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Package Install issue

DM
Dheeraj Mutha
Michaels Inc.

Hi Team,

Facing issue when deploying a package on Honeywell 7800 devices with Windows CE. Below is the error from the device.

There is no issue with the package as the same is getting installed for some devices.


2020/09/23 02:18:52.397(0x6ef4ca22): EVENT: Creating partial snapshot (ID=150)
2020/09/23 02:18:52.513(0x6ef4ca22): EVENT: Cfg: Export to \IPSM\pdb.ini
2020/09/23 02:18:52.043(0xaf5bfa32): ERROR: Schedule: Reload
2020/09/23 02:18:52.094(0xaf5bfa32): EVENT: Schedule(Install Controller): No more schedule available
nstall Controller): No more schedule available

There is also this error where in the device has ample amout of space and the package is just in kilobytes

ERROR: CDOSMgr::GetDeviceFreeSpace(\PdbInfo): 0-238133248 

Regards,

Dheeraj

windows-mobile windows-ce package honeywell schedule
Edited 5 years ago
SOTI MobiControl
ANSWERS
J
JCMOD@SOTI
5 years ago (edited 5 years ago)

Hi Dheeraj,

Thank you for requesting a response from SOTI Support Staff.

The log lines don't give a clear enough picture of the issue. Can you make sure that you're utilizing the latest agent available for your MobiControl server, then reproduce the issue and look at the key times. Does the \PKCtrlSv.log then demonstrate the issue further?

I also suggest you revoke and re-install the profile on your test device a few times, is the issue reproduced every time or only a few times on your Honeywell 7800 device?

Please share your findings here.

Regards,

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