Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 1 answer

    Knox Mobile Enrollment Custom JSON

    Is there other variables that can be passed though the KME profile using the Custom JSON Data field that is being used for the enrollment ID to the MobiControl Agent? It would be helpful in my provisioning process to register a WIFI network or set timezones and other things supported by the QR codes or INI file. https://www.soti.net/mc/help/v14.1/en/console/devices/managing/enrolling/platforms/knox/knox_me_link.html

    Android
    6 years ago
  • 0 votes 3 answers

    Block OS upgrade on Samsung Devices (Work Managed)

    Hi! I have looked at the different posts about this and also in the documentation and the scripts documentation. I can´t seem to find information about the specific 90 days block that by all the information given by Google and SOTI, should be able to be deployed to the devices running as a Work Managed Device. Is this sent with the set_system_update_policy command or a FeatureControl script command? And is there any way of checking how many days left on the block?

    Android
    6 years ago
  • 0 votes 7 answers

    Enable OS Upgrade on Samsung Devices

    Hi, I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices. Is there a script to  do it? On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS. Many thanks for your help. BR Farid

    Android
    6 years ago
  • 0 votes 1 answer

    Default Print Service Malware alert on Samsung Note

    HI Guys, Does anyone know the script to turn off the Print service option on Samsung phones since the last Android update?

    Android
    6 years ago
  • 1 votes 3 answers

    Data-Roaming

    Hi! We need to be able to enable Data-Roaming on devices for the SIM card to work properly. With watchsettings command in MobiControl we can get the "-glo data_roaming 1" value but writesecuresetting won't work with this command. Is there some other way of enabling data-roaming on devices, programmatically from MobiControl. The devices are Samsung devices. Since MobiControl can get the logs from the device with the particular global setting, it should also be able to change the value.

    Android
    7 years ago
  • 0 votes 1 answer

    is there an easy way to format Kiosk to fit a smaller screen?

    hi everyone, i have a kiosk that works great on 8'' tablets. i am testing it on a samsung galaxy s7 but the kiosk seems large and you have to scroll to sides to see everything. is there an easy way to format it to fit the 5.1 screen? thanks in advance

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    ELM activation pending Solved

    Dear  we are using Mobicontrol 14 and on one device property it is showing ELM pending . screen attached  but on device no policy pending 

    Android
    7 years ago
  • 0 votes 6 answers

    Fully managed device with work profile on SOTI Solved

    Is it possible to setup the Samsung device with Android 8+ OS as Fully managed devices with work profile (COPE) without use of Samsung Knox container? The Google docs writes that should be available on Android 8+ devices. Is it possible to setup it on any Android 8+ device in SOTI? I can't find any information about it in documentation. Thanks for any information. Peter

    Android
    7 years ago
  • 0 votes 1 answer

    Remove data usage warning Solved

    Hi I need to disable the data usage waning, which for our usage happens fairly quick. Settings - Network and internet - data usage - mobile data usage - uncheck set data Warning. The one that I mean is this one: https://www.wikihow.tech/Turn-Off-Data-Usage-Warnings-on-Your-Android Any ideas?

    Android
    7 years ago
  • 0 votes 5 answers

    Set Chrome as default browser Solved

    Hi I need a command to type in a postinstall script to set Chrome as default browser. Basicly automating that the users has to choose a default browser. Feature control or something else is fine too, I just havent been able to find it. Its Samsung Galaxy S8 and S9 devices. Its Android Enterprise devices. Anyone know how to?

    Android
    7 years ago
  • 0 votes 1 answer

    Disable Low Battery Notification Solved

    Hello, We have Samsung devices with lockdown, with Disable Status Bar Expansion, so the user may not display QuickSettings. But, when the battery is below 10% there appears a low battery notification, and the user may display QuickSettings from it. Is there any way to disable such notifications or Quick Settings completly? Thank you for your comments

    Android
    7 years ago
  • 0 votes 6 answers

    Lockdown issue on Android samsung Xcover4 Solved

    I deployed a lockdown on a samsung Xcover. I added on the lockdown a shortcut to start the standard application ''Téléphone''. I tried to launch the 3 applications below one by one but nothing happens. Thank you in advance for your help

    Android
    7 years ago
  • 0 votes 4 answers

    Device Associated LDAP User keep Unassigning

    We keep having issues whereby multiple users are being randomly unassigned from Samsung SM-T365 (Android) devices for no reason whatsoever. Whenever this happens their Exchange profile is removed and we see the below entry in the log file for the device: Device Configuration removed ([EAS Settings] Configuration is being uninstalled) We are then able to re-assign the user and the Exchange profile is automatically re-added, however this is getting quite annoying! We are currently running Soti MobiControl v13.2.0.3247 Has anyone else seen the same issue? Thanks, Stuart

    Android
    7 years ago
  • 0 votes 4 answers

    Set app permission for Samsung Galaxy S5

    Hi everybody, is it possible to grant permissions to access the device storage for an app which was not installed by SOTI Mobi Control? By default the app does not have any permissions. Setting the permissions via the device settings is not an option for us. Are there any solutions with "writesecuresettings" or anything else? Watchsettings did not produce a log entry. Simon

    Android
    7 years ago
  • 0 votes 2 answers

    Configure Android 7 Camera Settings via script (Samsung) Solved

    Hi, I'm currently investigating how I can automate as much of our tablet setup process as possible. One thing we do is reduce the camera resolution for saved images, so images that my company's field team upload to our systems, don't fill the servers with unnecessarily high quality images! I've looked at the following posts and attempted the watchsettings on function but I'm not seeing logs for the settings in the camera app on Android 7 (Samsung Galaxy Tab S2). https://discussions.soti.net/thread/what-is-the-script-command-to-pull-a-uri/ https://discussions.soti.net/thread/set-the-device-settings-using-a-script-or-configuration-file/ I understand there's more flexibility with Android Enterprise but Samsung isn't one of the certified manufacturers so we are having to stick with Android Plus.  Is there another way I can find out what is being changed when the setting is modified in an attempt to script it? Thanks in advance!

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.