No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello everybody, I have the CC6000 tablets from Zebra here. We have a standard for naming devices in our network. Currently they are displayed on the DHCP server with android23ab23ab23ab, for example. But I would like to rename it to ZebraDevice01 for example. Is there a function to do this directly via SOTI or possibly via a script command? I have already tried to do this via the developer options. Unfortunately, this is not possible on the tablets. In addition, given the number of devices, that would be very tedious. Thank you for your help.Pascal
Hello, in our Company we are using Zebra TC52 with Android10. Now i want to integrate a Testdevice in our Mobicontrol15 Environment. Somebody know which is the correct Agent? I tried all Zebra Agents in different Versions. After Installation I get the prompt: The Version of SotiMC is not comaptible withe the device". When I install really old Versions I dont get the Error, but the App closes directly after the start.Is here a solution?Thanks in advance!
Dear All, we need to preconfigure Datawedge in order to send scanned information into an app. The manual way is the bellow: Go to DataWedge provided app Press on Profile0(default) Scroll until "Intent output" section is found Enable output via intent In intent action write com.euronav_app.ACTION Intent delivery must be set to "Broadcast intent I assume that this could be done with a commant like the bellow: sendintent -b "intent:#Intent;action=com.symbol.datawedge.api.ACTION;S.putExtra= com.euronav_app.ACTION;end" "com.euronav_app" is the application name. Cen anybody advise on thos? Best regards
Greetings, We currently have Zebra TC52's and Samsung Galaxy Tab A that we enroll with no issue and use our Managed Google Play store, but our Zebra TC70's were AOSP devices and were unable to take advantage of the Managed google play store. I have upgraded a TC70 to Android 5.1.1 and switched to a GMS build, following Zebras release note instructions. When I try to use the AFW#mobicontrol tag in the device setup I am prompted with "Android version on this Device is not compatible with work accounts." Everything I can find says that this version of Android should be supported. Is there another avenue to getting these devices on our Managed google play? Are specific devices potentially not supported? Greatly appreciate any insight, and please let me know if I can provide any additional information. Thanks!
Hi We're using SOTI Mobicontrol on Zebra TC56 and VC80X with Android 8.1. I have the devices locked down and only allow one custom app. This app uses a USB camera and a USB RTK GNSS receiver. The problem is, every time the Zebra is rebooted, it asks if I want to allow the app access to the USB devices. Checking the box "Use by default for this USB device" doesn't help as the camera gets a new ID on every reboot. Is there a way to auto allow access to USB devices, or to disable the USB security completely so the user don't see any dialog boxes? Also, it asks if I want to automatically open the app when the USB device is connected, It would be nice if I could get rid of this dialog box as well.
When taking the device out of the box, the device has a wedge app that can able you to test it out. You can also take any app that will accept a scan and it will work. When I install the Mobicontrol agent, it strips away all apps that enable the scan function. Now when i go to a test app to scan something, no laser will show when the side buttons are pressed. Why would the agent strip that function away?
Hey Guys, we're looking for an Script command to log-off from a shared Device and also clear the passcode. We have a few Devices with an activated shared-Device Option. After the Users logs in, the Device is moved to an other Group and the User has to set up a passcode. Now we want to display a "logoff-Script" inside our Kiosk-mode where the user can log-off from the shared Device and also clear the passcode any suggestions? kind regards
Hi there we want to enroll Zebra TC51 as AE Fully Managed Devices. But when device is enrolled there's a always coming an action: On our Nokia devices it isn't. Is there something we can do additionally? (Something in OEMConfig App or StageNow or what ever) OEM Version 02-32-04.00-OG-U06-STD Agent Version 14.3.2.1050 Plugin Version 1.6.0.102
Hello, has someone already experience with the new Version 14.3.3.1004 of the AE Agent ? It is offered since some days in the MobiControl Agent Updates, but in the online release notes there is still just the 14.3.2.1050 Version available. Till now I found one new feature, on Zebra Android 8 and up Devices it displayed the MX version in Device Details, already before the Zebra Device Plugin is installed. GreetingsMartin
I am currently in the process of updating the OS on 100 radios. For the most part is has been pretty smooth. I created a package that includes the HE Full update, as well as the incremental update. I have a script included in the package to install the HE Full update, since that needs to be installed first. Then I have a task scheduler profile set up with the script to install the incremental update the next day. The HE Full update installed successfully on each device. The incremental update successfully installed on almost all of the devices but a few (I think they were disconnected from the WIFI). So I sent a script manually to install the incremental update on those few devices. I had no issues with the installation on those few, except for 1 of the devices. For the 1 device that is having issues, I keep receiving an error message stating "OS Update has failed to install. Please assure you have the correct package". I am positive I have the correct package, and it says the profile and package are installed on the device. All 100 devices are the same model, Zebra TC8300. Any suggestions would be greatly appreciated!
