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Motorola MC55A0 & MC5590 disconnected from SOTI server after migrate SOTI server to AWS. These devices are offline and not connecting to SOTI server even after connected network\WIFI. What could be the reason and how to fix it to make it these devices get connected again to our SOTI server. These are on OS Windows Mobile /CE and version 5.2 Also wanted to know is there any process , config to switch the WIFI network from one SSID to another SSID without any impacts.
Hi Team, Facing issue when deploying a package on Honeywell 7800 devices with Windows CE. Below is the error from the device. There is no issue with the package as the same is getting installed for some devices. 2020/09/23 02:18:52.397(0x6ef4ca22): EVENT: Creating partial snapshot (ID=150)2020/09/23 02:18:52.513(0x6ef4ca22): EVENT: Cfg: Export to \IPSM\pdb.ini2020/09/23 02:18:52.043(0xaf5bfa32): ERROR: Schedule: Reload2020/09/23 02:18:52.094(0xaf5bfa32): EVENT: Schedule(Install Controller): No more schedule availablenstall Controller): No more schedule available There is also this error where in the device has ample amout of space and the package is just in kilobytes ERROR: CDOSMgr::GetDeviceFreeSpace(\PdbInfo): 0-238133248 Regards, Dheeraj
Hi, I've been trying to setup a lockdown profile on a ck71, I want the shortcut to open a specific URL with a specific browser however it dosent seem to be working. I've tried using just a URL and I've also just trtied opening teh application but nothing seems to be working. I'm guessing its the naming convention to teh application tahts cauisng an issue I have used: \\program files\html5 browser\html5browser.exe "\\program files\html5 browser\html5browser.exe" %22\\program files\html5 browser\html5browser.exe%22 //program files/html5 browser/html5browser.exe %22//program files/html5 browser/html5browser.exe%22 outwith the lockdown screen teh application works without any issues. Thanks David
Does anyone know where this list populates from? It shows when I select files to add to the package. I'd like to clear it out and I've searched the reg and text files for a string from it. I've had no luck. MobiControl Package Studio 14.4.1 build 196 for zebra mc55X (WinCE) devices . Thanks !
Hello, as it says in the description I have issues connecting iOS devices and WindowsMobile devices at the same time to the deployment server. Specifications: MobiControl Version: 14.4.4.1045 (on-premise) iOS Version: 13.4.1 Devices: iPhone Xr WindowsMobile Version: 5.0 / 6.5 Devices: MC9090 / MC9190 Root Certificate: SHA256 (MobiControl Root CA) I already figured out that the devices running WindowsMobile were only able to connect to the deployment server, when generating a SHA-1 MobiControl Root CA and binding it on "Deployment Server" and "MobiControl Client Certificate Root CA". Unfortunately the devices running iOS cannot connect to the deployment server on this conditions. Does someone have any suggestions connecting both iOS and WindowsMobile devices. I can provide more Information if needed.
Hello Guys, so under enrollment rules and device agent manager you can download mcsetup.ini, my question now is how exactly do use it? Because all provision methods dont use the file, right? Self extracting executable has already all enrollment informations needed, same as desktop based enrollment and device agent url adress. What am i missing? For my usecase it would be nice to have only one Agent File and Multiple setup ini´s.
Hi all... I can get mobicontrol stage to download my agent to the mc55 windows mobile/ce device but it cannot connect to the ds. Seems to install fine. Connects once because I can see in the webconsole. I've determined that it isn't downloading the mcsetup.ini file that goes along with the agent file. I did notice that the mcsetup.ini file has the [MCCAs] CA1=308202D43082023..... Any ideas here? Is this a limitation for these older sha-1 scanners?
Hey all, Quick question. We have windows mobile scan guns (MC9190/9200) We have authentication to our AD server turned on. Logging in works but we have the option set to prompt for password after 10 minutes of non-use. This setting doesn't appear to work. After the user logs in and you leave the scan gun alone it never prompts for the password again. Removed all profiles (except wifi) with the same result. Is this a known issue? Or am I missing a configuration option? Thanks, Chris
I am looking for some advice on managing multiple file sync rules. We have a custom application that runs on around 1,500 Zebra MC67 devices. The device has a Settings file and also keeps 9 running log files. Our support team often needs to grab a copy of the Settings file and/or the log files for troubleshooting, etc.... I have created 2 file sync rules so far. One rule grabs the settings.txt file and drops it on a file share, and the other grabs the most recent log file and drops it on a file share in a different directory. Right now I only have the settings.txt file sync rule active, so it's great when a support user needs to grab this for a particular device or group of devices, they can just right-click and choose Sync Files Now and view it from the share. In the spirit of maintaining low data usage on our low Mb data plans, I'd like to be able to run these file sync rules independently of one other. If I enable both of them and someone chose to File Sync, it's always going to grab the log file and the settings file. Is there a way I can selectively manually run one rule or the other? I was thinking/hoping there was a way to call the rule with a script but I haven't been able to find anything. Any ideas are appreciated. Thanks
Trying to build a device agent for a windows mobile 6 device and when i look in the manager it doesnt allow a cab file to be downloaded anympre.. as well as when i look in the help it states that .exe is not supported in windows mobile 5 and 6.. what can be done here?
I attended the SOTI partner event and I could swear that they said a brand new install of MobiControl version 13 would not have some of the components (ex. TLS 1.0) to support Windows Mobile/CE devices. It was suggested that the best way to support Windows Mobile/CE was to start with a version prior to 13 and then upgrade to 13. Are there any documents out there that can clarify this situation? Thanks much.
I have windows 10 device which is enrolled in Windows classic and whenever i enable my Lockdown all my start up programs are not running , so I’m looking for a alternative ways to do this.
I know we can browse the website via browse:// as mentioned by the following SOTI online help. https://goo.gl/fZnZfY However, my situation is every devices need to browse a website which has no convention logic of the URL . I have to manually create multiple Website.url files with different URL and push them to corespondent devices. All the devices are enrolled within one group and i don't want to create different lockdown menus for each devices (1000+). I need to be able to open the url shortcut of \application\Website.url from SOTI lockdown page. Any advice will be greatly appreciated.
We have an connection issue for the MobiControl agent on our CN51 devices. When the agent starts it just says "Connecting to xxx" and nothing happens, if you manually click connect it connects directly to the server. We suspect that the SIM cards data Connection is not yet ready when the agent is starting and tries to connect. Is it possible to configure re-connect after a few seconds on the agent, or can you delay the startup? Thanks / Henric
I want to be able to disable Internet Explorer on my WM devices
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