Setting up office365 SMTP

Solved
A
Andi
lakecountrycoop

Hello,

I'm trying to connect SOTI to an email in my office365 environment in order to set up a "send from" address for signal notifications. I'm having some issues and I would like some help trying to figure out what I might be doing wrong.

I have SMTP Auth enabled on the mailbox I'm trying to send from. Microsoft's documentation insists I use TLS 1.3 or 1.2 as authentication especially because Basic is depricated but the option isn't available (or naming isn't consistent). At this point I've used every authentication method with SSL on and off, both office smtp ports (587 and 25), and a few different usernames/passwords and still nothing.

Any help would be appreciated!

Thanks,

Andi

 

2 days ago
SOTI MobiControl
ANSWERS
A
Andi
2 days ago

I figured it out. For anyone else having issues:

In Microsoft Exchange Admin;

Settings > Mail Flow > Security

And I turned Legacy TLS on, that step seemed to be missing.

 

Solution
U
UTMOD@SOTI
13 hours ago

Hi Andi

Good day

Thanks for posting on SOTI Pulse.  

Thank you very much for the confirmation as the issue is resolved . If any issue persist  (support@soti.net) kindly open a case and one of our support engineer will be there to assist you.

Incase of any further concerns, please don't hesitate to reach out.

Have a great day ahead

Kind Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |