No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, in the release notes for MobiControl 2025.1 is mentioned: Use Zebra LifeGuard Without Google PlayThis feature allows administrators to automatically provision the Zebra enrollment app for Zebra LifeGuard as an Enterprise app via App policy without compromising security compliance and avoid interfacing with Google Play services. How does this actually work? I don't find anything more about it, then just this entry. If I choose an Enterprise app it either needs an APK or an URL to download the app?
Hello, I tried to do an OS upgrade via Zebra LifeGuard OTA but somehow the enrollment status synchronisation fails. I remember this being a global bug related to the MC console version, which was actually fixed as it's mentioned in the MobiControl release notes: https://docs.soti.net/soti-mobicontrol/release-notes/v156/1564/ Indeed it didn't work when we had version 15.5, later I tried it on MC version15.6.4 and it worked fine. Now recently we upgraded our console to MC 15.6.6 and it doesn't work again and I get the old error! Any idea what could cause this? Is the same bug back again? Thanks in advance
Hi, I've been asked to make sure that our Zebra devices always have the highest LifeGuard security updates installed.Unfortunately, some of our devices are seasonally used devices. Some are also in continuous use.Now Zebra has full updates and then delta updates.I would like to have the updates done with a FileSync at the weekend, maybe with the help of the task scheduler. How do you distribute the updates? I would need the following functionality somehow:If "OEM Version" < Full Update then install Full Updateif "OEM Version" < Delta 1 Update then Install Delta 1".if "OEm Version" < Delta 2 Update then Install Delta 2".and so on.Unfortunately, we will have very different versions as the systems gradually report in. But something like "if" does not seem to work with the legacy Scripting. With JavaScript I currently dont see the option to get the information from "OEM Version" How could I best solve this? I would then build in another IF query for each upcoming version until a new full update comes along at some point.
Updating TC 57 OS to most recent LG U44, after the update i notice a lot of application is "uninstalled" talked with Zebra support and they are saying its because i enroll my devices through SOTI AFW#, and the apps are not uninstalled it;s hidden. I tried sending a script to enable them but still shows as "uninstalled"
I updated a TC72 with the LG09 patch for Oreo. After it applied the update it is asking for the password for android. These devices were never setup with a passcode or password as they were Android Managed Devices running SOTI Kiosk mode. Any idea what this password is?
I am trying to update our TC70x devices to the latest Oreo LG patch. I used file sync to get the ZIP on all the devices and then scheduled the script (install_system_update %sdcard%/mdm/CFE_ATLAS_02-13-15.00-OG-U20-STD.zip) to install outside of production hours. When I woke up I saw that this failed. I went to one of the devices and just sent the script through the script button on SOTI and the device updated fine. So I am not sure what I am doing wrong here.
Hi, Since https://developer.zebra.com/community/home/blog/2017/11/06/access-zebra-lifeguard-patch-version-in-soti-mobicontrol does not show the screenshots anymore because they are not available anymore, I am looking for someone who could show me how to set up the custom data rule to extract the PATCH_VERSION out of the patchver.ini file created by GetPatchVer.apk
What is your preferred MobiControl driven OS / Firmware update method for Zebra Android devices, and why? I am trying to validate the best deployment strategy given the regular release of Lifeguard updates, sometimes in the 30-50MB range, and the occasional release of full size updates in the 200-300MB range. I am considering multiple aspects including, but not limited to, minimizing impact to the network and minimizing impact to the end users. Do you have users self-serve the update? Do you schedule them to all occur at the same time? Do you preload the update files and then execute the installation separately? Delivery Mechanism Options - File Sync Rule - Package - MX Profile that points to an FTP server or other download location. - Other? Application Mechanism Options - install_system_update as a post install script in the package - install_system_update as a standalone script applied on demand - install_system_update in a script in a package that is applied via a Self-Serve package - MX profile for applying the OS update applied as a package - Zebra custom app for applying OS Updates. - Other?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
