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Update Configuration Lockdown "Managed Google Play"

Update Configuration Lockdown "Managed Google Play"

DACHSER SE

hello,

we have 8500 zebra tc77 enrolled as android enterprise work managed devices. on all devices gms are active and the google account is activated. i forgot to add the managed google play configuration in our lockdown profile and add this afterwards. we add updates allowed only by wifi in the playstore config. but the installation is so slow.... i assigned it 2 days ago and now only 920 devices have installed the new configuration. if i remove the managed google play configuration the update is installed within max. 1 hour. all other profiles are installed very fast.

android 8.1

mc agent: 14.5.4

mc version: 15.3.3

any idea

thx mark

playstore

4 years ago

Android

ANSWERS

Matt Dermody

4 years ago

I might need some clarification on this. Are you saying that a Profile including the Managed Play Configuration option itself is very slow to install on the devices or are you saying that apps being installed/updated from Managed Play take a very long time to update? Or is it something else?

You have TC77 devices which are cellular data capable and then added a WiFi restriction so I am not particularly surprised to hear a WiFi restriction has slowed down the delivery of updates given that you've restricted the updates to happen only on WiFi.

Mark Doepelheuer

4 years ago

Hi matt,

yes i mean the managed google play configuration itself is very slow to install, i just add the managed google play config.

see the screenshots everything is installed only the managed google play config is pending. if i remove the managed google play config the profile will be installed in a couple of minutes. now in 2 days have 930 devices installed the profil from 8500. there are no apps or files in the profile just the configuration.