time. 

    SOTI MobiControl
    9 years ago
  • 0 votes 1 answer

    Will the other UI views eventually be redesigned in v14 to match the material design of the Device Inventory view? Solved

    After seeing a preview of v14 at Sync 17 I couldn't help but notice the somewhat jarring experience of having to toggle between the two different UI views (legacy & material/modern). Is it a safe assumption that the rest of the UIs will be refreshed as well?

    SOTI MobiControl
    9 years ago
  • 0 votes 2 answers

    How to enable proxy on the device using MobiControl?

    The communication which occurs in MobiControl including the HTTP communication which occurs at the time of a renewal of a pattern file of anti-virus. Can we specify the proxy server in the Mobicontrol server and agent settings?

    SOTI MobiControl
    9 years ago
  • 1 votes 3 answers

    Is there any way to extract a Custom Data value from a JSON file like you can with XML?

    We have instances of configuration files stored in the JSON format instead of XML format on the device. Can we parse that data into a "Custom Data" value associated with the device so that it can be a Filter Criteria attribute?

    Android
    9 years ago
  • 0 votes 3 answers

    Is it possible to setup a fully offline instance of MobiControl on premise? Solved

    I have an environment that is completely locked down and any requests for public internet access are being denied? How can I improve the performance of MobiControl in a fully offline environment? I'm available to perform registration successfully offline, but access to other SOTI services like the Remote Control skins repo and the central CA are resulting in a relatively hindered experience. Can you sideload the skins into the environment, bypassing the service? Can you get around the certificate related issues during enrollments and check ins at the device level (Android). Another issue that I'm seeing is that the Enrollment rule creation fails to provide me with a local enrollment url. I would expect the enrollment ID to not be generated given it not having access to the central Enrollment service, but shouldn't a local enrollment url be generated?

    Android
    9 years ago
  • 0 votes 2 answers

    Is there a script to enforce the GPS to be on High accuracy on Samsung Android devices?

    There is a feature in MobiCOntrol to enforce GPS  status. However on the device if the status of GPS is equal to "GPS only" and if remotely we want to change it to high accuracy, how is it done?

    Android
    9 years ago
  • 0 votes 1 answer

    Agent Upgrade Fails - Error "Agent Upgrade blocked due to network mismatch." Solved

    I can't upgrade my Android devices after upgrading MobiControl Server to 13.3.0.3690. I see an error in device logs which says "Agent Upgrade blocked due to network mismatch.". Upon further investigation I found below error in the MCDeplSvr.log file. [INFO] AgentUpgrader::UpgradeDeviceAgentToServerVersion() UpgradeDeviceAgentToServerVersion: Agent for Device xxx is not allowed to upgrade due to network restriction Please help! 

    Android
    9 years ago
  • 0 votes 1 answer

    What customizations are available in Android lockdown on the device? Solved

    Different level of customizations available in Android lockdown and what are billable activities out of that.

    Android
    9 years ago
  • 1 votes 1 answer

    Why do we setup ERG with the MobiControl server? Solved

    usage of Enterprise resource gateway in enterprise.

    SOTI MobiControl
    9 years ago
  • 0 votes 1 answer

    How to handle iOS app updates through VPP? Solved

    How can we handle updates for enterprise apps, app store apps through VPP.

    iOS
    9 years ago
  • 0 votes 1 answer

    When does MCAdmin.exe type CONFIG file recreated?

    I have manually deleted MCAdmin.exe config file as I was constantly facing issue while starting MS and DS service [Error 1053]. Then while starting MCAdmin, it was giving me an error "A fatal error occurred...".

    SOTI MobiControl
    9 years ago
  • 0 votes 1 answer

    What is the exact communication that happens between MS and DS in segregated environment on PORT 5495?

    I'm curious to know what is the communication, data exchange happened between MS and DS on port 5495 in the segregated environment or even when both are in the same environment, what is the data exchange happened between them?

    SOTI MobiControl
    9 years ago

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