How to auto refresh app at scheduled time/start up?

Hello, I have a glitch where I'm trying to move people from one group to another, yet some tablets are not updating with the new group. As a result, I believe that auto-refreshing the tablets at either a certain time or upon start up, would solve a lot of my issues.

How can I integrate this into my SOTI Snap app?

Thanks in advance :)

a year ago
SOTI Snap
ANSWERS
DK
Deepak Kumar
a year ago

Hi Jack,

I have understood the first part.

I have a glitch where I'm trying to move people from one group to another, yet some tablets are not updating with the new group.

But need more information about your recommendation solution.

, I believe that auto-refreshing the tablets at either a certain time or upon start up, would solve a lot of my issues.


Can you try restarting the devices from MC, does that solve the issue of updating the new group?

T
TLMOD@SOTI
a year ago

Hi Jack ,


Thanks for posting on SOTI pulse. Thanks Deepak for responding to the post, your expertise and willingness to help are greatly appreciated!


Has your query been resolved? If not, or if you have any additional concerns, please don't hesitate to reach out. We are dedicated to providing assistance and support.


Also, if this post has helped you in solving your query, I would request you to mark the particular comment as "is solution", so that others may benefit from this information.


Kind Regards,

DK
Deepak Kumar
9 months ago

Hi Jack,  

Are you still experiencing this issue? If so, could you provide more details as requested above?