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I have upgraded the agent on a test device to v15.0.1.1051 (Samsung ELM). I have a lockdown on it that was working fine before the upgrade. By working fine I mean it worked as expected, I can also press and hold on "back" and I would be prompted for a code and I could disable the lockdown. Since upgrading to v15.0.1.1051 when I long press on back I get a pop-up "Actions" with "Administrator" and "Refresh". I would expect pressing "Administrator" would prompt for the passcode and would allow me admin access to the devic. However when I press "Administrator" I get a pop-up at the bottom with the heading "Complete action using" and in a white block below that it says "No apps can perform this action". I am then unable to disable the lockdown while on the device. What is going on and how do I fix it. I'm guessing I need to assign an app that will work when I try to disable user mode but I can't see where or how to do it.
We have a number of Samsung Phones (A20e) that we are running in KIOSK mode, I am wanting to let the device use the phone app and have added an entry in the policy that I believe should allow the phone app to run: launch://com.samsung.android.dialer The phone app is there and you can enter a phone numbewr, but it will not allow it to dial and connect, this works on our other devices running as AndroidPlus devices Is there another setting that needs entering somewhere?
Hey everyone, i am currently wondering how i am supposed to change the default browser for the classic lockdown mode for Windows Classic or Windows Modern devices to open URLs. The info box for the lockdown says that the lockdown mode is using the default browser. I have set Google Chrome to the default browser on my device. But when i open the bookmark it opens the bookmark with the lockdown browser and not Google Chrome. And then i get the error message that my browser is not supported and that i have to use other other browsers like chrome,firefox, edge, opera... I found here that you can give an intent to a url. But i saw that it worked (i guess) with android only:https://discussions.soti.net/thread/how-to-change-default-browser/ MC v15.3.3Agent version 15.3.3.45Windows Classic / Windows ModernWindows 10 Pro - latest updates Thanks!
Hi, Im migrating devices to new server and thought i could add stage now as a additional backup if need to ask user to scan something, but dont want to just allow access to stage now willy nilly as i dont have certificate for using stage now barcodes.I thought I could add script that before opening asks to enter pin. I can create Java script for that, but as far as I know it cant be added in lockdown icon. Would it be possible to place it in cmd file like legacy script or how to add java script in lockdown icon?
This is something I can't wrap my head around.When using native lockdown system information works just fine on some devices but won't work on others.We have about 100 devices running with CK65 that work just fine in native. With these settings:While a PS20 does not show any system information: With exactly the same settings, I even tried to use the same template.But it didn't help. Why do some devices work fine and others don't?I generally just use activity supression but sometimes you just need to hide some buttons (like home and recents) and these features area a lot harder to setup otherwise.
Hi, I have a simple Android Lockdown with one app, one PDF document, and one movie file. The application have it's own icon, but the files are listed only with their names. And I mainly ask, because without icons, the Lockdown items are not alined vertikaly and horizontaly. How can I add some custom images to be used as icons for the PDF and movie file? There is a dropdown menu, but what is the source of the listed icons? And what file format/size the icons have to be?
Hello, I'm having trouble entering admin mode on most of my devices. I have a lock down profile applied and when I go to enter admin mode, MobiControl with just show a prompt that says "Switching to admin mode" and will never exit. The only way I can get out of lock down mode is by sending commands from the web console. However, I would like to be able to do this from the device, because sometimes I need to make changes on the fly and don't always have a computer with me. Has anyone came across this issue before? If so, how did you fix it? I have listed my MobiControl version and device's information below. MobiControl Version: 15.3.0.6713 Device Information Model: Zebra VC80x Operating System: Android 8.0.1 Build: 02-32-04.00-OG-U20-STD (GMS) MobiControl Agent Version: 14.5.4 Build 1016 (Android Enterprise) Plugin Version: 1.6.0.102 Mode: Work Managed Device (Device Owner) MobiControl has all permissions enabled.
