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I am trying to set chrome to use a Proxy Pac File URL. I am having a hard time finding documentation that actually makes sense. Has anyone actually configure a proxy pac file url for Chrome using the managed app config? I have tried this info. Network Settings (chromium.org). I have also tried something from some Tiny MDM documentation. just curious.
Hello, I need to configure a device with single app mode, but when I enable this option screen keeps all black. So, if I add one item to my Home screen like this: I get this on my homescreen: And if I click in the icon, it opens like this: And everything is OK. But if I configure it like this: My device only shows this:
Hello All, We are experiencing an issue while enrolling any new tablets to SOTI, and this has been noticed post 01/26/2023. Post providing the enrollment ID, it throws a "Connection to server, enrollment failed error", asking us to enroll again. -However, we could see, the device objected created in SOTI when we search the serial number, with ELM and other Profiles in pending status and it won't proceed further - Already have a SOTI support case in place, as per the recent interaction they have asked to test the device using earlier MC agent version i.e., 15.3.0.1006 and try to enroll via the QR code method Can someone help me with a link for the earlier MC agent version as our current version is 15.3.1.1229. Also looking for some guidance how to enroll a device through QR code method. I have attached the error screenshot towards the issue for your reference.
Recently we have had trouble sending certain commands to our handhelds. One of the most common ones we have seen is the error message below when sending the Check-in Command. ERROR Error sending the Check-in action to 1 device(s). When I go to the logs for this device, it shows the request for the Check-in but does not show it as resolved on the next line like it would when it normally works. Is this a known issue? Further details below: Handheld Models: TC56 + TC57 Android Oreo 8.1 SOTI MobiControl Version: 15.4.2.1020
Updating TC 57 OS to most recent LG U44, after the update i notice a lot of application is "uninstalled" talked with Zebra support and they are saying its because i enroll my devices through SOTI AFW#, and the apps are not uninstalled it;s hidden. I tried sending a script to enable them but still shows as "uninstalled"
Good evening, I have to set up the SMTP server in order to enable MobiControl to send automatic E-Mail notifications with an alert rule. Until a few months ago this was done by SOTI support with a generic SMTP configuration, but now the support is telling me this is no longer possibile on newer instances because of the GDPR regulations. For this reason I am now trying to set up the SMTP using a gmail account, but there is no way I able to make ti work... This is how I'm configuring it by following the Google official guidelines: I tried every "Authentication Type" available, they all fails when I try the connection by clicking on TEST CONNECTION. I also generated the app password within the Google account "Security" section and put it in the "Password" field instead of the normal google account password, but nothing. Am I missing something? Thank you, best regards.
Hi, I have a requirement to be able to identify devices that were on a particular site in the middle of the night (outside of my working hours) based on the WiFi IP address that they had at that time.The obvious solution seems to be to set up a filter group to find those with the octects of interest and set a nightly report to run on this filter group. Whilst setting up the filter group is easy and works, every report I have tried won't work on a filter group.Can anyone suggest a workaround? I suppose I could run a report containing the IP addresses of all devices each night, then filter the results with a spreadsheet in the morning, but I'd prefer a more automated method.
It is about Android client. We use the lockdown mode.In spear screen messages appear when app is installed or uninstalled.Is it possible to disable this
Hello, it's possibile to show, in SOTI SURF (v15.6) in Kiosk Mode, the battery level of the device. Or show the upper bar of android device (time, wifi, battery) Let me know Regards
Hello. Does anyone know of a way to uninstall an agent plugin from a currently enrolled Android 10 device without re-enrolling all devices? When I enrolled a bunch of Kyocera_DuraForcePro2 devices. The device they picked up Kyocera_KC-S302_sotienterprisemdm_1.20.0.102.apk When it needed to grab:Kyocera_DuraForcePro2_sotienterprisefullmdm_1.19.2.118.apk I have figured out how removed the plugins from the server. Now I need to uninstall the plugin from the device and for an upgrade using the profile on the server. I was also looking for a way to do this by scripting but I'm not sure if that's possible.
Hello there, Is MobiControl (any server version) able to configure scanner settings (e.g. add prefix/suffix) on Honeywell EDA51 and Zebra TC26? Thanks. Best regards
Hello, When our instanced was setup. I installed multiple plugins because I was trying to get our Kyocera DuraForce Pro 2's devices to work correctly. Unfortunately, this has now become an issue as now when I enroll these devices. It doesn't always download the correct plugin and it's causing a lot of issues. How can I remove these plugins from the instance and just keep the Kyocera Duraforce Pro 2 plugin? I have opend a ticket with support for this among other issues that I'm currently having, and they can't seem to answer my questions or this question specifically. Thanks for the help in advance..
Good Afternoon, We have a couple of cell phones in Soti where we have applied a lockdown profile. Problem is that the screen goes semi dark after 20 seconds and full dark after 30 seconds. Any idea on how to extend the uptime of the display time of our devices. Can't find any Restricion in Feature Control or Lockdown. Device Kinds Android PlusSamsung A53 G5Os Version: 13Android API Level 33Supported API's: SamsungMdmV57, Samsung RC v1, 839, Work Managed Device
Hello all, We are planing to set up a second deployment server in the DMZ to be able to use auto enrollment.With that we will also use wildcard certificates. Quick sidenote: We mostly have Samsung devices and a couple of Zebra enrolled as Android Enterprise as well as Classic. Server Version: 15.5.2.1003 I have a few questions regarding this.1, We have separate wildcard certificast for internal as we have in public (DMZ) use. Is it possible to use different certificates on our 2. DP? 2, Useing wildcard certificates, I won't have to wait up till all our devices check in after I install the certificate right? Because the root certificate should be already known by the devices. 3, Plese correct me, if I miss a step or make a wrong statement but the installation should look like this: a, Installing only the deployment server with the exact same version and build nr. as the MS Server b, Allow communication between DMZ and LAN on ports 5494,5495 and 443 (Do I need 1433 from DP to the SQL too?) c, Edit Seondary Agent Adress and Port + Alternate Deployment Server and Port in the Admin Utility on the MS Server d, Install and bind certificates. 4, If I use LDAP Auth for the device enrollment do I need some extra ports? Thank you for your help in advance.
Hello all, My configurtation of server of Mobicontrol is on version v15.5.1.1010 I have a profile android classic (Android+), who contains some phonecall restriction (black list / white list). Also, we disabled mms and sms into the profile. Actually, I try to migrate to android entreprise work managed. I create a new profile work managed / go to configuration / add .. but i can not find any option for phone call .. Anyone have idea ? thanks for your help
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