Hello, I have to set with the help of MobiControl to get the same result as doing manually with system->language->virtual keyboard->not use system language->set required language. Devices are Zebra TC52 with Android 10 and AEDO. Also in the Zebra Enterprise Keyboard API/MX I didnt find a way to do that beside creating a whole new custom keyboard layout, but for just one setting doing a new layout is hugh effort. Martin
Hello, I have a few devices that i can enroll as a work profile but not as an enterprise device. We require the enterprise solution so we can remote control the devices if and when they need some troubleshooting. Our MobiControl server sits on xxx.xxx.53.53 and the Zebra MC93s are situated on a closed WiFi Network that gives the device xxx.xxx.55.124 Both IPs are reachable from both sides. I can ping the server from the Android device and i can ping the device from the 53 subnet. The WiFi that the scanners are has no internet connection and is an internal network. I asked the question before if anyone has come across being unable to enroll devices and i was told that there should be no issue enrolling these scanners on a network that is on our own WAN with no internet connection. We are unable to give the devices internet connection due to security policies in the warehouses we are located. Our enrollment server address that the rule generates is xxx.xxx.53.108 but when i try the server address on the enrollment part of the MobiControl app on the device, it throws a "Invalid URL" prompt. When using the Enrollment ID i just get an "Enrollment Failed" message. Does anyone have any pointers i can try?
Hi, I have spent the last few days speaking back and forth with support and am now looking for if anyone else has had these issues. When I run through the initial setup of the Scanners (Zebra MC9300) I am told by the MobiControl guide to use the afw#mobicontrol when asked for a google account. This works, and MobiControl is installed. This issue then is when trying to enroll the device into our MobiControl server the enrolment fails, using the SSID we use for all the scanners on our estate. Using the Enrolment ID or URL does not allow us to enroll. The SSID we use for our scanners is locked down from internet usage because of where they are situated and internet access on any device is prohibited. Now the fun part. I am told that the devices NEED internet access to contact the deployment server to enroll the devices, BUT when I skip all of the initial setup and install the APK from the MobiControl Agent site, I can enroll the device, it comes into MobiControl and I am able to configure profiles and such. The only issue is we can only remote VIEW the devices. Now most of these devices are on remote sites (we are in UK, Warehouses are in France) therefore we need to be able to remote control the device to troubleshoot any issues that may arise. I am told that the devices need to be enrolled as enterprise devices in order to be able to remote control them and even when manually installing the APK it should enroll as a enterprise device rather then just a work profile.I tried also to set up the StageNow application but was unsuccessful to get it to stage using a barcode. Has anyone got any ideas or scenarios that are similar? TIA
Which Mobicontrol Agent do I have to install on this device? ZEBRA VC8300 Those that I have installed have given me various errors, indicating that they were not compatible. (Zebra, Zebra Concierge, Zebra ET1 GB, Zebra MC36) Any suggestion ?. Thank you. --//--Que Agente Mobicontrol es el que tengo que instalar en este dispositivo? ZEBRA VC8300 Los que he instalado me han dado diversos errores, indicándome que no eran compatibles. (Zebra, Zebra Concierge, Zebra ET1 GB, Zebra MC36) Alguna sugeréncia?. Gracias.
Hello Everyone I create a new agent to my device Zebra TC720L Android 8.1, Im using the android fo work option (downloaded from play store) because the server version is not compatible with the device. I can installed and configure it but when I tried to remote control I just have the option. I created many agents with different options but I got the same result. I copy the agent for other sites with the same characteristics and the other devices are working normally but this device shows the same "Remote view" I checked the scanner ans it shows like the following image. if you have an idea how I can solve it, It will very appreciated. Thank you.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