Hello, I have mobicontrol on version 14.4.9 and device zebra tc75x under android 7 enroll in android+ Agent version is on 14.1.6 I have a lockdown with 2 urls : - 1 http - 1 https these two links open a web page for login SAP Fiori. Actually, the url in http is open with chrome. the url in https is open with SotiSurf (surfs://) but we meet some problem with SAP UI5 there is a bug .. I've try with the new version of sotiSurf -> 15.3.2.3 but the same problem ... Ok we decide to remove the tag surfs:// and replace by https and apply profile. But when i click on the link nothing happen ... Normally chrome need to be open . Any idea about how to investigate about this ? thanks for all
Hi, maybe a simple question. But is there an option to leave or deactivate the lock down modeon a windows machine? MC version: 15.1.2.1035Windows agent version: 15.1.2.32 For example: My windows device (10, classic) doesn't connect to my MC server. When that happens i justdisconnected the connection within the windows agent and reconnected it again. That worksfor me. Sometimes the agent is not listed in the system tray but a restart helps sometimes. But when i am in a lock down mode i have no access to the system tray to start the agent fordisconnecting and connecting. So is there a way to disable the lock down like on android devices? A little information about my lock down profile: File explorer is allowed driver C:\ is completely blocked/disabled (used a script to set registry entry) Template is almost like the default windows classic template Thank you!
Hi I added an https url on the lockdopwn. The link is working fine but no icon appears. If it possible to add an Icon ?
Device: Samsung Galaxy Tab Active 2 OS: Android 9 Agent Version: Android Plus ELM 14.5.0.1011 (latest) So I have a lockdown screen with various apps (including our own). Usually, I would setup the lockdown with "launch:(...)". This has been working just fine on our other devices for years... But for the Samsung Tab Active 2, I wasn't able to send the app in the background and restore where I left. So I added "Launchalwayswithrecents:" on the desired apps. 1) issue: We now have this warning in the Logs: "Custom log (LaunchAlwaysWithRecents has been superseded by LaunchWithRecents and is now deprecated. It may be removed in the future.)" No big deal. I guess Launchwithrecents will do the same... 2) I would like to be able to switch between app without restarting the app from the start all the time... especially with our app. the Regular launch is working fine on other devices... 3) fixing the issue by adding launchwithrecents causes new issues when we have crashes in our app... it restores in a mixed state all the time. the regular "launch" makes it work when we have crashes... so... after many hours of playing around. I found out that setting EVERY app to "launchwithrecent" except from our own app allow us to reboot properly on crashes and keep the navigation in between apps active. There is only one catch! all the other apps need to be already launched to be able to switch. I feel like there is a mixed up in the "launch" vs "launchwithrecent" on first launches vs subsequent launches..<.. FINALLY, I removed the lockdown and tried all of the launches and switching actions on the regular OS... everything works just like I would expect... I don't know why when it come to the lockdown, everything get scrambled.
Once a Pixel 5 has entered lockdown how are you able to access the Administrator password? Normally you would hold the back button for a few seconds but there is no back button on these newer phones. To go back you have to slide your finger from one side or the other to perform the function. When you do this on a Pixel phone in lockdown it does nothing (other than the back function), the phone does not register that you are holding the back button when you hold the swipe feature. Any suggestions?
Due to various reasons we need to be able to acces a local html page that contains javascript on our devices.However I can't seem to add file:/// or file:// in the soti surf config. it only allows http and https.I know its a strange setup working with local html pages but the local html page passes a unique identifier to the real urls that are used by the users. So I can't make the .html accessible with a webserver because there is a minor difference in the .html for each device.So is it possible to access a local .html file using soti surf? And if not, is it possible using another browser that is in a sort of kiosk mode? We are using the android lockdown to lock down our devices.
We are currently using Zebra MC93 in Lockdown Mode with Zebra Enterprisebrowser.As the Zebra MC93 have a Hardware Keyboard we don't need the onscreen Keyboard and would like to disable it.The integrated Gboard has the option to disable but this doesn't stay disabled after a Reboot or Battery change.Is there any way to disable it from SOTI side?I already tried this script i found in a different Forum-Post but it didn't help...writesecuresetting -sec show_ime_with_hard_keyboard 0
We are trying to create a link to some documents through a lockdown profile on Android Plus. so far I have a link to mobicontrol Launch://net.soti.mobicontrol.androidwork This takes me to the device configuration screen though, and we need it to go directly to the Content library tab to prevent headaches with users. so far I have tried net.soti.mobicontrol.ui.contentlibrary as well as a few similar versions but none work. Apparently you can't link directly to the documents which would be ideal, so I am trying to get the user as close to where they need to be as possible.
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