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Hi, We have several device groups based on what office the device is in. If the device change location/office, we would like to use device relocation so it automatically change device group in mobicontrol. Has anyone done this before, and can help us tell us the steps to do so?
Is there a way to configure items in the iOS Settings app?Specifically, if you go to Settings\App Store\ and scroll down to the Cellular Data section, and enable Automatic Downloads and set App Downloads to Always Allow. Also, we need to set the MobiControl app and a company app to once installed to automatically enable location to always for those 2 apps and prevent users from being able to turn it off. We have a mac mini with apple configurator installed if its something I need to create within apple configurator and then push it using MobiControl. We are running MobiControl in the cloud, Version: 2024.0.1.1020
Is there any way to retrieve the device locations on a regular base ? or push/schedule a script to retrieve them...I don't want to open all devices 1 by 1 to retrieve them... Any help would be appreciated !
Hello, we manage all of our Smartphone android devices with MobiControl. This is our current setting "Allow User to Configure". The problem is we are technically able to track the exact location of the smartphone and we are not allowed to be able to track them... Can we turn the tracking off somehow that they can only use GPS for navigation like google maps? They also should still be able to turn off and on the location on smartphone and not completely block it through mobicontrol, because if I use "GPS only" they can not turn it off on the smartphone.
Hi all, I am currently working on setting up a geofence for our Honeywell CK65 devices. The problem is when I click onto a device and click the "Location" tab I am presented with a persistant loading screen. I have attempted to use diffrent browsers, disabled firewall, checked to see if the location settings were enabled on the device ect. None of these have worked. Any help would be much appreciated.
Good Afternoon, Version: 15.4.3.1012 We have technician devices which we need the location collected thru a internal timekeeping app. On the Knox enrolled Samsung devices we were able to set the app location permission to always and lock the ability to change. However, we still have about 1,000 non knox Samsung phones (and a few iPhones) which we are not able to set and lock the location permission for this app package.I was able to find and apply a script (legacy) to set and lock the battery optimization and was hoping to find something similar for the location permission. I searched here and checked with our MDM management company but could not find any solution. Is there a way to change the location settings on non Knox Samsung devices?
I'm trying to retrieve the last location information using the SotiMobiControl API. I am wondering how the information can show in the map widget in soti snap not just the json. Is there any way that i could use to show the last location information of devices as a map not just json?
Does anyone know how I can export the location history for a group of devices in SOTI MobiControl? I have managed to do this previously but for the life of me I cannot reproduce the data I had output previously. I essentially want this data as presented for an individual device but for a group of devices and in either CSV or XLS format; I have tried every report I can think of but nothing seems capable of exporting this data. MobiControl is hosted on-prem v15.4.2.1020
Hi, At least a couple of our users are experiencing a sudden increase in battery drain om their Android phones (Samsung A5's). The battery drain appears to be due to MobiControl and potentially linked to it accessing location too readily. The only reason for assuming location is that the location icon is now constantly appearing at the top of their screens and when you look at what is using location mobicontol appears as using it "just now". I've observed mobicontrol being the highest contributor to battery usage at 28% (towards the end of a working day) but the same user stated it was at 90% the day before.We've recently upgraded our environment so I wonder if that's related.Users have rebooted their phones but other than checking everything looked normal on the phone we haven't done any other debugging.Any thoughts?
Hi there, we are using a Datacollection Rule for GPS Tracking in one environment. Unfortunatly it appears that the routers are displayed totaly wrong. As you can see in the picture, the device supposedly drove the blue path. However, this has not been the case.Is there an explanation for the faulty display? Kind regards, Daniel
Hi all, Recently in v15 we got new feature that really ncie in Group Detail Location (my MC version is 15.3.0.6711). We can see location of devices in 1 group. One question about this feature, why the location map didn't update itself? I check the Location but 1 device seems not update, i should check curent location myself and after that the location update in map. Is there any method to keep the device location updated automatically everytime we check the group detail location? Thanks & regards, Randy
Hi all maybe you can help me with following issue: We collect device location data and in feature control it's set to high accuracy but sometimes its not able to be located (isn't able to). Then we start google maps on the device which asks "Activate location service for your device..." After Saying "Ok" it's working fine. Server: 15.2.1.1094 Android Enterprise Fully Managed Is there a way of setting it via script?
Hi all, We are currently working with some Unitech TB85 tablets - staged using Android for Work. I am trying to send a script where possible to change the default storage location of the camera - and started down the path of using 'watchsettings' However Soti reports this script is not supported by the device. Are there any alternatives to this that can produce the same results please? I have tried some variations of the writesecuresetting command, but without knowing the actual setting this is just pot luck at this stage. Any help greatly appreciated. Leigh
Is there a way to show on a map the location of all enrolled Android Plus devices at the same time? Of course I can see the location of any particular device but it would be great if I could see a pushpin on a map for all devices at once. This isn't for any sort of geofencing (in which case a device is inside or not) but to see the geographic distribution at a glance. Thanks, Matt
anyone knows how to get Location Devices with API for mobicontrol, there are any example about how to make it.?
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