Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 6 answers

    How to abort a pkg install using js??

    Hi. android tc52x  mobicontrol 15.5 I'm using mobicontrol pk studio with a js file for pre-install script. All is good except ...How do I use abortpkg in javascript? I use mobicontrol.message.createYesNoDialog with .withCallback(onConfirm) but if they choose the No button, I don't know how to abort the pkg install. Any ideas? tks.

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    How to automatically authorize a permission through a script

    Good afternoon, I need to know if it exists a way to automatically enable this authotization through a script: SYSTEM_ALERT_WINDOW. I need to activate that for a specific application. All devices are Zebra devices of different generations: Android 8, 10 and 11. Is this possible? Thank you, best regards.

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Need to apply and remove policies base on location. Solved

    We have requirement that when a user leave the country his TAB device must apply more security (automatically). I have searched whether there is location base policy management but could not find out. how ever I found the device relocation can do base on IP range. Can I full fill our requiremnt with this option ? if so how can we configure it that when the device locate in the country and redirect to an other group if the device leave out of country ? Can we assign the subnet mask with the IP range ?

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Windows Alert

    Hi all, Is there any feature on Windows & MacOS to alert user once there is hardware dismantle? Tried to explore it on Rule, unfortunately didn't find any alert that meet that requirement. Thanks, Randy

    Windows
    3 years ago
  • 0 votes 2 answers

    Android Enterprise Migration

    Is there a page or a video where the migration from Android Classic to Android Enterprise is explained in detail?

    Android
    3 years ago
  • 0 votes 4 answers

    PDF and Excel files in a browser not displaying in lockdown mode

    Device: Samsung Galaxy Tab A8Mobicontrol Agent Version: 15.3.0.1006OS: Android 11 Hello, My lockdown profile houses a single tablet, and it's got an unusual issue where it cannot present the body of PDF documents. For context, I am unable to either download and open a PDF via browser, or view one hosted directly on an internal company webpage of ours. The closest factor I think may be affecting this is the blacklisting of the Internet Browser in Application control. When permitted, the window for the PDF will display, along with the title and the zoom feature at the bottom right. When blocked, the window will be completely white and no title, but the zoom feature remains. Scanning through feature control, I can't see any signs of blocking these from being viewable. Any advice? Happy to share more pertinent details. Many thanks

    SOTI MobiControl
    3 years ago
  • 1 votes 23 answers

    Uninstall update with a script

    Hello,I need to uninstall the latest Android webview update (v108) because it is not compatible with the VELOCITY app. I sent the legacy script "uninstall com.google.android.webview" but it doesn't work. The webview remains in version 108. Do you have any idea how to uninstall an update via script?I also want to block the automatic installation of Android system updates. This parameter is accessible from the developer option of the smartphone. Is this possible with MOBICONTROL?Thank you in advance for your help.

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers
  • 0 votes 0 answers

    Error trying to use SOTI in Google Workspace Admin

    Hello, im trying to implement SOTI MOBICONTROL as my only EMM/MDM on Google Workspace Admin, the Google Team showed me that I only need to activate MOBICONTROL as a Third Party EMM and get a token to use in enterprise binding, but after all is done my enterprise email cannot syncronize, even with everything done by the book. Can someone help me out with this task?

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Send script via SMS Solved

    What is the criteria for sending a script via SMS. The device I want to send a script to has a phone number in the device details section but I get a message that sending script via SMS is not supported. I'm using Mobicontrol v15.2.2 Thanks

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Create virtual turn off key in Lockdown Solved

    Hi guys, At the moment I am in a configuration process with Samsung Tab Active 3. When I apply a lockdown to a device I am unable to turn it off completely when I disable the statusbar. I guess this belongs to the function of bixby. So we want to create a virtual button which is visible on the lockdown. Does somebody know if this is possible? I would be really happy if someone can help me in this case. 

    Android
    3 years ago
  • 0 votes 6 answers

    App gets suddenly uninstalled from device

    Hello, anyone has encountered a scenario wherein app gets uninstalled from the device? There are no logs saying that it has been uninstalled, and the app is showing uninstalled in the Application tab. There are two scenarios:1) Showing uninstalled in the application tab, profile is showing installed.  Fix: Force package installation 2) Showing uninstalled in the application tab, no profile, no app policy related to the app When checking the possible related profiles or app policy, the device is not even in the assignment There's nothing unusual in the logs, nor in the device/web console log We've raised a case to SOTI but wondering if anyone had the same experience in the past. 

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Script command to wipe Samsung Android Device Solved

    I see the command ""Reset /W /delay 0" and I can run that script from the console scripts however I would like to put in a button on a decom lock screen that when a device is put in Decom mode a new lock screen is presented that gives a button to wipe device.  One of our Companies will start having techs onsite in the next few months that will be working on replacing our aging fleet of Tab Active 2 devices with the Tab Active 3.  We will be sending the 2's to a recycling center and need to make sure they are wiped before sending them off.  Please let me know if the command above is supposed to work when called from a script on the lock screen or not. Thanks, Allen

    Android Scripting
    3 years ago
  • 0 votes 6 answers

    Soti Profile not applied Solved

    Good morning, I'm a soti newbie so hopefully if anybody can help me that would be great. We're using Soti Mobicontrol Version: 14.3.3.1111 and are working only with Android devices. We have a profile applied for our samsung SM-A52SF devices (OS version 12).  This profile is applied on 15 of our 16 devices.  Under the configurations tab no Profile is assigned for 1 device. When I look under the profile I see this profile applied to the group where all 16 devices are located. Can anybody give me a direction on where to look.  Is there any logging that I can consult. Regards Steven

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    File Sync Rule Target devices - Model column?

    Hi, How do we get more columns here within the File Sync Rule – Rule Target? Currently there is only the Device Name Column, we want to add the Model. It’s really annoying we have to go back to the main menu to figure out the device model.

    SOTI MobiControl
    3 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.