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Unable to generate report, please try again later.

This was working but now I'm unable to run a report.  We have a cloud service and are using v13.4.  I saw on an ealier thread that someone else had the same problem and it was an MS-SQL package issue.  As we're using the cloud version we don't have access to the server in that way.  Can anyone assist?

6 years ago
Windows
ANSWERS
RC
Raymond Chan
6 years ago (edited 6 years ago)

I think you'd better send an email directly to support@soti.net to get a support ticket, as only Soti support team have full access to your cloud instance to debug and fix your problem.