Google Chrome Not Showing Managed Configuration Settings

Solved
AQ
Aaron Quartley
Symec Technologies Ltd - End User

We are currently unable to see Google Chrome managed configurations which is affecting our ability to manage a number of consoles. Is anyone experiencing the same issue?

It appears any previously set configs are still being picked up by devices, we are just unable to edit them.

I am aware other MDMs are still displaying the managed config, and seems to be isolated to MobiControl at the moment. This is happening across various versions of the Web Console.

2 years ago
SOTI MobiControl
ANSWERS
M
MNMOD@SOTI
2 years ago

Hi Aaron,

Can you please confirm if the Google Chrome browser managed app configuration issue has been fixed for you now? The Managed configuration for Google Chrome using App Policy has now been resolved from our end. If yes, please mark the post as Solution and if not, I would suggest to create a Support case and one of the agents can help you troubleshoot the issue.

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter

Solution
SW
Simon Wraith
2 years ago

Thanks for posting Aaron, we have 6 customer tickets logged for this issue!

M
MNMOD@SOTI
2 years ago

Hi Aaron,

Thank you for posting on SOTI Pulse!

As mentioned by Simon, we have seen similar concern shared by other clients as well recently. It is still being investigated by our concerned teams internally and we will provide you with an update as soon as we hear from them.

Thank you for your patience in the meantime.

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Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter 

RS
Rafael Schäfer
2 years ago

Seem to be solved, it's visible again.