Need help fast? Ask Pulse AI and get instant support.

Go back to homepage

Soti MobiControl Lockdown Profile and recently used apps

Solved Locked

Hi,

usually we are using the Enterprise Home Screen with our Zebra devices.

Now we got some Panasonic tablets (FZ-A2A) and there the Lockdown Profile of Soti MobiControl is used.

Version of MobiControl: 14.3.0.3144

Agent Version: 13.7.0.1031

On the Lockdown Screen are 2 symbols.

If I click the "recently used apps" button on the right (the square), normally I get all opened applications.

The problem is that the Lockscreen will be pushed over the app overview immediately.

No app can be closed. Is there a way to "delay" the Lockdown screen here or is there an option that the "recently used app" window is allowed on the Lockdown screen?

Thanks for your help.

Stefan

Edited 7 years ago
Android
ANSWERS
MD
Matt Dermody
7 years ago

You can put any script that works from the Send Script option within a .cmd file created in a text editor. Those scripts can then be delivered to a location on the device like /sdcard/myscripts/ (or wherever you want to put them) via a Package or File Sync Rule. The syntax for linking to those scripts in the lockdown is:

script://%sdcard%/myscripts/yourscript.cmd

Solution
MD
Matt Dermody
7 years ago (edited 7 years ago)

To my knowledge I don't think you're going to be able to use the Recents/ App Switcher in combination with the SOTI Lockdown. It leverages an Activity Suppression based approach to lockdown that suppresses non-whitelisted apps, as well as the app switcher. 

If you just need this access in order to close apps you could alternatively create a shortcut to a SOTI script that closes out the application. We've had to do similar things in the past. 

JJ
Jim J
7 years ago

Matt, 

What would a script look like to close an application?

SD
Stefan Devernon
7 years ago

Hi Matt, 

thanks for your answer.

I guess I will use the "kill_application" script command for Android Plus devices here?

Could you please give me a short tutorial how to get a script file on a device and execute it there?

I only used the "send script" button in Soti MobiControl and the scripts in the MC Package Studio so far.

SD
Stefan Devernon
7 years ago

Hi Matt,

this is working perfectly.

Thank you very much for your quick help.

Have a nice day.